Much Better Adventures Reviews 1,459

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the holidays, describing them as fantastic and life-changing adventures, often highlighting the positive impact of the people they met on their trips. The staff and guides receive high acclaim for being professional, competent, caring, and fun, making every holiday special and ensuring safety and enjoyment. The booking process is frequently noted as easy and smooth, with excellent communication and quick, helpful responses to inquiries, making customers feel supported and confident in their travel plans. However, some people mentioned issues with customer service, noting that agents were not always available for calls, and the chatbot was unhelpful, leading to delays in getting assistance. There were also concerns about hotel choices, with one customer experiencing an unfortunate incident and wishing for better lodging selections from the company.

What people talk about most

Holidays

Clients share positive opinions on holidays, with many describing their trips as unforgettable and the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Booking process

Consumers find the booking process to be positive, with many describing it as easy, smooth, and frictionless.... See more

Customer service

People report positive experiences with customer service, highlighting the excellent care and helpfulness of... See more

Response time

Users describe positive interactions with response times, highlighting the promptness and thoroughness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic holiday with MBA to Japan. The Itinerary was planned to perfection, once we met our guide we literally did not have to think or plan or worry about the rest of the holiday. The bes... See more

Rated 5 out of 5 stars

Oh my goodness - What a blast! With temperatures dropping to -40c we had a great arctic challenge . The guides Tiina, Joonathan and Luucie were very professional, super competent and great fun .The a... See more

Rated 5 out of 5 stars

We did the west coast of Scotland kayak and wild camping aventure in May. We were pretty lucky wiith the weather not freezing and Even got some sun. The whole tour was really well organised... See more

Rated 5 out of 5 stars

I had the best experience going to Guatemala with this company. It was the adventure of a lifetime for me- from climbing and watching erupting volcano to incredible pristine lake, to incredible energe... See more


Company details

  1. #93 of 207 best companies in Travel agent
  2. #19 of 39 best companies in Tour Agent

Written by the company

We're here to protect our world's wild places, one adventure at a time. When you join a Much Better Adventure, you are supporting a global community of independent, locally owned businesses, and helping protect the planet's most inspiring natural environments, just by being there. We're a passionate global community of like-minded adventurous souls looking to swap the city for the great outdoors and Do Wild Things

Do Wild Things

Written by the company

Join Like-Minded people in Wild Places
We're a passionate global community of like-minded adventurous souls looking to swap the city for the great outdoors.
Happiness Guaranteed
We’re so confident your trip will be the best yet, we guarantee it.
Adventure for Good
When you join a Much Better Adventure, you are supporting a global community of independent, locally owned businesses, and helping protect the planet's most inspiring natural environments, just by being there.

We Guarantee Happiness

We’re so confident you’ll have an amazing time, we’ll put our money on it.

We’re so confident you’ll have an amazing time, we’ll put our money on it.
We and our hosts pride ourselves on the happiness of our customers, and this guarantee is designed to hold us accountable to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing experiene/adventure!!! Just book it!!

Currently in Kathmandu on the last day of my amazing adventure!! I can honestly say, that this has been the best holiday/experience/adventure of my life. We just trekked the Annapurna Base Camp route, and then went on safari in Chitwan. The views were breathtaking at times, and we were also lucky enough to see a Bengal Tiger from a few metres away in the wild! The guides (Kanchan, Bobby and Amit) and support staff from Freedom Adventures in Nepal were next level. They went above and beyond to make sure we all made it. They checked our well being (oxygen saturation etc) every night and morning. There also shared so much knowledge about their beautiful country. Luckily, our group all got on from day one. Keep doing what you are doing Much Better Adventures, and keep using Freedom Adventures as your partners in Nepal. I've already booked Gokyo Lakes and the Everest Circuit with MBA November 2027! Can't wait!!

4 April 2026
Unprompted review
Rated 5 out of 5 stars

A great adventure

My husband and I had such a wonderful adventure up Cotopaxi! The guides were great and knowledgeable. This is the type of trip that is perfect for those who want to be outdoors without having to worry about logistics. The food was delicious and the lodging was always comfortable.
If you are someone who gets cold easily I'd encourage you to bring layer options. Since it is hard to know the conditions on top of Cotopaxi much in advance and your big duffle is transported for you it's worth it to bring a variety of options. Bring a heavier down jacket than you think you might need. The top is chilly especially if you arrive just before sunrise. I would also bring toe warmers if I did it again as I think it would have helped me stay on the summit longer.
Bring shorts and maybe even sandals for your day in Quito as it can get quite warm. And if you are used to hiking in trail runners those are sufficient for all the hikes except the summit (when you need the mountaineering boots).

