MR UNDIVIDED Reviews 124

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Undivided best mob around for trainers and extras. Even if not advertised they source them. Can’t get them anywhere but these lads can. Different level of service, delivered within 48 hours. DPD as... See more

Rated 5 out of 5 stars

Great Stuff!! I ordered the shoes after seeing them on instagram didn’t know what to expect as I’ve never really bought off there before, but I’ve got to say Mr Undivided take care of their customer... See more

Rated 1 out of 5 stars

Ordered a pair of trainers Wednesday 7th of this month, worth £200 with £9 p+p. Firstly I had a discount code but nowhere of entering it via checkout, WhatsApp them asking for help said he would refun... See more

Company replied

Rated 5 out of 5 stars

Item was exactly as shown on the website and at a very good price considering it was sold out on the original retailers price , very fast delivery with the ability to track my order from start to fini... See more

Company details

  1. Shoe shop

Written by the company

The worlds number one supplier for luxury footwear & menswear supplying soles to the stars!


Contact info

3.9

Great

TrustScore 4 out of 5

124 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easiest purchase ever

First time ordering from undivided. Amazing service. Order came within 2days. Gave tracking number straight away. Really pleased. Will be using again 👍

3 June 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely quality service

Absolutely quality service. One message with order confirmed and received within a day. Packaged all well and communication wicked. Can’t recommend enough!

3 June 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, first time buyer and very happy with my purchase, delivery was very quick too. Definitely will purchase again.

27 May 2021
Unprompted review
Rated 5 out of 5 stars

five star service

absolutely love the staff at undivided, i personally order from MISS undivided atleast once a month :) very professional service and prompt delivery!

27 May 2021
Unprompted review
Rated 5 out of 5 stars

Top notch service.

Top notch service.. delivered when he said they would be.. nice an quick no messing exactly how you want in 10/10 will 100% use again!!

27 May 2021
Unprompted review
Rated 5 out of 5 stars

TOP SERVICE

Unreal service from start to finish. Messaged them on WhatsApp and within an hour they had the item sourced and delivered next day. Very easy to deal with!

26 May 2021
Unprompted review
Rated 1 out of 5 stars

Contacted him through WhatsApp to ask…

Contacted him to ask for a pair of shoes I wanted. He was beyond rude. I was actually in shock as I thought he would have some common sense to be polite when trying to sell a product. I didn't buy due to his attitude alone. I wouldn't even want to give this man my money. Disgusting attitude.

3 March 2021
Unprompted review
Rated 1 out of 5 stars

Ordered essentials jogging bottoms over…

Ordered essentials jogging bottoms over a week ago said 2/3 days delivery.
Sent 4/5 emails still nothing !! AVOID

21 February 2021
Unprompted review
MR UNDIVIDED logo

Reply from MR UNDIVIDED

Hi please can you check you was emailing the correct email address as we have no emails. Or please send me your order number. Thanks.

Rated 1 out of 5 stars

Worse people ever

Worse people ever. Quick to take your money but if your not a celeb and can’t get the attention they crave the completely ignore all forms of contact on social media. Very ignorant people especially to the people who actually work hard for there money. Still havnt received an order that was supposed to come 24hrs after they took my money. Would never buy of this company again and staff need training in customer service coz it doesn’t exist

24 December 2020
Unprompted review
Rated 1 out of 5 stars

STAY CLEAR!!!!

STAY CLEAR!!
This website and instagram page is a very elaborate scam. He will post a nice new pair of trainers on the Instagram at a below RRP price to entice you in. He may have bought one pair to show off to his followers and may have fulfilled an order to an high profile celebrity to get endorsement but be warned this is all part of the scam. I placed an order for two pairs of louboutin trainers worth over £2000 for next day delivery only to hear no replies to my emails, Instagram, Twitter and whatsap DM’s. Finally after two months when nothing arrived I contacted PayPal to get my money back.
Stay clear! No one will give you below RRP unless it’s dodgy. Better off going Harrods, Selfridges, Harvey Nichols or flannels. They will offer you the service you deserve

Nice of you to reply after 3 years. This is 100% the right company. This is a alias as you have my address from my order. You can try salvage your reputation all you like but the damage is done. These boys the main one called Joseph have scammed so many people from there hard earned money they set up another brand from their profits called yelir. Don’t get conned.

2 October 2019
Unprompted review
MR UNDIVIDED logo

Reply from MR UNDIVIDED

Hi Mr Singh, I think you have left a review for the wrong company. We don't have an order from you and we certainly don't scam anybody. We fulfil all orders within 2-3 working days and we can't find any orders under your name. If you could please provide me with your order number but I do think you have left a review for the wrong company. Thanks. UNDIVIDED & CO LTD.

Rated 1 out of 5 stars

TAKE YOUR CUSTOM ELSEWHERE!

We spent close to £1200 on two pairs of trainers which my other half had been wanting for ages, so as a birthday present, I gave him the money for one of the pairs. We get the delivery to find only one pair of trainers in there, so my other half had emailed to let them know and they confirmed they would send the other order out and let us know the shipping details....this was the 5th August, it’s now the 27th and we still haven’t received these shoes regardless of the constant emails, messages and WhatsApps to the company. They haven’t even offered a refund for the shoes or any apology.
Just some recognition would be nice!

They take no responsibility for their cock ups or urgency in their customers requests, who buy from them but are quite happy to constantly post on their social media about which shoes they’ve shipped to customers. I would take your custom elsewhere, where it will be respected and appreciated.

27 August 2019
Unprompted review
MR UNDIVIDED logo

Reply from MR UNDIVIDED

Hi please can you provide me with your order number for this. I think this review has been left about the wrong company as things like this don't happen with us. Thanks. UNDIVIDED & CO LTD.

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