Mr Memorabilia Ltd. Reviews 99

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 1 out of 5 stars

Very poor communication during delivery, very poor response to the quality of the product . With these items being personally signed , don't get how I can receive a signed shirt photo from david de g... See more

Rated 5 out of 5 stars

I purchased two signed and framed shirts from this store, John Terry and Frank Lampard. Both are framed to a premium quality and look stunning. The service from Aaron who works there was outstanding a... See more

Rated 5 out of 5 stars

Only ordered my partners anniversary present on Monday, arrived by Wednesday lunchtime. Really pleased with the product and the timing of the delivery. Will definitely recommend Mr Memorabilia to all... See more

Company details

  1. Online marketplace

Written by the company

Mr Memorabilia Ltd. is proud to be a Father & Son business, keeping core values at the heart of everything we do. From a mutual interest in the sports industry, Mr Memorabilia was born with the mission of providing quality, affordable and authentic memorabilia to those within the United Kingdom.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

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Asks customers to review

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Rated 1 out of 5 stars

Very poor communication during…

Very poor communication during delivery, very poor response to the quality of the product . With these items being personally signed , don't get how I can receive a signed shirt photo from david de gea , saying he played for Manchester city . Have emailed a few times and not received any feedback . Now have one unhappy son .

3 December 2024
Rated 2 out of 5 stars

The product arrived damaged

The product arrived damaged. I have tried several times to email, WhatsApp and messenger the company and had no reply. It is a shame as if it was not damaged I would have been really happy with the product. However the lack of customer service means I am very unsatisfied

2 September 2024
Rated 1 out of 5 stars

Avoid

I placed an order on 14 June 2024 for my nephew's birthday, and I was assured it would arrive by June 23rd. It is now well past that date, and I have yet to receive the order. Despite contacting customer service twice for an update, I have received no satisfactory response or resolution. This experience has been incredibly frustrating and disappointing. I will not be ordering from this company again and would advise others to be wary of their delivery promises.

6 July 2024
Unprompted review
Rated 1 out of 5 stars

#11871

This is the second review email I’ve received. I choose to ignore the first one to give these guys the benefit of the doubt but I placed my ordered on the 12/06 spending nearly £300 and today is the 26/06 - I’m yet to receive the item I ordered.

I’ve emailed and had no response.

I’ve messaged on instagram and also had no response.

I paid through PayPal as for me it was the safest way with purchase protection, but when trying to raise a case - assumes I want a refund which isn’t the case.

So I hope this messaged finds Mr Memorabilia well, and gives them insight to the service I’ve experienced and hopefully from this point we can have some communication and this all get sorted is a nice calm and timely manner.

I’m very happy to review again after.

Kind regards

12 June 2024
Rated 5 out of 5 stars

Updated review

Very good item highly recommend, communication was good after the long delay from Parcelforce

16 May 2024
Unprompted review

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