Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Shipper had thrown my package out of their car into our gravel driveway instead of getting out of the car and placing it by the house. I let Mrs Quilt know and they responded right away and are looki... See more
Company replied
I personally do not quilt, but my mother in law does, and she's getting up there in age. I was looking for something that would engage her and keep her busy doing something she likes. I ordered a sub... See more
Company replied
I did not find the package as expected and my surveillance video did not show a delivery. I quickly emailed to report it. They were concerned and continued to stay with me til I got the package. It h... See more
Company replied
Company details
Written by the company
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contact info
Netherlands
- support@mrsquilty.com
- mrsquilty.com
4.5
Excellent
533 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Photo doesn’t match actual pattern
I bought the cat hammock pattern based on a photo I saw on Facebook. The image being used to promote the pattern and on the front page of the instructions shows four straps at each end of the hammock. The pattern has instructions for only two straps at each end. In looking at the photo closer after purchasing the pattern, the photo appears to be AI generated. There are obvious things I should have noticed. The binding is only in part of the back. The quilt pattern and quilting is not natural at all. I only wish I would have paid more attention to the image before my purchase. Trust me when I say I will never buy anything from Mrs Quilty again.
18 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello Debra,
We’re truly sorry to hear about your experience and understand your frustration. It’s important to us that every customer is completely satisfied with their purchase, and we certainly want to address any issues that arise.
We apologize for any confusion caused by the discrepancy between the promotional image and the pattern instructions. Our goal is to provide clear, accurate, and high-quality materials, and we’ll certainly take your feedback into consideration as we improve our patterns and product descriptions moving forward.
If you'd like to discuss your concerns further or if there’s anything we can do to resolve the issue, please don’t hesitate to reach out to our customer support team at support@mrsquilty.com. We value your feedback and hope we can work toward making this right for you. Thank you for bringing this to our attention.
Awesome company
Great quality fabric awesome quilt block patterns. Great sewing tips and notions as well!
17 October 2025
Unprompted review
Reply from Mrs. Quilty
Hey there!
We truly appreciate your feedback, and we’re excited to continue supporting your creative projects with each new box! Thank you for being a part of the Mrs. Quilty community.
Not a great experience.
Signed up for the subscription 1st box discounted, great. Mmm
Haven't received it yet still waiting, it's in mainland China, which I was not expecting. Not sure if this is legit and if I will ever get the box.
Cancelled subscription already. I would say avoid.
17 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello Sarah,
We're sorry to hear about your concerns regarding the shipping. Our main warehouses are based in the USA, but for international orders, we sometimes ship from overseas warehouses to ensure quicker delivery in certain regions.
Typically, international orders take about 8-14 business days to arrive. If your box doesn’t arrive within that window, please reach out to our support team at help@mrsquilty.com, and we will resolve the issue for you right away.
We truly appreciate your feedback and hope that if you decide to reconsider in the future, we can provide you with a much smoother experience!
Lovely material
Lovely material. Good clear instructions. Definitely recommend. I was worried as first box took ages to arrive. But it was sent from USA. Now going to order 2nd box.
15 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello,
We're so glad to hear that you’re happy with the material and the instructions. We completely understand your concern about the shipping time for the first box, but we’re grateful for your patience as it made its way to you from the USA.
We’re excited that you're looking forward to your second box and truly appreciate your recommendation!
Delighted New Customer.
I purchased the annual subscription to the monthly Mrs. Quilty Box. Have received my 4th box and love every thing about it! The material enclosed is thicker and a better quality than other companies I have purchased from. There is always a cute but practical gift enclosed each month. From rulers & seam rippers to fabric heat markers, each surprise has been needed & used in my sewing. The magazine is incredible. Everything is explained in simple terms with pictures in clear colors to make for simple construction. However, there are resources noted in the magazine should you need additional help with a project. A quilt block is described monthly. Projects are also illustrated should you choose to create them. This is a wonderful way for a beginner to learn to sew & quilt. The monthly gift will help them with essential needed items. Seasoned sewers will appreciate the material provided. Whether I make their suggested items or use the material for my own project, receiving these boxes has been a win for me! I have beautiful material without having to shop for it. Customer Service has been amazing!! I can’t think of one reason I will not renew for another year when the time comes!
13 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello!
