Mr PaperReviews 

1,263
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting next-day arrivals even for late orders. The ease of placing orders online and the prompt confirmation and tracking updates are frequently highlighted. Many people appreciate the excellent service, describing it as professional, reliable, and courteous, with staff being helpful and knowledgeable. The products are consistently reported as high quality and exactly as expected, offering great value. However, some people mentioned that the service and product quality were not the same as before, indicating a change over time.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, consistently praising its speed and efficiency.... See more

Service

Consumers find service to be positive, consistently describing it as professional, reliable, and prompt. Many... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of online ordering and... See more

Product

Clients share positive opinions on product, consistently highlighting the excellent quality and selection of... See more

Staff

People report positive experiences with staff, consistently describing them as professional, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using this company, will definitely use again. Ordered quite late at night, received update on my order with delivery date. Very quick delivery. Got to support small business

Company replied

Rated 5 out of 5 stars

We order our card payment rolls from Mr Paper. It's so easy to place an order, you're kept up to date and the rolls are delivered within the days they say. The savings are great. Everyone is looking... See more

Company replied

Rated 5 out of 5 stars

Easy to order on-line, confirmation of the order was sent within minutes, delivery tracking sent quickly as well and all arrived next day as promised. Can't fault them.

Company replied

Rated 5 out of 5 stars

Having dealt with mr paper for many years , I can only say there service is first class , professional, prompt, efficient and courteous . Well Done . If only all companies were as efficient.

Company replied


Company details

  1. #14 of 38 best companies in Office supplies shop

Written by the company

Small Employee Owned & run supplier of Till Rolls, Thermal Paper Rolls, PDQ / Credit Card Machine Rolls, EPOS Rolls, Ink Ribbons, Calculator Rollers, Restaurant / Waitress Order Pads, Barcode & Price Gun Labels, Tachograph Rolls & Navtex Paper Rolls

Free Delivery Offer

Free Next Day Delivery

Free Next Day Delivery
Our UK delivery is free on all orders over £60. All orders are dispatched for next day delivery with the exception of some Highlands and Offshore locations which can take 2-3 days. We ship Worldwide!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,263)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Product, delivered next day

Excellent and quick delivery highly recommend, thank you very much we will be ordering again soon.

9 January 2024
Mr Paper logo

Reply from Mr Paper

Hi Sarah, Thanks very much for your review and thank you for your order ( and the Coffee :) )

Rated 5 out of 5 stars

Helpful and speedy service

Helpful and speedy service. Received the item the next day.

14 December 2023
Mr Paper logo

Reply from Mr Paper

Many thanks for your review and thank you for your order :)

Rated 5 out of 5 stars

Knowledgable

Knowledgable, quick and friendly service.

5 December 2023
Mr Paper logo

Reply from Mr Paper

Thank you very much for your review and many thanks for your order

Rated 5 out of 5 stars

We always use Mr Paper

We always use Mr Paper - easy site to get your head around and very swift delivery everytime. Wouldn't go anywhere else.

29 November 2023
Mr Paper logo

Reply from Mr Paper

Thanks very much for your review and thank you for your loyalty & repeated business :)

Rated 5 out of 5 stars

Prompt service

Prompt service.
Good friendly service

2 November 2023
Mr Paper logo

Reply from Mr Paper

Thank you very much for your review and many thanks for your order :)

Rated 5 out of 5 stars

Good service

New customer happy with service

13 November 2023
Mr Paper logo

Reply from Mr Paper

Hi Tim, Thankyou for your orders and your kind review :)

Rated 5 out of 5 stars

Excellant

Excellant, speedy delivery as always

16 October 2023
Mr Paper logo

Reply from Mr Paper

Good Morning, Thankyou for your orders and your very kind review :)

Rated 5 out of 5 stars

Amazing customer service

Had issue online when order and autocorrect put in incorrect business. Got through and solved issue quickly. Package was still on time and no issues. 5 star easy

30 September 2023
Mr Paper logo

Reply from Mr Paper

Hi Wayne, Thanks for your review and many thanks for your order :0

Rated 5 out of 5 stars

Next level customer service!

I ordered 60 till rolls (next day delivery). The lovely people over at Mr Paper noticed that I might have ordered the incorrect rolls for the printer we use. They took the time to ring me and go through the different options to ensure I would be getting the correct product. I'm very impressed with the level of service and care and will definitely use their services next time I need till supplies. Shout out to Jamie for the excellent service he provided!

6 October 2023
Unprompted review
Mr Paper logo

Reply from Mr Paper

Hi Raphael, Thanks very much for your order and review. It was a pleasure to sort this out for you :)

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