Mtrrecycle Reviews 4,720

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very easy and efficient process to return my old device. Price given on the website was good value and fair compared to other device sales websites which have hidden charges and misleading valuations.... See more

Company replied

Rated 5 out of 5 stars

Super fast and reliable. I have submitted my request for recycling my samsung watch. I have received the envelope with instructions next day with 2 options. One is free. Once the e-mail of the receip... See more

Rated 5 out of 5 stars

Quick straight forward service. Only issue encountered was first packaging parcel wasn't received but quick reply via email sorted this and it was with me within two days. Money transfer was processed... See more

Company replied

Rated 5 out of 5 stars

Sold my phone SO easily, and for the best price out there. I chose to pay for the more expensive shipping, which they send the label for so no having to print from home, but it got me the money, in my... See more

Company replied


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4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Speedy Service

Received my returns bag within 5 days of placing my order sent the next day and had the money within 24 hours of returning the item. Speedy service, very reliable and overall very satisfied. Thank you!

12 September 2024
Mtrrecycle logo

Reply from Mtrrecycle

Many thanks for your review, we are happy to hear that you were pleased with our trade in service.

Kind regards
Trade In team

Rated 5 out of 5 stars

Quick and efficient service

Got my estimate online and received a recycle pack a few days later.
I sent off my phone the next day, and the day they received it, I got an email letting me know it was being checked over.
Few hours later they confirmed the agreed price and processed payment.
I got received the money in my account about 4.30pm that same day.

Would 100% recommend and use the service again.

9 September 2024
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Reply from Mtrrecycle

Hello Miss Campbell,

We process the same day the device is received.

Glad to hear you were please with our process.

Kind regards
Trade In team

Rated 5 out of 5 stars

Very happy

This is my second phone I've sent and both times been quick easy payment received same day.

29 August 2024
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Reply from Mtrrecycle

Glad to hear this Keara!

Thank you for your return visit.

Kind regards
Trade In Team

Rated 5 out of 5 stars

Good price, easy process

The whole process is easy and the best repurchase price. Third time I've used them.

22 August 2024
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Reply from Mtrrecycle

Hi Grampa Amos,

Thank you for your lovely feedback, we hope to see you again soon!

Kind regards
Trade In Team

Rated 5 out of 5 stars

Simple, fast and efficient process

Simple, fast and efficient process. The website info was clear, and even though it's a bit of a faff to check the phone is unlocked, the instructions were easy to follow. The postal bag arrived quickly. In a short time I had the email confirming they had received the phone and checked it, and the money was in my account soon after that. The only thing that would have made it better would have been a bit more cash - £20 doesn't seem much for a phone that was only a couple of years old, but I'm very happy with the service, and the money, and that the recycling means it won't go to landfill.

30 July 2024
Unprompted review
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Reply from Mtrrecycle

Thank you for taking the time to leave a review.

Kind regards
Trade In Team

Rated 4 out of 5 stars

Very quick and smooth process

Very quick and smooth process. I sent my device on the Saturday morning and received my payment on the Monday afternoon! The only drawback was having to find a suitable box/packaging to send my device in - you only receive the plastic bag and label.

12 August 2024
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Reply from Mtrrecycle

Hello Hannah,

Glad to hear that you were pleased with the process. WE encourage customers to use any suitable packaging they have around the home to reduce the impact on the environment.

Thank you for your review.

Kind regards
Trade In Team

Rated 5 out of 5 stars

Paid the exact amount advertised on the…

Paid the exact amount advertised on the Website. After bad experience with a competitor changing the price from £600 to £100 it was great to transact with someone paying what they said upfront.

9 August 2024
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Reply from Mtrrecycle

Thank you for your review Ben.

Happy yo hear you were pleased with our process.

Kind regards
Trade In Team

Rated 5 out of 5 stars

Samsung Phone Recyle

I give this 5 stars because it was so straightforward. After submitting my details to recycle my old phone I received the envelope to post back the following day. Free postage, was able to track it's location and payment was made on the same day of receipt. A fair price for a recycled phone. Better then sitting in a cupboard doing nothing. Thank you.

12 August 2024
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Reply from Mtrrecycle

Exactly Susen! Thank you for your lovely review.

Kind regards
Trade In Team

Rated 5 out of 5 stars

Samsung Recycling

This a great service. I was sent a bag to send my item back. This arrived the following day. My item was returned, postage paid. The money was in my account within two days

1 August 2024
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Reply from Mtrrecycle

Hi Ann,

Great to hear that you were impressed with our speedy service.

Thank you for taking the time to post a review.

Kind regards
Trade In team

Rated 5 out of 5 stars

This was such a hassle free process

This was such a hassle free process. My packaging arrived quickly, it was delivered within a few days. Samsung then emailed me that they received my item to then payout being the same day. I would highly recommend this company. It was such an easy process.

30 July 2024
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Reply from Mtrrecycle

Thank you for your review and recommendation Jess.

Kind regards
Trade In Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy from filling applying online to posting and then getting paid.

18 July 2024
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Reply from Mtrrecycle

Hello Callum,

Glad you are a fan of our straight forward trade in process.

Thank you for your review.

Kind regards
Trade in team

Rated 5 out of 5 stars

Good quick service

So easy to find my item and input the details. The bag for postage was received the next day. I retuned the item the same day and the money was in the bank the next day

12 July 2024
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Reply from Mtrrecycle

Hello Rita,

Thank you for your review.

We do process the same day as received. We are glad you were happy with the service provided.

kind regards
Trade In Team

Rated 5 out of 5 stars

A really great experience

A really great experience. Very fast service, an excellent price for my phone, rapid payment and all at no cost to me! Would definitely recommend them

12 July 2024
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Reply from Mtrrecycle

We appreciate your lovely feedback.

Thank you Sandra!

Kind regards
Trade In Team

Rated 5 out of 5 stars

Process is quick and kept updated

Process is quick and kept updated. Even send you jiffy bag and label to post back to them

12 July 2024
Mtrrecycle logo

Reply from Mtrrecycle

Hello,

We correspond throughout the trade in process so our customers are kept updated.

Thank you for your review.

Kind regards
Trade In team

Rated 5 out of 5 stars

Very easy process

Very easy process, everything clearly explained, all you need to send item off sent by Samsung, updated every step of the way, and recieved payment within a few days, very happy

4 July 2024
Mtrrecycle logo

Reply from Mtrrecycle

Thank you for your positive feedback Carol.

Kind regards
Trade in Team

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