New load ring for SRAM crankset, ignore the box as the instructions are incorrect, watch the video as it is correct. Fitted as instructed and worked a treat and much better than the plastic original.... See more
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Company details
- #60 of 97 best companies in Bicycle Shop
- #22 of 24 best companies in Motorsports Shop
Information provided by various external sources
We’re big into outdoor sports of the wheeled variety. Whether it’s on a mountain, trail, road or at the skate park, we just love to be outside and riding. We’re obsessed with making the most innovative care products around, to keep you and your toys running at their maximum and making them look like new when you’re done! With over 20 years of product manufacturing experience, our aim is to constantly improve the performance of adrenaline athletes.
Written by the company

- Customer Service
- Muc-Off are completely consumer focussed. From our products that we innovate and manufacture to make your life easier, to the customer service you receive when you order with us - you are why we're here.
Contact info
1st Floor, Unit 1, Concept Office Park, BH12 4QT, Poole, United Kingdom
- 01202 307790
- info@muc-off.com
- muc-off.com
Replied to 46% of negative reviews
Typically replies within 1 week
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I was impressed with the items that…
I was impressed with the items that came in the blind box and have started using them.
I will order again.
Excellent service
Excellent customer service
Excellent customer service after contacting regarding a minor issue with my order. Easy to deal with, curtious and efficient resolution is exactly as it should be.
Shipping was fast hassle free
Shipping was fast hassle free!
Not to mention these products are absolutely amazing!! First got them from my local dealership and decided to adventure more into there products now it's all I use for my Harley, Honda 150, side x side, & 4 wheeler!
It makes detailing and cleaning an absolute breeze!
Ali was helpful in resolving the…
Ali was helpful in resolving the delivery issue by the big delivery company.
My products were delivered to the wrong address and Muc Off helped by shipping my order again. The big delivery company said “sorry, we can’t help you “
It was great and fast shipping
Outstanding value
I was thoroughly impressed with the amount and variety of products that came in the big mystery box!
Non existent customer service
Non existent customer service. Takes at least a week to ever hear back. Ended up asking for a refund after receiving the product 2 weeks later. Another 2 weeks and nothing, no refund, no contact. Had to file a dispute on the charge. Horrible company. Do not give your business to them, they do not respect or care about customers.
Really easy to find the products I was…
Really easy to find the products I was looking for, simple payment process and rapid delivery… as usual.
Love the mystery box
Love the mystery box. Felt that I got good value for what I paid. Fun to have the surprise. Everything in box is useful.
Extremely well made jet washer
Extremely well made jet washer, really well designed for use on Motorcycles and Bicycles came with very useful waterproof bag making storage after use simple. I highly recommend this and the cleaning products.
Nice kit,reasonably priced
Nice kit,reasonably priced, prompt delivery, what more can you ask for👌
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