This is the 3rd MSC cruise I’ve been on. I am a bit disappointed with this cruise, I found the food choice and quality not as good as before, the bar staff were a bit slower to serve the ladies, telli... See more
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Review summary
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The purpose of our cruise was to relax and not feel pressured to be out and about. This cruise met with our expectations as there really was not much sightseeing to be done on most of the islands - ex... See more
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Another fantastic cruise with MSC this time onboard World America. The staff on this ship were the friendliest happiest team we have met - genuinely loved speaking to the people on board and hearing t... See more
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We have been on 5 cruises 4 with MSC . I can honestly say each and every cruise has been a fantastic experience . The staff so friendly helpful and respectful at all times. Food resutura... See more
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Company details
Written by the company
MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit
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4.3
Excellent
2K reviews
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Excellent cruise
Excellent cruise……treated so well by the fantastic staff and crew. Beautiful ship…..great entertainment and good value !!-
4 April 2026
Reply from MSC Cruises – Ireland
Thank you for your review. We’re delighted to hear that you had such an excellent cruise and felt so well looked after by our fantastic staff and crew. It’s wonderful to know you enjoyed the ship, the entertainment and the value of your holiday. We truly appreciate your kind words and hope to welcome you back on board again soon.
With thanks, MSC Cruises
Don't think about it and just book it
Don't think about it and just book it
Best Holiday start to finish
21 March 2026
Reply from MSC Cruises – Ireland
Thank you for your review. We’re delighted to hear you had such a wonderful holiday from start to finish and that you’d encourage others to book with such confidence. It’s lovely to know the experience was so memorable, and we look forward to welcoming you back on board again in the near future.
With thanks, MSC Cruises
A very poor experience on MSC
A very poor experience on MSC, my wife has been on several cruises and wanted to the share the experience with the family. I must admit it was the most dreadful holiday I’ve been on and I didn’t like anything about MSC. Very unpleasant staff, a cabin which stank of a piss ally, guest service which provided no service. Staff needs some updated training because it surely didn’t feel like a hospitality sector. I slept in my balcony for the duration of the cruise because of the poor condition of the rooms
6 April 2026
Reply from MSC Cruises – Ireland
Thank you for your review. We are very sorry to hear about the issues you encountered, particularly with your cabin and the service you received. Your comments have been noted and shared internally for an internal review, as no guest should ever feel uncomfortable during their stay. We regret that this was your experience and hope you might consider giving us another opportunity in the future.
With thanks, MSC Cruises
Reply from MSC Cruises – Ireland
Thank you for your review. We’re delighted to hear that you found the staff on board to be spectacular. It’s wonderful to know their service made such a positive impression, and we look forward to welcoming you back on board again in the near future.
With thanks, MSC Cruises
This is the 3rd MSC cruise I’ve been…
This is the 3rd MSC cruise I’ve been on. I am a bit disappointed with this cruise, I found the food choice and quality not as good as before, the bar staff were a bit slower to serve the ladies, telling my friend to ‘calm down’. The Theatre shows were excellent, the ship although older is lovely, the Mexican lady on the future cruise desk was so helpful and very friendly and pleasant, overall I did enjoy the cruise and have booked a future cruise for January 27.
6 April 2026
Reply from MSC Cruises – Ireland
Thank you for your review. We’re pleased to hear that you enjoyed the theatre shows, the ship itself and the excellent service from our colleague at the Future Cruise Desk, and it’s wonderful to know you’ve already booked another sailing. We’re sorry, however, that some aspects did not meet the standards you experienced on previous cruises, particularly the food and the interaction at the bar. Your comments have been noted and shared internally for an internal review, as this helps us improve. We look forward to welcoming you back on board in January and providing a more consistent experience.
With thanks, MSC Cruises
Reply from MSC Cruises – Ireland
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
Very overcrowded at all times
Very overcrowded at all times, not a relaxing experience, food quality very poor especially if you have any intolerances.
7 April 2026
Reply from MSC Cruises – Ireland
Thank you for your review. We’re sorry to hear that your experience felt overcrowded and not as relaxing as you had hoped. We also understand how disappointing it is when the food does not meet expectations, particularly for guests with intolerances. Your comments have been noted and shared internally for an internal review, as these areas are important to us. We regret that this was your impression and hope a future sailing may offer a more enjoyable experience.
With thanks, MSC Cruises
Food options for plainer eaters and…
Food options for plainer eaters and buffet food to be hotter. Never used Dining room as menu didn't suit. Specialty restaurants Hola,/ Butchers cut were amazing they were the 2 we ate in. Draught beer needs Hugh improving and stock more bottled beer.
