How many stars? All of 'em! I love my versatile snare link/white pearl necklace. It's stunning as-is (drops to the collar bone); but I like to shorten it to near-choker-length to wear with my everyday... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered the Big 5 bracelet and just received it. It is just perfect!! It was beautifully wrapped with a thoughtful note tucked inside. I think this jewelry is a good way to bring attention to the hu... See more
Company replied
Kate and her team at Mulberry Mongoose go the extra mile for their customers. Their passion for conservation spills over into high customer care. The handmade pieces are always fantastic and well made... See more
Company replied
The delivery to Europe was fast and the necklace and earrings were perfectly packaged, ensuring that the item arrived in excellent condition. I also want to mention the friendly customer service. I... See more
Company replied
Company details
Written by the company
Mulberry Mongoose is based in the African Bush, Zambia. Their rural African team hand craft award winning jewelry from reclaimed poachers' snare wire using locally sourced beads and semi precious stones. With each sale they donate to conservation and have raised over $130,000. Their sustainable accessories have been featured in National Geographic and Marie Claire magazine and seen in British Vogue. Famous for crafting Beauty from Brutality their ethical jewellery for conservation is stocked globally. They ship world wide using DHL.
Contact info
Mfuwe, Eastern Province, PO BOX 100, South Luangwa Valley, Zambia
- +26 (0)777415520
- info@mulberrymongoose.com
- mulberrymongoose.com
5.0
Excellent
284 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful bracelets for both him and…
Beautiful bracelets for both him and her, and delighted to know that buying these supports local communities and also prevent poaching.
Excellent quality and very nice package too.
23 July 2025
Reply from Mulberry Mongoose
Hi Jukka, thank you so much for your wonderful review. We loved creating this order for you and so appreciate your belief in our work. Thank you, Clera
Good quality product and quick delivery…
Good quality product and quick delivery considering the distance it had to travel.
Beautifully packaged, great communication and lovely hand written note from the craft person who made the product.
Highly recommend this company and the work they do.
11 August 2025
Reply from Mulberry Mongoose
Hello Michael,Thank you for your lovely review. We loved creating this order for you and so appreciate your belief in our work. Thank you, Clera
Excellent ServiceExcellent Service – Fast Delivery & Outstanding Customer Support!
The delivery to Europe was fast and the necklace and earrings were perfectly packaged, ensuring that the item arrived in excellent condition.
I also want to mention the friendly customer service. I reached out with a question via email and received a quick and professional response.
What really made this order special was the greeting card included in the package – handwritten by Clera, the young woman who made the jewellery. What a thoughtful and personal touch! Thank you Mulberry Mongoose Team!
20 June 2025
Reply from Mulberry Mongoose
Hi Martina, What a lovely review, thank you so much. We loved creating this order for you and so appreciate your belief in our work. Thank you! xKate
The jewellery is iconic Africa
The jewellery is iconic Africa. The hand written note is a set apart. The acknowledgment of a repeat customer is gold!
4 June 2025
Reply from Mulberry Mongoose
Hi Mel, what a lovely email. Thank you for making our day! We absolutely loving sending our story of beauty from brutality to you and massively appreciate your support. Take care, Kate x
Lovely jewellery and friendly efficient…
Lovely jewellery and friendly efficient service. Great follow up when I had a question. Highly recommended
19 May 2025
Reply from Mulberry Mongoose
Hi Elizabeth, thank you for taking the time to write such a wonderful reference. We are so happy that you enjoy our story and will wear Mulberry Mongoose, it means such a lot to us! Take care, Kate x
Reply from Mulberry Mongoose
Thank you very much for your lovely feedback, it's so appreciated. Take care, Kate
Great Company!
I love my bracelet. It is beautifully crafted and the staff were wonderful to deal with. Their efforts to help conservation are inspiring.
14 April 2025
Reply from Mulberry Mongoose
Wow Karen, its so good you love your bracelet. Thank you so much for your lovely message and for believing in what we do. the whole team enjoyed your message. i hope we connect again, Clera
I love the conservation efforts of this…
I love the conservation efforts of this company, their native employees, and its location in Africa. Their works of art, resourced from recycled materials, displays incredible beauty from what was intended to bring harm. These employees are a shining example to the rest of the world, bringing life and hope in the midst of tragedy.
