Banner for MS RT Leasing

MS RT Leasing Reviews 55

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really good experience dealing with MS RT Leasing. Alan and Emma were both great throughout, always quick to reply and really helpful with anything I needed. Everything was straightforward and well or... See more

Rated 5 out of 5 stars

WOW LOVE MY NEW MSRT VAN Van Arrived today and all I can say is wow the spec is absolutely phenomenal Huge thanks to Josh King at York along with Lucy who honest both give the best customer s... See more

Rated 5 out of 5 stars

I contacted MSRT leasing about a outright purchase. THEY SUPPLIED !!! Unlike the other supposed MSRT Ford dealers who couldn’t be bothered to even come back to me, all 5 of them ! Dealing was tota... See more

Company replied

Rated 1 out of 5 stars

Fairly shocking delivery service. Ordered something as small as a carbon wheel cap on Monday and it’s still not here yet. Yes I’m in Jersey but no excuse. Ordered some bits for my trials bike from the... See more

Company replied

Company details

  1. Leasing service

Written by the company

'Imagine driving your very own customised vehicle that combines the legacy of motorsport legend Malcolm Wilson with experienced Van-Sport designers, advanced production techniques and skilled craftsmen. MS-RT offers just that. A mouthwatering range of the finest, fully bespoke commercial vehicles with upgraded interiors, re-modelled external features and a driving experience like no other. Offering British craftsmanship and the kudos of limited production, these stunning vans are fully engineered and lovingly hand-crafted at the factory in South Wales. It makes MS-RT the perfect choice for your outdoor lifestyle, weekend luxury or as a working van that truly makes you stand out from the crowd.'


Contact info

4.1

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WOW LOVE MY NEW MSRT VAN!

WOW LOVE MY NEW MSRT VAN
Van Arrived today and all I can say is wow the spec is absolutely phenomenal
Huge thanks to Josh King at York along with Lucy who honest both give the best customer service and overall buying experience.
Really couldn't ask for anything else tremendous throughout.

Thanks I would highly recommend one of these Vans... Simply the best!

Paul - Ocean Lighting (Middlesbrough)
Lighting Retailer
oceanlighting.co.uk

18 November 2020
Rated 5 out of 5 stars

Very happy with the van and very easy…

Very happy with the van and very easy to deal with and a nice tour around the factory 👌

24 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Morning David,

Thank you for such a great review! We are really pleased that you had such a great experience with us and that you enjoyed the facotry tour!

Kind Regards
The MS-RT Leasing Team

Rated 5 out of 5 stars

Excellent Service 5*

21 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Morning Gary,

Thank you for such a great review! We are really pleased you had such a great experience with us.

Kind Regards
The MS-RT Leasing Team

Rated 5 out of 5 stars

MSRT

MSRT
the product is second to none, the purchase was dealt with in a very professional business like manner,
i would most certainly do business again

regards Lee

17 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Morning Lee,

Thanks for such a great review. We are really pleased that you had such a great experience with us and that you love the vehicle.

Kind Regards
The MS-RT Leasing Team

Rated 5 out of 5 stars

Awesome bit of kit

17 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Morning Steve,

Really pleased that you are happy with your vehicle. If you could post some pictures on social media for us that would be fantastic!

Kind Regards
The MS-RT Leasing Team

Rated 5 out of 5 stars

The service and follow up that I had…

The service and follow up that I had from the girls in the office was excellent

17 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Afternoon Michael,

Thank you for such a great review. We are really pleased that you had such a great experience with us!

Kind Regards
The MS-RT Leasing Team

Rated 5 out of 5 stars

Thank you to MSRT and MSRT Leasing

Thank you to MSRT and MSRT Leasing . I purchase a fair few vehicles but the buying experience on this was 5 star . The van is on another level . Msrt have nailed this What a fantastic product

11 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Hi Ryan,

Thank you for such a great review! The team here at MS-RT Leasing pride themseves on their high levels of customer service so it is great to hear that we are doing so well. Really, pleased that you are happy with your vehicle and your experience with us.

Kind Regards
The MS-RT Leasing Team

Rated 5 out of 5 stars

I'd just like to say thanks to MSRT…

I'd just like to say thanks to MSRT leasing for delivering and organising my dream van...The customer service was amazing from strart to finish....the process was dealt with in a professional and friendly Manor..I would definitely recommend these guys....thanks again to all the people involved in the MSRT factory...and a big thumbs up to Josh and Lucy.

Best regards
Andy

10 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Morning Andy,

Thank you for such a great review. We are really pleased that you had such a great experience with us. We will make sure that your comments are passed on to Lucy and Josh

Kind Regards
The MS-RT Leasing Team

Rated 1 out of 5 stars

Don’t deal with them

10 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Morning Clifford,

Sorry to see your 1 star review, this is very unusual for one of our customers to feel that way. We are not sure why you have left us this rating.

Please do give us a call to discuss in more detail.

Kind Regards
MS-RT Customer Service Team

Rated 5 out of 5 stars

Under COVID-19 restrictions staff were…Happy customer

Under COVID-19 restrictions staff were under stress to complete sale & delivery before lockdown, this they achieved but unfortunately delivery could not be made on time as delivery agent let me down, luckily with help & guidance from staff delivery got done & made me a happy customer, would defiantly recommend MSRT to anyone thinking of buying new vehicle

10 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Hi Neil,

Thank you for such a fantastic review! We are really pleased that you had such a great experience with us and are very happy that you love your new van!

Regards
The MS-RT Leasing Team

Rated 1 out of 5 stars

Fairly shocking delivery service

Fairly shocking delivery service. Ordered something as small as a carbon wheel cap on Monday and it’s still not here yet. Yes I’m in Jersey but no excuse. Ordered some bits for my trials bike from the Uk at 3:30 yesterday and they are here already.

10 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Afternoon Nick,

Thank you for your feedback. Please note that it is the MS-RT factory in Pontypool who you need to speak to about the wheel cap you ordered as they will supply you with parts. If you need their contact details then please let us know, alternatively we can forward your details on to the factory and ask them to contact you directly. I hope that the service you received from MS-RT Leasing in York was positive and you are happy with your vehicle :)

Kind Regards
The MS-RT Leasing Team

Rated 5 out of 5 stars

Josh was very helpful and professional

Josh was very helpful and professional, made buying a van easy. Highly recommended

10 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Hi Adam,

Thank you for your review. We are really happy that you had such a great experience with MS-RT Leasing.

Thank you
MS-RT Leasing Team

Rated 5 out of 5 stars

Great dealing with MS-RT leasing from…

Great dealing with MS-RT leasing from start to finish. Josh for the sales and Lucy the aftersales.
Love the van

4 September 2020
Unprompted review
MS RT Leasing logo

Reply from MS RT Leasing

Afternoon Steven,

Thank you for your review. We are really happy that you had such a great experience with MS-RT Leasing.

The MS-RT Leasing Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look