Mr Paper Reviews 1,261

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting next-day arrivals even for late orders. The ease of placing orders online and the prompt confirmation and tracking updates are frequently highlighted. Many people appreciate the excellent service, describing it as professional, reliable, and courteous, with staff being helpful and knowledgeable. The products are consistently reported as high quality and exactly as expected, offering great value. However, some people mentioned that the service and product quality were not the same as before, indicating a change over time.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, consistently praising its speed and efficiency.... See more

Service

Consumers find service to be positive, consistently describing it as professional, reliable, and prompt. Many... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of online ordering and... See more

Product

Clients share positive opinions on product, consistently highlighting the excellent quality and selection of... See more

Staff

People report positive experiences with staff, consistently describing them as professional, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using this company, will definitely use again. Ordered quite late at night, received update on my order with delivery date. Very quick delivery. Got to support small business

Company replied

Rated 5 out of 5 stars

We order our card payment rolls from Mr Paper. It's so easy to place an order, you're kept up to date and the rolls are delivered within the days they say. The savings are great. Everyone is looking... See more

Company replied

Rated 5 out of 5 stars

Easy to order on-line, confirmation of the order was sent within minutes, delivery tracking sent quickly as well and all arrived next day as promised. Can't fault them.

Company replied

Rated 5 out of 5 stars

Having dealt with mr paper for many years , I can only say there service is first class , professional, prompt, efficient and courteous . Well Done . If only all companies were as efficient.

Company replied


Company details

  1. #13 of 38 best companies in Office supplies shop

Written by the company

Small Employee Owned & run supplier of Till Rolls, Thermal Paper Rolls, PDQ / Credit Card Machine Rolls, EPOS Rolls, Ink Ribbons, Calculator Rollers, Restaurant / Waitress Order Pads, Barcode & Price Gun Labels, Tachograph Rolls & Navtex Paper Rolls

Free Delivery Offer

Free Next Day Delivery

Free Next Day Delivery
Our UK delivery is free on all orders over £60. All orders are dispatched for next day delivery with the exception of some Highlands and Offshore locations which can take 2-3 days. We ship Worldwide!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Does what it says on the box

Does what it says on the box, items arrived in good time. Will use Mr Paper again

27 April 2024
Mr Paper logo

Reply from Mr Paper

Thank you very much for your order and review. We look forward to hearing from you again :)

Rated 5 out of 5 stars

Great value and quality

Great value and quality, quick delivery

23 April 2024
Mr Paper logo

Reply from Mr Paper

Good Morning Zayn, Thankyou for our order and your really kind review :)

Rated 5 out of 5 stars

A wonderful Company to Deal with.

Always a great company to deal with they are polite helpful and always go the extra mile to help me to help my customers. I hope to have a long business partnership with Mr Paper.

28 March 2024
Mr Paper logo

Reply from Mr Paper

Hi Andrew, thanks for your review and valued orders, we hope to have a long business partnership with you too :)

Rated 5 out of 5 stars

Very professional

Quick, professional and phoned to check they are the right ones . Delivered with in 2 days. Thank you

9 March 2024
Mr Paper logo

Reply from Mr Paper

Hi Mary, Thanks for your review and many thanks for your order.

Rated 5 out of 5 stars

Excellent Service

Ordered at 4pm Thursday , Order arrived at 9am Friday.

7 March 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thankyou for your order and your kind review. I am glad your parcel arrived with you so quickly :)

Rated 5 out of 5 stars

Fast delivery

13 February 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thankyou for your order and your really kind review :)

Rated 5 out of 5 stars

Allways excellent service from Mr…

Allways excellent service from Mr Paper, so good to be able to order over the phone and speak to a human! 5 star! ⭐️👍

12 February 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thankyou for your orders and your really kind review :)

Rated 5 out of 5 stars

Repeat customers

Clearly a family business run with dedication. Prompt customer service and delivery.

28 January 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thankyou for your repeat custom and your very kind review :)

Rated 5 out of 5 stars

5* service

5* service. Next day delivery. Thank you

24 January 2024
Mr Paper logo

Reply from Mr Paper

Thank you very much for your review and thank you for your order

Rated 5 out of 5 stars

Great service

I ordered fairly late in the afternoon hut I had delivery the next day. Always friendly and polite on the phone and very helpful

22 January 2024
Mr Paper logo

Reply from Mr Paper

Good Morning Deborah, Thankyou for your orders and your kind review :)

Rated 5 out of 5 stars

Great Product, delivered next day

Excellent and quick delivery highly recommend, thank you very much we will be ordering again soon.

9 January 2024
Mr Paper logo

Reply from Mr Paper

Hi Sarah, Thanks very much for your review and thank you for your order ( and the Coffee :) )

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look