Excellent delivery and explanation For future designs please consider:- 1st. Increasing the volume/decibels of the hooter, ineffective in any town also when ear phones are worn by pede... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everybody from the company that we have spoken to have been very polite, professional and knowledgeable. The demonstrations by Ian were very informative and the delivery of our chosen scooter by... See more
Both Ryan and Andrew were very professional , polite and friendly. Explained everything clearly in a way I could understand. They arrived exactly on time. Couldn’t have been better. No hesitation in r... See more
We received very prompt attention after our initial enquiry. All the people we dealt with, either in person or on the phone, were friendly and helpful and paid attention to details. The two delive... See more
Company details
- #3 of 50 best companies in Medical Equipment Supplier
- #5 of 38 best companies in Disability equipment supplier
- #6 of 77 best companies in Furniture Manufacturer
- #22 of 398 best companies in Home Furniture Shop
- #6 of 73 best companies in Mobility equipment supplier
About Muick Sandy
Written by the company
Forget everything you know about "mobility"
Here at Muick Sandy, we believe in the power of creating a world with fewer obstacles and limits, where people have the freedom to build a better life and pursue their dreams.
Forward Thinking
We are mobility specialists on a mission to deliver the best user experience through innovation, service, and technology. Our customers are at the heart of everything we do, and we don’t settle for anything less than excellence.
At the heart of our operation lies a deep understanding of how essential personal comfort is to independence and wellbeing. We’ve dedicated ourselves to enhancing quality of life with thoughtful, customer-first solutions.
Market-Leading Innovation
Our scooters and chairs are thoughtfully engineered to meet the evolving needs of our customers. Whether it’s effortless movement or premium relaxation at home, our designs put real people first — blending intelligent technology with everyday ease.
We don’t just keep up with innovation — we help drive it forward. Our focus is always on comfort, safety, and dignity, so you can move through life with confidence and style.
Delivery and Installation Included
Every Muick Sandy purchase includes complimentary white-glove delivery. Our experienced team installs everything for you and doesn’t leave until you're completely satisfied.
Unlike others, we never outsource delivery or setup. We handle it all ourselves, ensuring every customer receives the same high level of care, precision, and attention to detail—every time.
See Our Scooters
See Our Chairs
Contact info
Suite 5 Corum, 2 Corum Office Park, Crown Way, Warmley, Bristol , BS30 8FJ, Bristol, United Kingdom
- 0800 043 2323
- customer.service@muicksandy.co.uk
- muicksandy.co.uk
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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amazing service
Fantastic delivery today from Ryan and Paul.
informed at 8:30am, here on the dot at 9:30am, great demo and helpful - a job well done!
Thank you - very happy with my whole experience
24 June 2026
Excellent delivery, full marks.
The delivery was on the dot of the arranged time. Toby, the delivery man, carried the mobility scooter into the house and gave a perfect presentation of to use the scooter, including folding and battery charging.Toby had to arrange for a technician to visit to correct a control item that had been requested when purchasing the scooter.
24 June 2026
Great two people came sorry can’t…
Great two people came sorry can’t remember names I think one was Joe ? But they were both very informative and demonstrated Scooter very well it is the hottest day of the year today as well …. Thank you so much ..
24 June 2026
Harrison
Jack and Aaron did amazing demo. Happy with the chairs we have. They are perfect for my circulation in my legs. Very happy with the experience.
24 June 2026
AttenVert helpfulded on time and were very helpful…
Attended on time and were very helpful in ensuring we understood the product.
23 June 2026
good company
nice salesman did not rush me phone call next day to see went well Jack and Arran who delivered my scooter let me know when coming when though every thing but did not rush me two nice men thank you .
23 June 2026
Mobility scooter
Right from the beginning of purchasing a mobility scooter we were so pleased we chose muick Sandy the scooter is brilliant and easy to manoeuvre.they are not the cheapest but you get first class service especially Lewis and.Alan Turnbull who delivered the scooter and setting up everything for 2 elderly people
Thanks to everyone
12 June 2026
Unprompted review
Alan arrived nice and early and fully…
Alan arrived nice and early and fully explained how to use the scooter. He was very knowledgeable and answered all our questions.
22 June 2026
Great scooter
Great scooter. Delivered on time, Jack and Aaron answered all our questions, went through how to fold it ect, very nice, friendly and helpful. Good company, genuinely interested in their clients. Would recommend.
23 June 2026
Every one was extremely helpful
Every one was extremely helpful . The office .The gentleman who gave the demonstration and the gentleman who delivered the scooter.Thank you all 👍
23 June 2026
Bruce and Scott are two people I dealt…
Bruce and Scott are two people I dealt with they care about what they do and nothing is too much trouble hang on to these two people they are an asset to the company
23 June 2026
First class customer service in all respects
After going on line to check on all suppliers of Carbon Fibre mobility scooters and after a first class demonstration by Paul of MuickSandy, I purchased the F1 scooter. After what I thought would be a short term medical problem turned into a long term problem, I
needed to cancel the order. I was fortunate enough to
speak to Megan Lyle a Customer Relations Executive
who after I explained my situation with care and understanding agreed to cancel the order and arrange
an immediate refund, which she did. This lady is a credit to MuickSandy. If you are in the market for a Mobility
Scooter I would highly recommend this company.
1 June 2026
Unprompted review
Happy with the delivery of my new f1…
Happy with the delivery of my new f1 scooter today Jack and Aaron did a good demo happy with the service thank you.
23 June 2026
Unprompted review
Fixed for me man was friendly and I was…
Fixed for me man was friendly and I was just unlucky with my motor not working wouldn't stop me buying from these guys
23 June 2026
Unprompted review
I have been most impressed by the Customer Service
I have been most impressed by the rapidity of the Muick Sandy Customer Service. Any email I sent was answered immediately. The delivery of my R1 scooter was on time and the guy who delivered it was OK and gave me a test drive. He was, however, in a hurry with a long drive ahead of him so tended to do things himself rather than showing me how to do them and letting me do them myself. I am 88 so I did not remember all he said and needed to do everything myself for it to sink in.
18 June 2026
Scooter delivery
Very happy with the service and the product I have got jack and Aaron very friendly good demo the f1 carbon scooter is great is to use easy to fold and lightweight to lift thank you
22 June 2026
Unprompted review
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