Mrcharger Reviews 

414
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, knowledgeable staff for their remarkable efficiency, ensuring a clean, tidy, and professional installation of the equipment. Many consumers note that communication throughout the entire process is exceptional, making the overall user experience completely smooth and remarkably hassle-free. However, some customers also noted frustrating issues regarding poor after-sales support and significantly delayed follow-up services from the team. A few reviewers experienced very long waiting times and difficulties getting timely responses when trying to resolve subsequent problems with their charging units.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt arrivals, professional attitudes, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, punctuality, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, helpful staff... See more

User experience

Consumers find user experience to be an absolute delight, frequently praising the smooth, professional, and... See more

Quality

Clients share profound satisfaction regarding quality, frequently praising the exceptionally neat and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my EV charger fitted yesterday by Tom and couldn’t be more impressed. He was professional, friendly, and clearly knew his stuff. He explained everything as he went, sorted a hidden bonding issue... See more

Rated 5 out of 5 stars

Took a while to get a booking, but they lent me a granny charger to keep me going. Electrician did a fantastic neat and tidy job, also putting in the extra effort to ensure that cables were run inside... See more

Rated 5 out of 5 stars

Ayyappa and Thomas did an amazing work! I was discarded from other installers as I had to dig a 5m long trench in my garden, others quoted almost £5k for the same work. Ayyappa's communication throug... See more

Company replied

Rated 5 out of 5 stars

From quote to install to support afterwards MrCharger have been brilliant. The quote was thorough - no likelihood of hidden extras - and was completed in a reasonable timeframe. Installer was friendly... See more


Company details

  1. #13 of 33 best companies in Electric vehicle charging station
  2. #17 of 52 best companies in Solar Energy Company

Written by the company

Mr Charger Ltd is a leading provider of electric vehicle (EV) charging solutions in the UK. We offer a wide range of services, including the supply, installation, and maintenance of EV charge points for homes, businesses, and public spaces. Our team of experts is dedicated to providing you with the best possible service, from initial consultation to aftercare support. We are committed to helping our customers make the switch to electric vehicles and to reducing their carbon footprint. We are proud to be an approved installer for leading EV charge point manufacturers, offering the best in design and technology. Our brand-agnostic approach means that we will help you find the best EV charge point for your needs. Mr Charger Ltd is a growing company with a national network of franchisees. We are committed to providing our customers with the highest level of service and support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(414)

177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Good follow up on my initial enquiry. Work was completed to a professional standard, the installer was very polite and helpful.

7 November 2025
Rated 5 out of 5 stars

Excellent service and professional finish

Great service. Josh was at the house on time and explained exactly the process of the installation. The job was finished very well with all cables hidden, a brilliant and very professional job. He took the time when it was all over to explain how to set up the charger with the car. 5 star service, I would definitely recommend them!

4 November 2025
Rated 5 out of 5 stars

Great from start to finish!

Alan and Scott were both friendly, professional, and knowledgable. They explained the entire process to me and helped me work everything out! Applying for the grant was easy too and they also assisted me with this. MrCharger is highly recommended by us!

11 November 2025
Rated 1 out of 5 stars

Rubbish and absolutely disgusting…

Rubbish and absolutely disgusting experience with this company. Worst people in this industry and do not do any business with them… they take our money for serving EV Charger and they didn’t show up… After 45 days of chasing them (every time I spoke with them, they will said next week or in few days - but still no sign of them
Now I’m going to ask my lawyer to deal with them directly

10 November 2025
Unprompted review
Rated 5 out of 5 stars

EV Charger Install

Came you to check our electricity setup and where charger would go. Came and installed a week later. All good and no issues

31 October 2025
Rated 5 out of 5 stars

Great service

Great service. My wife was at home. Informed me very professional and polite. Spit on service from start to finish.

7 November 2025
Rated 5 out of 5 stars

Highly recommended company…

Got to know of Mr Charger as certified for installation of EO chargers. I got a prompt response following my application and got my charger installed in that same week by Alert renewables through them. Dom was excellent with communication and Matt did a great job with the installation. Systematic paperwork done well which is needed for the job.

30 October 2025
Rated 5 out of 5 stars

Excellent ev charger installer

Excellent ev charger installer. Great experience having two ev chargers installed by mrcharger.co.uk. Ayyappa is a pleasure to work with. He provided support throughout the process and explained clearly what the steps are. He helped with dealing with UKPN and energy supplier for a very complicated installation. On the day of installation the engineer was prompt and professional completing a very clean installation. Overall the service was outstanding and I felt that he listened to all our needs and did his best to accommodate us. I will definitely recommend mrcharger.co.uk to all my friends and family.

5 November 2025
Rated 5 out of 5 stars

Took a while to get a booking

Took a while to get a booking, but they lent me a granny charger to keep me going. Electrician did a fantastic neat and tidy job, also putting in the extra effort to ensure that cables were run inside cavity wall rather than leaving an unsightly cable running down a gable wall. I strongly suspect I would definitely not have received the same level of service by other installers.Ended up needing 2 visits as charger was not delivered for the original booking. But cannot fault the quality of the work.

4 November 2025

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