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Beyond all expectations - the perfect blend of adventure, culture and heart

My Annapurna trip was nothing short of extraordinary.
Our leader, Pujan, was absolutely incredible — his deep knowledge of Nepalese culture and the mountains far surpassed all my expectations. Every day felt richer because of the stories, insights, and care he shared with us.
The entire support team were exceptional. Ananta kept a steady, comfortable pace throughout the trek and looked after me with such attention that I always felt safe and supported. Chiring made sure we were constantly fuelled with drinks and food; she was incredibly attentive, competent, and genuinely delightful to be around.
I was in awe of the strength and stamina of the porters — Raju, Bal, Sujan, Deepak, and Mohan. Carrying our bags up steep inclines and still arrive before us at every teahouse was humbling. Their hard work made the journey possible, and I’m deeply grateful for everything they did.
One of the absolute highlights, beyond the breath taking scenery, was our final night together. The dancing, the music, the shared meal — celebrating with the whole support team and my fellow travellers was truly magical. Sharing their joy, traditions, and energy created a moment I will treasure forever. It left me with a glow of pure happiness that I’ll never forget.
This adventure was mind blowing in every sense, and I am forever grateful to the wonderful people who made it so special.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

2 Incredible experiences booking with…

2 Incredible experiences booking with Much Better Adventures. Booking with them is a joy and the communication is fantastic. You feel completely cared for (for me by no less than three different representatives who kept in contact and answered any questions or concerns that I had - which is amazing). Thanks Mike, Nessie and Matt for being so attentive and providing me with all the requisite information and help I needed.
The trips MBA offer are second to none and I would never hesitate to recommend them to anyone who are looking for amazing, social adventure trips.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Wild Taiwan is perfect for outdoors and adventure lovers!

The 10 day adventure through Wild Taiwan was honestly one of the best things I have ever experienced. From mountains to beaches, canyons to rice fields, if you love the outdoors and you want an adventure this tour has everything. Particular highlights are the river tracing and the unique cultural experiences learning about the Indigenous people in Taiwan. 10/10 would recommend and Yessika is wonderful and very knowledgeable.

5 March 2026
Rated 5 out of 5 stars

Lots of brilliant adventures

Have booked a holiday to Norway which I’m really looking forward to. The customer service agents were really helpful in advising me and answering all my questions. I love the amount of adventurous trips MBA offer.

1 April 2026
Rated 5 out of 5 stars

Finland 2023

My trip to Finland was well curated and thought through, the guides were excellent and gave us a full experience in spite of the fact we were only there a few days. We even managed to see the Northern Lights. Would reccommend.

24 March 2026
Rated 5 out of 5 stars

Great friendly support and response to…

Great friendly support and response to my question and upcoming trip. Now very excited about my adventure weekend away in the High Tatras mountains in October! No 6 trip away with with Much Better Adventures. Thank you.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Much Better Adventures has been great…

Much Better Adventures has been great to work with for booking our Machu Picchu/Choquiquero trek. Rachel and the other staff were very friendly, always prompt on her replies to our emails and always had answers to our questions. Made the booking process very easy.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

Snow and Saunas in Estonia

This was a fabulous trip, it was well planned, Anton and Ray our guides were fun, the transport, food, lodgings and saunas were all great…. BUT the SNOW part of the trip was severely lacking. And that’s what I went for - white, beautiful, snow covered land and snow based activities. Unfortunately, kick-sledding was not much fun as the snow wasn’t really up to the job, snow shoeing was about 5 minutes on snow and the rest of the session was hiking through a very beautiful but boggy forest carrying cumbersome snow shoes and fat biking was hard work on a tarmac path along a main road. 
I did read MBA reviews complaining about low snow levels on this trip, but trusted that my trip was later in the year when there was no chance the snow would have 95% melted. I appreciate that the weather was warmer than everyone expected, but it was most disappointing.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Great website

Great website, easy to find what I was looking for, detailed trip information and easy to book. The hardest part was choosing from all the great adventures on offer.

25 March 2026
Rated 5 out of 5 stars

Great customer service

I was struggling to navigate all the offerings on this site and used what's app to ask for help. I got a quick reply and a bespoke link to a range of holidays for the dates I had available. It was really good , responsive, friendly and ultimately helpful customer service.

15 March 2026
Unprompted review

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