MR Mouldings Limited Reviews 

130
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the wooden products, noting that everything consistently arrives well-packaged and perfectly matches their exact project requirements. Consumers also deeply appreciate the remarkably helpful staff, swift delivery times, and the exceptionally smooth, professional ordering process from start to finish. However, several customers also noted frustrating issues with unexpected delivery delays, damaged items upon arrival, and occasionally high transport costs. A few people additionally mentioned receiving incorrect goods, encountering difficulties with online order details, or experiencing completely unresponsive communication when trying to resolve problems.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising well-made designs and items that... See more

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight swift shipping,... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the well-made and... See more

Order

Consumers find order to be a source of great satisfaction, frequently praising the easy website navigation... See more

Service

Reviewers express general satisfaction regarding the service, highlighting professional, helpful staff, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered multiple lengths of under-coated dado rail. These arrived in good time and in perfect condition. The quality was very good with no damage detected.

Rated 4 out of 5 stars

Some of the wood was damaged and we've also received one incorrect item. Otherwise it's a good quality product and great choices.

Rated 4 out of 5 stars

Quality of the product is very good, there was a slight problem with the delivery when I checked it, but a quick call to customer services and was quickly resolved, otherwise it would be a five star r... See more

Rated 5 out of 5 stars

We needed some made to measure skirting boards being made for a major project we are working on. From the first call to placing the order, Adam was incredible. So professional and efficient from start... See more


Company details

Written by the company

MR Mouldings Ltd was established in 2003 with our sales staff having over 60 years combined knowledge of the timber trade. MR Mouldings specialises in manufacturing and supplying quality MDF & Timber Mouldings to residential and commercial customers. Whether you are an industry professional or an individual wanting to refurbish your home, our team at MR Mouldings are happy to guide you through the ordering process and offer any advice you might require. We offer one of the largest, most comprehensive ranges of Skirting Boards, Architraves, Window Boards and Accessory Mouldings including, Picture & Dado Rails, Plinth Blocks and Coving Mouldings to add the finishing touches to any interior / exterior project. We also offer our made-to-match mouldings service which is the perfect solution for renovation or extension work. Based on a small sample, we can produce precision replacement mouldings, that match the existing moulding's profile. MR Mouldings is committed to sustainable and renewable operations, giving priority to sourcing timbers from certified sources. We welcome you to browse our website and online store, but please do not hesitate to contact us if you require any help choosing the right product or service for you.


Contact info

4.2

Great

TrustScore 4 out of 5

130 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(130)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid it

Very very bad
No delivery after two weeks time.
No matter how many time you emailed them, they are not going to reply you.
Tried to ring them several time, they lied it is on the way. I was cheated by them twice. I called them again two weeks after to cancel it.

Avoid it

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

My wife picked the dado rail up in person. She said they were very friendly and helpful ang gave a demonstration on how to heat up dado rail to bend it. Was very easy to do and looks great.

26 February 2026
Rated 1 out of 5 stars

Ordered 2 weeks ago

Ordered 2 weeks ago, for delivery in 5-7 days. Nothing received.

Contacted them to be promised it would be delivered yesterday.

Still nothing.

AVOID!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, very professional website and easy to navigate. Would definitely come back if I need more DIY projects around the house

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, really helpful on the phone. Reasonable delivery costs too - I had received several quotes from other companies whose timescales were a lot longer but were also ten times as expensive. Looking forward to receiving the items and using them for future orders.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

We needed some products urgently

We needed some products urgently, spoke to Adam who managed to get this on an express delivery for us. Going above and beyond, great customer service and will definitely order from them again!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Customer service was fantastic. Very happy with my order. Will certainly use them again.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Adam was extremely helpful on the phone - providing the information I needed on the profile of the picture rails we are considering, I have now placed an order and we look forward to receiving the items

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great quality skirting boards

Great quality skirting boards and excellent service. Ordering was easy, delivery was quick, and the products arrived well packaged and exactly as described. Very happy with the finish and value for money. Would definitely recommend.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Top experience with MR Mouldings (They clearly care)

I had a great experience with MR Mouldings. Rowan, David, and Adam are excellent.

I ordered panelling, skirting boards, architrave and dado rail, and the quality of the products is excellent, well made and exactly as expected.

There was a slight hiccup with delivery with part of the order, but the team handled it really well and went above and beyond by offering a goodwill gesture, which I genuinely appreciated. Communication throughout was clear and professional, and it was reassuring to deal with a company that clearly cares about customer satisfaction.

Overall, I’m very happy with both the product quality and the way the situation was resolved, and I wouldn’t hesitate to recommend MR Mouldings.

27 January 2026
Unprompted review

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