Mrcharger Reviews 

414
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, knowledgeable staff for their remarkable efficiency, ensuring a clean, tidy, and professional installation of the equipment. Many consumers note that communication throughout the entire process is exceptional, making the overall user experience completely smooth and remarkably hassle-free. However, some customers also noted frustrating issues regarding poor after-sales support and significantly delayed follow-up services from the team. A few reviewers experienced very long waiting times and difficulties getting timely responses when trying to resolve subsequent problems with their charging units.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt arrivals, professional attitudes, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, punctuality, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, helpful staff... See more

User experience

Consumers find user experience to be an absolute delight, frequently praising the smooth, professional, and... See more

Quality

Clients share profound satisfaction regarding quality, frequently praising the exceptionally neat and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my EV charger fitted yesterday by Tom and couldn’t be more impressed. He was professional, friendly, and clearly knew his stuff. He explained everything as he went, sorted a hidden bonding issue... See more

Rated 5 out of 5 stars

Took a while to get a booking, but they lent me a granny charger to keep me going. Electrician did a fantastic neat and tidy job, also putting in the extra effort to ensure that cables were run inside... See more

Rated 5 out of 5 stars

Ayyappa and Thomas did an amazing work! I was discarded from other installers as I had to dig a 5m long trench in my garden, others quoted almost £5k for the same work. Ayyappa's communication throug... See more

Company replied

Rated 5 out of 5 stars

From quote to install to support afterwards MrCharger have been brilliant. The quote was thorough - no likelihood of hidden extras - and was completed in a reasonable timeframe. Installer was friendly... See more


Company details

  1. #13 of 33 best companies in Electric vehicle charging station
  2. #17 of 52 best companies in Solar Energy Company

Written by the company

Mr Charger Ltd is a leading provider of electric vehicle (EV) charging solutions in the UK. We offer a wide range of services, including the supply, installation, and maintenance of EV charge points for homes, businesses, and public spaces. Our team of experts is dedicated to providing you with the best possible service, from initial consultation to aftercare support. We are committed to helping our customers make the switch to electric vehicles and to reducing their carbon footprint. We are proud to be an approved installer for leading EV charge point manufacturers, offering the best in design and technology. Our brand-agnostic approach means that we will help you find the best EV charge point for your needs. Mr Charger Ltd is a growing company with a national network of franchisees. We are committed to providing our customers with the highest level of service and support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(414)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not recommended

Not recommended. Poor after sales service and failure to respond to emails. They did not reply to multiple emails sent to Luke Essex regarding the certificate of installation. A referral bonus was promised but never honoured. Overall, the company appears unreliable. Not recommended at all

7 January 2026
Unprompted review
Rated 5 out of 5 stars

The team from this company showed up…

The team from this company showed up promptly, and Mat handled our installation. I'm extremely satisfied with his work. I would definitely recommend them due to their attention to detail and neatness, as they left everything spotless. Many thanks to everyone involved!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, the installation date was organised promptly and efficiently, the installer did a very neat job, and everything worked as it should. Highly recommend!

18 December 2025
Rated 5 out of 5 stars

A very satisfied customer

Mr Charger recently arranged my EV charger installation and the whole process was seamless from start to finish. The installer, arrived promptly, explained everything clearly, and worked with real attention to detail. Communication before and during the job was excellent, with updates that kept me reassured. The charger was fitted neatly, tested thoroughly, and left ready to use. The installer also cleaned up after himself, leaving no mess behind, which my wife really appreciated! Mr Charger offered 10 months interest free payments and applied the Electric vehicle ChargePoint grant for renters. I would happily recommend their services to anyone considering an EV charger.

8 December 2025

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