Thank you so much for your detailed and glowing review! We’re thrilled to hear that you’ve been enjoying your annual subscription and that every box has exceeded your expectations. It’s wonderful to know that you’re finding the materials, gifts, and magazine resources both useful and inspiring for your sewing and quilting projects.
Your kind words about our customer service mean the world to us, and we’re so glad that we've been able to support you along the way. We’re honored to be a part of your quilting journey and are excited to continue sending you beautiful materials and projects each month.
This is my second time to become a…
This is my second time to become a member. After a few months the first time, I had to take a break for personal reasons. It was super easy. I loved the products and quality of materials. I am so excited to get back started on new projects. Thank you for wonderful customer service and a great product!
12 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello Terri,
Welcome back to the Mrs. Quilty family! We're so happy to hear that you enjoyed the quality of our products and materials during your first subscription and that the process of returning was easy for you. It's fantastic that you're excited to dive into new projects.
My experience was great because it was…
My experience was great because it was prompt and helpful. Everything was explained clearly.
10 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello!
We're so glad to hear that our service was prompt and that everything was explained clearly. We aim to make every interaction as smooth and helpful as possible, and it's wonderful to know we succeeded in making your experience a positive one.
Mrs Quilty Support Team is by far the easiest I've ever had to work withfar the…
Mrs Quilty Support Team is by far the most responsive respecting group I've ever had to weirdo with. They don't argue, they just take care of business. Efficient communication and quick.
10 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello Debbie,
Thank you so much for your kind words!
We’re thrilled to hear that you’ve had such a positive experience with our support team. We take great pride in offering quick and efficient communication, and it’s fantastic to know that we’ve been able to meet your expectations.
Superior Customer Service!
I have subscribed to their monthly box club for the past 4 months and enjoy the quality of their fabrics and their projects each month! They recently applied a 15% discount to my subscription, and have customer service that is Five Star-worthy! This company is Top-Notch!!!
6 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello Connie,
We're delighted to hear that you've been enjoying our monthly boxes and the quality of our fabrics. It's great to know that each project has been bringing you joy and inspiration.
Your kind words about our customer service really mean a lot to us, and we're committed to making sure every experience you have with us is nothing short of exceptional.
We truly appreciate your support and are so grateful to have you as part of the Mrs. Quilty community. We can't wait to keep surprising and delighting you with more beautiful projects in the months ahead!
Love receiving their box each month!
I have been subscribing to Mrs. Quilty for 8 months now & have not been disappointed. I've been sewing for over 50 years & have a room full of fabric but love getting a variety of fat quarters each month with a magazine filled with some fun ideas. I also love the extra little gift that they package so sweetly. Whenever I've had any concerns they answer my e-mails within minutes! I love this company so much! They make you feel like a friend you've had for years!
8 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello Barbara,
Thank you so much for your kind words! We're absolutely thrilled to hear that you've been enjoying your subscription with us for the past 8 months. It's wonderful to know that our variety of fat quarters, the magazine, and those little extra gifts have been adding to your quilting experience.
We’re also really glad to hear that our customer support has been helpful and quick to assist you whenever needed. It’s feedback like yours that motivates us to keep improving and delivering the best experience for all our quilters.
We truly appreciate having you as a part of the Mrs. Quilty community, and we look forward to continuing to inspire your quilting journey for many more months to come!
Ordered a month ago still not received
Ordered a month ago still not received. According to tracking its been flying for two weeks , obviously from Mars or somewhere similar. Absolute scam not customer service
DO NOT USE !!! I'm sure a good proportion of these reviews are false !
8 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello,
We’re really sorry to hear about the delay you’re experiencing. This is definitely not the experience we aim to provide, and we understand your frustration.
Could you please reach out to our customer service team directly so we can look into this further and resolve the issue for you?
For US orders, you can contact us at support@mrsquilty.com, and for international orders, please reach out to help@mrsquilty.com.
We take customer feedback seriously, and we’ll do everything we can to make sure this situation is addressed. Your satisfaction is incredibly important to us!
Received my first box and loved the…
Received my first box and loved the fabric selection and easy to follow patterns! Customer service was also very helpful and quick to respond. I can't wait to see what comes in my second box!
5 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello Natalie!
