MrPrice Reviews 

224
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

⚠️ Even though they have the best prices, at Ballincollig store shelves Prices often do not match what you are charged at the till, with most items ringing up higher than displayed. If you notice and... See more

Company replied

Rated 5 out of 5 stars

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... See more

Rated 1 out of 5 stars

Enniscorthy co Wexford store 15/4/2026 Absolute circus, about 10 staff walking around, queues at the till, 1 staff member trying to serve 10 customers and trying to contact other staff members to... See more

Company replied

Rated 5 out of 5 stars

Called into mr price in newcastle west co.limerick and we all know the great quality anr variety that is there but what impressed me most was a staff member there called Jamie was on tills when I cal... See more

Company details

  1. Discount shop

Written by the company

Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!


Contact info

3.4

Average

TrustScore 3.5 out of 5

224 reviews

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No recent history of asking for reviews

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Replied to 82% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(224)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

annie was very helpfull with a…

annie was very helpfull with a problem i had with viber plate no hassel no drama just came up with a plan and followed through with it sadly i had to deal with the stupid AI crap when i went online first but once i found a human things happened

20 January 2026
Unprompted review
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Reply from MrPrice

Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us. We all always strive to be even better for our customers.

Rated 5 out of 5 stars

Fantastic

Couldn't fault them, such a straightforward & easy shopping experience. Customer service was A+ & when I had an issue, Annie sorted it for me in no time & without hassle

20 January 2026
Unprompted review
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Reply from MrPrice

Thank you very much for taking the time to share your much appreciated feedback with us. We will be sure to pass it on to the relevant persons in the business.

Rated 1 out of 5 stars

Pricing never matches the till

Doesn't matter which Mr. Price you go to, Wexford, Waterford, there is always a problem at the till with incorrect prices, always being charged more than what it states on the shelves. At this stage it is definitely done deliberately. You need to watch everything like a hawk. I never have any shame in handing things back. You guys need to be more honest and transparent with your pricing as looking at other reviews it a well known fact that it happens too often.

18 January 2026
Unprompted review
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Reply from MrPrice

We are sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance

Rated 1 out of 5 stars

Popped in here for some basic things…

Popped in here , the New store ithat used to be the cinema in Kilkenny for some basic things last Saturday eve.
The store was absolutely freezing. When I mentioned it to cashier they said theres been no heating for 2 months. Lots of shelves virtually empty and the music overhead was loud and annoying. Wont be back anytime soon.
I dont know how the staff stick it....
I dont feel the need to discuss it further but thanks for replying. Maybe contact the store for their opinion.....

17 January 2026
Unprompted review
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Reply from MrPrice

We are sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

Your feedback is important to us and already shared with the relevant personnel in the business. We want all of our customers to have a good shopping experience while in store. Many thanks for taking the time to reach out to us and sincere apologies for any inconvenience this may have caused.

Rated 1 out of 5 stars

Enniscorthy store the price on the…

Enniscorthy store the price on the shelf never complies with the price when the barcode is scanned at the till, pricing on the shelves is not good enough anymore and the pricing discrepancy is never at the customers favour you need to individually price every item with a sticker that accurately displays the correct price

11 January 2026
Unprompted review
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Reply from MrPrice

Thank you Cathryn for your email. We are sorry to learn of your experience while in Enniscorthy store. We want all of our customers to have a good shopping experience while in store. Thank you for bringing this to our attention. Your feedback is important to us and will be shared with the relevant personnel in the business.

Rated 5 out of 5 stars

Mr Price Fab Staff Member

I visited the Ballincollig store and their attendant Sonia Linehan was extremely helpful she went out of her job remit to look after me I asked her what her name was she was so caring and supportive…
A Happy Customer Mr Price 😊

22 December 2025
Unprompted review
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Reply from MrPrice

Thank you for your kind words , your feedback is much appreciated . Many thanks for taking the time to contact us. Wishing you a great Christmas and New Year.

Rated 1 out of 5 stars

Lisduggan Waterford Mr Price

Lisduggan Waterford Mr Price. Duty manager was very rude, stood on top of me as I was looking at products. Then was heard being very loud and rude to younger members of staff.

11 December 2025
Unprompted review
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Reply from MrPrice

We are very sorry to learn of your experience while in Waterford Lisduggan store, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

Rated 1 out of 5 stars

Don't trust this Retailer.

For years I have shopped monthly at the shop in Bettystown for cleaning and bathroom products and stationery items for my home office, and spend about 60 Euros every time.
Recently I purchased two packs of Paper Mate pens, and returned them faulty to the sales counter today so they could review my complaint while I did my monthly shop. The young lad at the cash register said he'd "get somebody"
While shopping a scruffy looking foreign chap approached me to tell me that they were not prepared to give a refund as the pens were bought more than seven days before. It was not easy to tell this person was an employee, as generally they tend to be well presented, but he was anything but. The only clue was the scruffy fleece he wore with the Mr Price logo. His English was poor, however he clearly explained that they were not prepared to replace the items.
The issue was that not one of the 20 pens returned worked. This is a serious quality issue for any reputable brand, and would be taken seriously by any retailer who understands goodwill and consumer rights.
The manner in which I was treated at this shop was appalling. Clearly the staff were not properly trained in customer service, and obviously there was no manager around to supervise, so for now at least I'm the proud owner of a bundle of Paper Mate pens that don't work.
Thanks for nothing Mr Price.
***You've lost one good customer, and you deserve to lose more***

21 November 2025
Unprompted review
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Reply from MrPrice

Thank you for your email. We are very sorry to learn about your shopping experience at our Bettystown store. We appreciate you bringing this matter to our attention. We strive to provide good customer service and I do apologize for the inconvenience this has caused.
This matter will be shared with the relevant personnel in the business and addressed accordingly.

