Such beautiful products, I’m so excited at finding Mrs Alice!! I ordered a range of gingerbread/caramel themed products for our next Christmas table, they arrived and I couldn’t be happier - now wan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just adore this brand! The customer service and products are absolutely spot on with quality and timeliness. As an interior designer I see a lot of fabrics and wallpapers, and these are definitely u... See more
Gorgeous products, fast shipping with lovely packaging. This is one of the few places I can find large round tablecloths that aren’t plain, both that I have bought are fantastic quality and help my di... See more
First purchase on quite an expensive item but definitely worth it. Such a fabulous choice of quirky items and such good quality. So much care was taken with packaging the fragile item and beautifully... See more
Company details
- #137 of 233 best companies in Homewares Shop
- #46 of 93 best companies in Kitchenware Shop
- #117 of 208 best companies in Decoration and Interior Design Store
- #232 of 374 best companies in Gift shop
- #11 of 17 best companies in Glassware Shop
- #150 of 242 best companies in Home improvement shop
About Mrs. Alice
Written by the company
Mrs. Alice Tablescapes
Offering enchanting, elegant tableware to take the hassle out of hosting, Alice’s “Tablescape In A Box” was the first product of its kind, making the art of Tablescaping accessible worldwide.
With her characteristic emphasis on whimsical, elegant design, Alice is excited to share with you a curation of her life long passion and hopes you will be inspired.
New collections of Limited Edition 'Curated Tablescapes' will be launched each season.
Contact info
United Kingdom
- mrsalice.com
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
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Good
Hi,
Such a quick delivery excellent, and my little fireside dogs are beautiful, and packed so well, very impressed
Thankyou Mrs Melen
10 February 2026
Beautiful poodles
9 February 2026
beautiful fabric and wallpaper
9 February 2026
Beautiful purchase
I absolutely love my purchase from Mrs. Alice! It arrived exactly as pictured, and I was pleasantly surprised at how fast it was shipped. The attention to detail with packaging was meticulous and luxurious. It was an all around beautiful experience and I will definitely purchase from them again.
9 February 2026
Even though it was delivered to Austria…
Even though it was delivered to Austria quite fast.
Beautiful packaging.
11 February 2026
Unprompted review
Perfect lamps and shades and excellent…
Perfect lamps and shades and excellent customer service all around. I love everything I have from Mrs Alice.
8 February 2026
Love the products
Love the products, and they have great customer service. The rechargeable lamps and extensive selection of mini lampshades make my rooms so cozy!! The small lamps are great for sometimes using on bookshelves and in a corner of the kitchen.
10 February 2026
Unprompted review
The items were of very high quality
The items were of very high quality. I ordered some Christmas products, nutcrackers, 2 red glass trees, these were amazing, a green pheasant table cloth, very nice fabric.
I would definitely order from Mrs Alice again.
6 February 2026
Perfectly Posh..
Fast shipping
Excellent packaging
Amazing customer service..
4 February 2026
Unprompted review
Great Customer Service
Recently bought a Urn and Pedestal it arrived super fast but the Pedestal was sadly damaged, I emailed Customer Services and I had a replacement in less than 24 hours, absolutely brilliant , no nonsense Customer Service, delighted with the outcome and the new Pedestal and Urn look beautiful, will definitely be shopping again with Mrs Alice👌
31 January 2026
Unprompted review
Awesome experience
This is an incredible retailer. High quality products, carefully and thoughtfully packed, delivered in a timely fashion and a great overall value. Couldn't be more impressed!
23 January 2026
Unprompted review
Love 💕 the Rocking Horse !!
Love 💕 the Rocking Horse !!! Perfect in every way and beautifully wrapped !!! Just now wanting the Christmas trees to come back in stock . Already for next Christmas !
23 January 2026
Unprompted review
Ordered from Sweden and got my delivery…
Ordered from Sweden and got my delivery after just few days.
It was so beautifully packaged.
Will definitely order again!
19 January 2026
Unprompted review
Pretty poor communication and customer service
The items (that I have actually received) are lovely and packed beautifully. Unfortunately my order was confirmed as shipped with all items and then delivery complete. We were using a parcel service and had quite a journey to pick up, only to find that the main table wasn’t included. Customer service said it was all sent together and there was a delay with the courier but I then received an email saying the table had just been sent to DPD that day. So I wasn’t given accurate (honest?) information. Anyway I still don’t have the table and have another drive and another fee to pay so not happy with the service at all. Hopefully the table is nice if it ever gets here!
Adding an update to this! After over a month of them saying it was delivered (no confirmation, no signature or anything) we drove to the parcel place to search for it. Turns out it was sent with no name or reference of any kind. Luckily the parcel place were lovey and let you open a few unclaimed packages to see what was ours. A few weeks later I l received another email from their customer support reiterating it’s delivered. No effort to see what happened and took no accountability, also the amount of time that elapsed between contact was ridiculous.
20 January 2026
Unprompted review
Reply from Mrs. Alice
Hello Muireann,
Thank you for your feedback, and we’re really pleased to hear that the items you’ve received so far are lovely and met your expectations.
All items in your order were dispatched by us together on 16th January, which can be confirmed via the tracking links supplied.
As we explained, unfortunately at the time of dispatch, DPD were experiencing internal depot delays, which meant part of the consignment was temporarily held at their depot rather than moving through the network as expected.
The later notification you received from DPD reflects when that delayed parcel was released back into their system, not when it was dispatched from us. We appreciate that this can understandably be confusing and apologise for the frustration this caused.
We completely understand how inconvenient this has been, especially given the additional journey and cost involved, and we’re very sorry for that experience. The delay was outside of our control, but we did our best to keep you informed based on the information available to us at the time.
Thank you for your patience, and please don’t hesitate to contact us directly if you need any further assistance.
Kind regards,
Mrs. Alice Customer Care
My parcel arrived later than expected
My parcel arrived later than expected, but pleased with my purchase. Customer Service was very good and replied very quickly when I emailed them, which was a great help, thank you
20 January 2026
Unprompted review
I am very impressed with the quality of…
I am very impressed with the quality of these bears. Time has been taken to make sure the faces have lovely expressions, the bear's fur and overall design are of a very high standard, justifying the price. I originally wanted these for Christmas, but they are so attractive that they have found a more permanent home on a display shelf.
19 January 2026
Unprompted review
Love the products and great service
Love the products and great service . One of a kind . Beautifully packed
19 January 2026
Unprompted review
Beautiful napkins
Beautiful napkins, delivered in a lovely fabric bag to keep them safe, wrapped in a lovely box with a postcard from Mrs Alice. Totally delightful.
19 January 2026
Unprompted review
Great Customer service
Great Customer service, rapid delivery and very responsive. Cannot say enough. OH and I also loved the item I ordered!
18 January 2026
Unprompted review
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