We’re so happy to hear that you loved your first box and enjoyed the fabric selection and patterns.
It's wonderful to know that our customer service team was able to assist you quickly as well. We can’t wait for you to get your second box – there are always more exciting projects and surprises waiting!
New box? Great ideas!
I am on my 8th (? I think) box, and truly love getting the email that my box is on the way!
Plus, I got the Stuffies collection. I am going to also try making these with velveteens!
9 September 2025
Unprompted review
Reply from Mrs. Quilty
Hey there!
We’re so excited to hear that you’re on your 8th box (we love the enthusiasm!) and that you're enjoying the surprises in each one 🎉 It’s always fun getting that email, right?
The Stuffies collection sounds like a blast, and using velveteen will definitely add a beautiful touch! We can’t wait to hear how they turn out.
So disappointed as subscription was…
So disappointed as subscription was made over a month ago and still not received
Now I have a direct email address that takes me to a postage app that charges £10 for you to gain a response from then courier.
Really can’t see why all the positive feedback actually received there boxes disgusted
1 October 2025
Unprompted review
Reply from Mrs. Quilty
Hello Sarah!
We’re so sorry for the delay you’ve experienced. After checking your order, we can see that it was placed less than a month ago. As your order is being shipped internationally, it can sometimes take a bit longer to arrive, and we do mention this on our website to help set expectations for our international customers.
We truly understand your frustration, and we’re here to support you through this! If you have any further concerns or if you'd like us to assist you in tracking your order more closely, please don’t hesitate to get in touch directly. We're committed to ensuring that your quilting experience with us is as smooth as possible.
Thank you for your patience and understanding!
The material is of good quality and…
The material is of good quality and nice colours which is great for when you pair them up so thank you ms win Standen
30 September 2025
Unprompted review
Reply from Mrs. Quilty
Hello,
Thank you so much for the lovely feedback! We’re glad you’re enjoying the quality and color combinations – we love selecting materials that inspire creativity and make your projects pop 🎨
Christmas themed grocery bag
I made the grocery bag with a twist. I had some Christmas fabric and made 2 bags, one for my daughter and one for my son. They were so cute friends wanted one.
26 September 2025
Unprompted review
Reply from Mrs. Quilty
Hello Vickie,
How creative and festive! 🎄 We absolutely love that you turned the grocery bag with a twist into something so personal and special for your kids. The fact that your friends wanted one, too, just goes to show how amazing they must have turned out to be!
Keep up the fantastic work, and happy quilting ✨
Mrs Quilty Int
I found out that there was a Canadian branch of Mrs. Quilty and the staff was excellent in helping me make the switch from my US account to the Canadian account. Mrs.Quilty is an awesome company with great staff!
25 September 2025
Unprompted review
Reply from Mrs. Quilty
Hello Lisa,
That’s fantastic to hear! 🇨🇦 We’re glad our team was able to help make the switch smooth and easy for you.
It’s wonderful to know you’re enjoying your experience with Mrs. Quilty – we’re always here to make things as seamless as possible!
Reply from Mrs. Quilty
Hello,
We’re so glad we could help you quickly when you needed it. We’re always here to assist whenever you need us. Don’t hesitate to reach out anytime.
Happy quilting!
My Box #4 book video links
My # 4 book did not have video links I reached out to Mrs Quilty, very shortly after I had pushed send I got a reply with instructions .
Very very pleased 👍🏽
16 September 2025
Unprompted review
Reply from Mrs. Quilty
Hello!
We’re so glad to hear that you had such a positive experience with our team 😊 It’s great that we could get those video links to you so quickly!
We always strive to be as responsive and helpful as possible, and we’re thrilled that you’re pleased with the service.
I used the fabric in my FCS classroom.
I use the fabric in my FCS classroom. It gives my students the opportunity to work with a variety of colors and designs. I teach in a rural school with the closest fabric store being over an hour away, so this is a great way to experiment with small amounts of fabric for projects.
17 September 2025
Unprompted review
Reply from Mrs. Quilty
Hello Barb!
What a wonderful way to use the fabric! 🌟
We’re so happy to hear that it’s helping your students explore new colors and designs in your FCS classroom. We totally understand the challenge of being far from a fabric store, so we’re glad our boxes can be a convenient and fun way for your students to experiment.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.