Rated 1 out of 5 stars

Horrible customer service

Went to the Mr price in Drogheda located on Donore road with my kids and had an awful experience with Karl. He was very disrespectful from the moment I went to the till. I enquired about a deal in the store about 3 times and he looked with a disgusted face as if I was disturbing him and then answered in a rude manner. Then at the end he shortchanged me and when I asked to be given my change, he was very dismissive and kept repeating that he rounded the change even though on the receipt was shown the correct rounded change but he kept refusing to give it to me. While I was speaking to him he was drinking a can of something and wasn't even approaching to look at the receipt that I was trying to show him. When i asked for the change the till was open but he closed it and then said he can't open the till so can't give me the change. A lady from the store had to tell him to stop it and open the till with the card and give me the change and only then with an attitude he gave it to me. When i asked to speak to the manager he kept refusing to call the manager and then said that the same lady is the manager ( not sure if she was either because she didnt give any guidance to the process of placing a complaint against Karl but told me to go on social media and write if I wanna complain) . When I tried to tell the woman the situation, she told me if I want she can take my complaint or go online but not stand there all day and complaint about it. I then decided to return all my items and took my business somewhere else and dont plan on shopping in Mr price again. People who get hired should have basic reading and counting knowledge and definitely be capable of working with the public.

4 November 2025
Unprompted review
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Reply from MrPrice

We are so sorry to learn of your experience while in one of our stores. We want all of our customers to have a good shopping experience while in store. Please contact customer service directly at customerservice@mrprice.ie .

Rated 5 out of 5 stars

Mr price is just the best

Mr price is just the best
Great shop with full range of products what you need. Opens every day and any time

24 October 2025
Unprompted review
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Reply from MrPrice

Many thanks for taking the time to share your kind words with us .

Rated 5 out of 5 stars

Mr price in listowel today l met a very…

Mr price in listowel today l met a very helpful lady called June who told me about a great deal of getting 3 toys for the price of 2 😀

23 October 2025
Unprompted review
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Reply from MrPrice

Thank you for your kind words , your feedback is much appreciated . Many thanks for taking the time to contact us.

Rated 5 out of 5 stars

Fantastic service and very speedy…

Fantastic service and very speedy delivery. Prices are excellent and the packing and presentation of my order was amazing. Lots of liquids...all perfectly secured with tape around the necks of the individual bottles. I cannot praise the packing highly enough. It was my first time to purchase from Mr. Price and it certainly won't be my last. Totally recommend,

10 October 2025
Unprompted review
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Reply from MrPrice

Thank you for your kind words

Rated 2 out of 5 stars

I placed an order recently however on…

I placed an order recently however on arrival the item was broken due to not much to protect it in box to stop it from been broken ..it was a Halloween light

10 October 2025
Unprompted review
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Reply from MrPrice

Hi, please contact the online team, they will assist you at hello@mrprice.online email
https://www.mrprice.online/pages/contact

Rated 1 out of 5 stars

My friends and I visited the Mr

My friends and I visited the Mr. Price jn Gulliver’s park in Santry and we’re very dissapointed in the staff and customer service there . We entered the shop at 8:40 (google says the shop closes at 9 , also stated on the shop sign) . Upon entrance the security guard told us they were closing in 10 minutes which was incorrect but understandable . Less than 2 minutes later a sales clerk approached us and told us the shop was closed … which is untrue . This shop does not abide by their closing hours and we’re not very helpful . This has happened multiple times … I think this should be addressed within the management and staff

30 September 2025
Unprompted review
MrPrice logo

Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance

Rated 1 out of 5 stars

Misleading information 3 for 2 check it out

I visited Mr Price store at Dundalk 2 Co. Louth with my grand daughter to get her some toys, she informed me that there was a special offer buy 3 items and pay for 2. I purchased 3 same items and paid for them when I got home I looked at my receipt and noticed that the third item was charged for on my receipt. I went back today and returned the three items and got my money back. I visited the shop later and acquired the 3 items again and when I went to the till the to pay for them a member of staff said that I had to pay full price for all 3, he asked me if it was displayed 3 items for 2 I said that it was all items 3 for 2. A second manager arrived and said when she checked that the items I was purchasing were on the special deal. The member of staff said he is charging full price, so I left and returned to the shop and said that I would be giving a negative review of my experience. I would recommend anyone purchasing items here to check their receipts as if I did'nt I would not have noticed this misleading statement in the store.

26 September 2025
Unprompted review
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Reply from MrPrice

Thank you for your email , we are sorry to hear about your experience, may we please trouble you to share more info directly to customer service email: customerservice@mrprice.ie .

Rated 5 out of 5 stars

I'm very pleased with a backpack a got…

I'm very pleased with a backpack a got recently in Mr.Price online. It was quick delivered. The bag is very spacious and looks cool.

12 September 2025
Unprompted review
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Reply from MrPrice

Thank you for your kind words Ela, which will be shared with the relevant personnel in the business.

Rated 5 out of 5 stars

I placed an order online and received…

I placed an order online and received everything 2 days after, everything was packed very well and my daughter was over the moon for the toys she received. Will definitely order there again.

4 September 2025
Unprompted review
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Reply from MrPrice

Thank you very much for taking the time to share your much appreciated feedback with us

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