MrPrice Reviews 

224
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

⚠️ Even though they have the best prices, at Ballincollig store shelves Prices often do not match what you are charged at the till, with most items ringing up higher than displayed. If you notice and... See more

Company replied

Rated 5 out of 5 stars

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... See more

Rated 1 out of 5 stars

Enniscorthy co Wexford store 15/4/2026 Absolute circus, about 10 staff walking around, queues at the till, 1 staff member trying to serve 10 customers and trying to contact other staff members to... See more

Company replied

Rated 5 out of 5 stars

Called into mr price in newcastle west co.limerick and we all know the great quality anr variety that is there but what impressed me most was a staff member there called Jamie was on tills when I cal... See more

Company details

  1. Discount shop

Written by the company

Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!


Contact info

3.4

Average

TrustScore 3.5 out of 5

224 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(224)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

I can't praise enough the online…

I can't praise enough the online Belfast branch, the customer service was very helpful and second to none and the items were packed excellently.

18 September 2025
Unprompted review
MrPrice logo

Reply from MrPrice

Thank you for your email, your feedback is much appreciated .

Rated 5 out of 5 stars

Absolutely brilliant online service.

Absolutely brilliant online service.
Ordered Irish Clubmilks to be delivered to the uk. The price of the clubmilks were excellent value for money, the company did not rip me off for postage and Packing costs , in-fact they were extremely fair and better still my package arrived in 3 days to the UK.
I will definitely be using them again .
Only wish they had a bigger offering of Irish foods and of course my dream come true would be Brennans Bread .
⭐️⭐️⭐️⭐️⭐️ five stars all the way guys

14 September 2025
Unprompted review
MrPrice logo

Reply from MrPrice

Thank you for your kind words .

Rated 1 out of 5 stars

Incorrect pricing is very frustrating

The pricing at multiple stores are often inaccurate and I wind up paying more at the till.

It is genuinely frustrating and feels very dishonest, even if it is more likely to be incompetence rather than malice. There is no excuse for inaccurate pricing at a shop which serves the general public - we expect the price on the shelf is the price paid!

15 September 2025
Unprompted review
MrPrice logo

Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance. Which one of Mr Price store's complain is related to?

Rated 5 out of 5 stars

Damaged delivery resolved promptly

Had a problem with an online purchase / moreso delivery. Reported this to Mr Price online portal & also spoke with Michael who excelled in customer service & professionalism. This was not the fault of the Mr Price product - it relates to a delivery issue.
Everything was sorted promptly and to my utmost satisfaction.
I had much better customer service than I've experienced with premier competitors. Thanks Michael & Mr Price

12 September 2025
Unprompted review
MrPrice logo

Reply from MrPrice

Thank you for your email, your feedback is much appreciated .

Rated 1 out of 5 stars

Mr Price Naas - Price not matching

Bought few bits earlier around 6pm, 10th of Sept. Their discounted Price on display not matching their till. Upon review inside the car - each item against their receipt...something isn't right. Went back and explained to Ms. D****(feels like she's the Supervisor or so). She then uttered due to mixed-up as they just re-arranged displays yet for me ain't valid - it's your till Madam. Got a refund of 8.99euros nonetheless apologies un-heard. Next to me is a woman holding a receipt with same concerned as mine - price.

10 September 2025
Unprompted review
MrPrice logo

Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

Rated 5 out of 5 stars

The retail shop's service is convenient…

The retail shop's service is convenient ,I love how the staff is welcoming and how easy it is to receive receipts via emails making it easy to keep that safe as Opposed to hard copies

10 September 2025
Unprompted review
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Reply from MrPrice

Thank you for your email, your kind words are much appreciated .

Rated 1 out of 5 stars

Was in ballincollig store Monday…

Was in ballincollig store Monday evening my wife picked up crisps changed her mind did not want to put them anywhere asked where they were in the store was told i don’t know wasn’t what was said but how it was said my wife has Alzheimer’s and was upset majority of staff in store great

1 September 2025
Unprompted review
MrPrice logo

Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

Rated 3 out of 5 stars

Not as cheap as other discount stores

Good selection, especially for household and seasonal . There not as cheap as an other well know discount store in Ireland and I would not spend spend a couple of euro extra on certain items than an other store sell the exact same thing for good 3 or 4 € cheaper.

5 August 2025
Unprompted review
MrPrice logo

Reply from MrPrice

We are so sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

Rated 5 out of 5 stars

Logan,trinity street wexford

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request and found what I needed,badly. He chased after me to ensure I got my item and with a smile. If all staff made that effort our experiences in stores would always be a pleasure. Logan your boss should note your efforts

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Lovely helpful lady (Harran)

Was in Mr Price ATHY Co., Kildare today getting some school provisions for my grandson and had no idea where anything was so a bit frazzled .A young lady that works there her name I think Harran or Harram was so helpful and polite .She came around the shop showing me where everything was .She made it a very easy shopping and stress free experience 🙏🙏Thank you .

10 August 2025
Unprompted review
Rated 3 out of 5 stars

Prices

I am quite disappointed because of a price I had a budget because I was buying something for my mother and that budget was €3.50 and I bought a pack of pencils and the shelf said it was€0.99 it turned out to be €1.99 and now i have went over the budget over all 3stars

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Ballon disaster

We had a disaster on Friday morning we had someone do wedding balloons for my best friend's wedding. When we arrived at the venue on Friday morning most of the balloons had deflated we didn't know what to do. We called Mr price in Waterford and a lovely lady called Susan answered the phone we explained what had happened and asked if she could help straight away she said she would she would sort out new balloons for us not to worry within a hour she had all new balloons for us and saved the day without Susan we would have had no table decorations and the poor bride would have been so upset on her weeding day. Susan in your store reserves a pay rise and credit for all she did for us without her the day would have been ruined. We have told everyone if they ever need balloons or anything to please go to Susan in Mr price as she is a life saver and ye are very lucky to have people like this working in your store.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Ferrybank, Waterford

Ferrybank, Waterford
Pricing is constantly wrong. Brought up the issue many many times doesn't seem to be getting any better
Bring up items to till thinking they are the price they clearly have displayed on the shelves only to see you've been over charged by €3/€4 on the receipt.
Not a once off either seems to be constantly happening. I never ever leave the shop with no receipt now because it has happened way too many times to be able to trust any of the prices they advertise.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Ballinasloe store

I was recently in Mr Price store in Ballinasloe and had trouble finding what I was looking for but thanks to the very kind Leanne i was able to get what I needed, very helpful and professional girl.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

I attended the store to purchase some…

I attended the store in Ballinasloe, to purchase some balloons for my daughter’s birthday .
I was so grateful to the balloon lady (leanne) who was very patient and willing to help me decide what to buy. Very friendly young lady.

I highly recommend this store and the lovely leanne if anyone is looking for balloons for any occasion.

24 May 2025
Unprompted review

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