MR UNDIVIDED Reviews 124

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Undivided best mob around for trainers and extras. Even if not advertised they source them. Can’t get them anywhere but these lads can. Different level of service, delivered within 48 hours. DPD as... See more

Rated 5 out of 5 stars

Great Stuff!! I ordered the shoes after seeing them on instagram didn’t know what to expect as I’ve never really bought off there before, but I’ve got to say Mr Undivided take care of their customer... See more

Rated 1 out of 5 stars

Ordered a pair of trainers Wednesday 7th of this month, worth £200 with £9 p+p. Firstly I had a discount code but nowhere of entering it via checkout, WhatsApp them asking for help said he would refun... See more

Company replied

Rated 5 out of 5 stars

Item was exactly as shown on the website and at a very good price considering it was sold out on the original retailers price , very fast delivery with the ability to track my order from start to fini... See more

Company details

  1. Shoe shop

Written by the company

The worlds number one supplier for luxury footwear & menswear supplying soles to the stars!


Contact info

3.9

Great

TrustScore 4 out of 5

124 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5* service

5* service. Super quick delivery & great communication. The team were a great help with sourcing some sneakers I needed. Not my first purchase and won’t be my last! 👍🏼

25 October 2022
Unprompted review
Rated 3 out of 5 stars

Ordered a pair of Jordan 4s Oreos

Ordered a pair of Jordan 4s Oreos. 4th of October for 550£ they were very communicative prior to purchase. I have not gotten an update on tracking id. I have sent maybe 6-8 messages without any response. I would never order from them again

Edit: shoes arrived, they were sent 2 weeks after the original order date, I was refunded for shipping and for a slightly damaged box. They started to answer messages, apparently they had a technical issue.

14 October 2022
Unprompted review
Rated 1 out of 5 stars

Poor

Ordered a pair of trainers Wednesday 7th of this month, worth £200 with £9 p+p. Firstly I had a discount code but nowhere of entering it via checkout, WhatsApp them asking for help said he would refund me the amount of discount, no response after me purchasing. It’s now the 10th, I’ve had no update in regards to my order, no shipping or tracking number yet it says they deliver them within 2-3 working days! No response to my emails or messages via WhatsApp. Poor communication for any customer wanting answers. I am still waiting. Absolutely shocking!

10 September 2022
Unprompted review
MR UNDIVIDED logo

Reply from MR UNDIVIDED

Hi Jo, I'm sorry to hear about your bad experience I would love to be able to put this right for you as we always reply to our customers straight away, this seems very strange! Upon checkout there is an option box to be able to enter your discount code it has always been there and is usually easy to find I'm not sure why you wasn't able to see this. Please could you send me your order number and contact number as I can't find anything under your name and would love to speak to you about this.

Rated 1 out of 5 stars

Terrible membership service ignore you…

Terrible membership service ignore you and don’t reply at all. Tried to cancel membership serval times to complete silence.

7 February 2022
Unprompted review
MR UNDIVIDED logo

Reply from MR UNDIVIDED

Hello John, It seems you have made a review about a completely different company? we do not offer any membership services. We would be more than happy to discuss further if you would like to contact us. Info@mrundivided.com In the meantime we would be grateful for you to remove the incorrect review. Thanks

Rated 5 out of 5 stars

Undivided different level of service

Undivided best mob around for trainers and extras. Even if not advertised they source them. Can’t get them anywhere but these lads can.
Different level of service, delivered within 48 hours. DPD aswell, none of the unreliable lot.
Highly recommended.

27 July 2021
Unprompted review

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