5 April 2026
Reply from MSC Cruises – Ireland
Thank you for your honest feedback. We are very disappointed that the food was not to your liking, and you felt that it could be served warmer. As we are sure you can appreciate, food taste and temperature is a subjective matter and we do try to cater, as much as possible, to different guests tastes, however MSC is a Mediterranean company and as such not all food will be served as hot as you would get in a UK based restaurant for example. We are glad you enjoyed Butchers cut and Hola.
With thanks, MSC Cruises
A cruise with MSC
The crew were friendly and helpful. The food and amenities fantastic. We were kept informed by the Captain. Although due to turbulent seas we were unable to dock at two ports listed on our voyage we were entertained and well looked after. We are planning and looking forward to our next cruise with MSC.
4 April 2026
Reply from MSC Cruises – Ireland
We're happy to hear that our crew's friendliness and helpfulness, along with the food and amenities, enhanced your voyage. We appreciate your understanding regarding the itinerary changes due to turbulent seas. We're glad you were entertained and well looked after, and we look forward to welcoming you on your next cruise.
With thanks
MSC Cruises UK & Ireland
Paradise at sea
Everything was great. Some excursions I would have liked more time. To spend the day instead of a few hours but overall very enjoyable experience.
6 April 2026
Reply from MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Never again
There is absolutely no privacy in your cabin .The staff comes in whenever they want when you are not there, even after 10 pm ! (I guess they have spy cameras) One evening we returned to our cabin at 10 pm and we found a worker there cleaning the bathroom floor. We had to wait outside about half an hour until he finishes. I don't blame the worker, he was just following his manager's inadequate instructions. Another bad experience -food. I have been on many cruises but I never seen such a poor food selection. Almost all the food was very spicy. But the worst thing was that this ship is too small for that many people. People simply had nowhere to sit
5 April 2026
Reply from MSC Cruises – Ireland
Thank you for your honest feedback. We’re sorry to hear that the food quality did not meet your expectations during your cruise. We truly value your feedback and will share your comments with our culinary and hospitality teams as we continue to refine and enhance our onboard offering. \With regards to your comments regarding privacy, we will take your comments onboard and review our policies accordingly.
With thanks, MSC Cruises
Food fantastic
Food fantastic. Staff friendly and helpful Ship beautiful. Too overcrowded.
6 April 2026
Reply from MSC Cruises – Ireland
We appreciate your feedback! We're happy you enjoyed the food and ship and that our staff was helpful. We'll consider your comments about overcrowding.
With thanks
MSC Cruises UK & Ireland
Be prepared for changes to itinerary
You need to keep an eye on cabin cleaning for consistency.
The captain and management were excellent during our storm.
27 March 2026
Reply from MSC Cruises – Ireland
Thank you for your feedback. We appreciate your highlighting the captain and management's efforts during the storm. We'll address the cabin cleaning consistency with the relevant departments.
Kind regards.
MSC Cruises UK & Ireland
My third cruise on MSc great experience…
My third cruise on MSc great experience with the two previous ones. I’m not much of a drinker but on this cruise the bar service was appalling and I felt they were prone to serve men first. I actually stopped going to the bar and got my friends to go for me.Some of the staff in the buffet were quite rude also.
On a very big plus the entertainment was very good and the ship was very clean and well kept. I would still go on another MSc cruise but the bar service had to be improved
6 April 2026
Reply from MSC Cruises – Ireland
We appreciate your feedback and are happy you enjoyed the entertainment and cleanliness. We're sorry the bar service and some buffet staff did not meet expectations. We'll address these concerns to improve our service. Thank you for your continued loyalty.
Kind regards
MSC Cruises UK & Ireland
Reply from MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
MSC cruises are normally fantastic, but…
MSC cruises are normally fantastic, this latest cruise was mixed. Some of the staff in the buffet area made the experience less than good. On the flip side when we connected with a brilliant staff member, the experience was memorable. For example, if you eat in the Mexican restaurant, ask for John, he’s one of the nicest people on the ship.
5 April 2026
Reply from MSC Cruises – Ireland
We appreciate you sharing your cruise experience with us. We're sorry to hear that some buffet staff interactions impacted your enjoyment. We're glad a particular staff member made your Mexican restaurant visit memorable. We value your feedback.
With thanks
MSC Cruises UK & Ireland
Reply from MSC Cruises – Ireland
We're glad you had such a fantastic time with us! Thank you for your positive feedback; we appreciate it.
Hopefully we can welcome you on board again in the future!
Kind regards
MSC Cruises UK & Ireland
MSC Virtuosa
The MSC Virtuosa is an amazing ship. It’s a great way of traveling and it feels like a luxury hotel on water. We didn’t want to leave at the end of the trip!
The food was unbelievable and they have something for everyone on the ship!
5 April 2026
Reply from MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Reply from MSC Cruises – Ireland
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
The friendly staff and the atmosphere…
The friendly staff and the atmosphere on board one on day trips! Good fun!
4 April 2026
Reply from MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
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