21 March 2025
Reply from Mulberry Mongoose
Hi Sue, My goodness what a beautiful message. We cannot thank you enough for believing in our work and for enjoying what we do. It means a huge amount to the team and me. Thank you for taking the time to give this feedback and for wearing and sharing our story of Beauty from Brutality. Take care and I hope to connect again soon. Kate
Great jewelry great company
Communication was great, items were great, packaging was awesome and added and extra special touch
5 January 2025
Reply from Mulberry Mongoose
Hi Jenn, thank you for this wonderful review. It means so much that you took the time to endorse what we do and we loved creating this for you. Take care, Kate and the Mulberry Mongoose team. x
Efficient
Efficient, reliable and beautifully made jewellery. Great to get a personal message from Naomi who made the earrings. Thank you to Kate and her team!
3 January 2025
Reply from Mulberry Mongoose
Happy New Year Heath! and thank you so much for your amazing review. We loved creating your order and it makes us proud knowing your order was on time and that you love it. Have a lovely weekend ahead, Clera and the MM Team
Highly recommend Mulberry Mongoose
This is the second time I have ordered from Mulberry Mongoose. In the US, it is a little difficult to pay by credit card but Kate quickly and easily made the transaction work by PayPal.
I have visited Africa and am greatly moved by what Kate and her team do to transform snare wire into beautiful, unique jewelry.
I am very happy to support Mulberry Mongoose and to spread the word of the amazing work they are doing.
3 December 2024
Reply from Mulberry Mongoose
Hi Prue, thank you for this amazing feedback. We absolutely love creating your orders and are thrilled you connect so strongly with our work. A heartfelt thank you from the team and me for your amazing support which enables us to do what we do. xKate
Beautiful jewellery and what a…
Beautiful jewellery and what a fantastic company mission.
Thoroughly enjoyed purchasing experience!
3 December 2024
Reply from Mulberry Mongoose
Hi Chris, Thank you so much for this wonderful review. We are over the moon and love that you enjoy our story of Beauty from Brutality. So excited and grateful to stay connected. Take care, Kate
Beautiful custom jewelry and great…
Beautiful custom jewelry and great customer service. They even made a video to go along with the present!
20 November 2024
Reply from Mulberry Mongoose
Hi Faith, So lovely to hear from you and Happy New Year! We loved creating the thoughtful gift for you and are so proud you gifted Mulberry Mongoose to your friend who does so much for the planet. Thank you for your kind review it means a huge amount. Take care,
Kate x
Always a great buying experience
Always a great buying experience. Personal touches, excellent service and quick dispatch.
30 November 2024
Reply from Mulberry Mongoose
Hi Cathie, Happy New Year firstly!! Thank you for your amazing belief and support we love connecting with you and can't wait for your return to the South Luangwa. We are so happy you loved your order and grateful for your kind review. It means a huge amount, thank you! Take care and can't wait to speak again soon. Kate x
Returning customer.
I’m a returning customer so hope that says a lot. Wonderful products and a very efficient company to deal with.
23 November 2024
Reply from Mulberry Mongoose
Hi Ashley, Wishing you a very Happy New Year. A massive thank you for continuing to believe in, and support, our story of Beauty from Brutality. Thank you for this wonderful review too it means such a lot to us. Take care and I hope to connect again soon. Kate x
As always Kate and the Team deliver…
As always Kate and the Team deliver impeccable service - many a company could learn a thing or two from these wonderful people. Given the remoteness of Mfuwe, it is a credit to the Team on how quickly they deliver into New Zealand.
20 November 2024
Reply from Mulberry Mongoose
Thank you Lyn. We so appreciate your lovely review and how you stay connected with our story. It means such a lot to create your orders and we are super excited that you will come and see us in 2026!! Have a wonderful festive season. Kate and the MM team xxx
Reply from Mulberry Mongoose
Thank you so much Chris for writing a review, it means a lot to us and we are very happy you are happy!!! Take care and have a wonderful festive season. Kate and the MM team
Excellent customer service
Excellent customer service, great quality and fast delivery
29 October 2024
Reply from Mulberry Mongoose
Thank you so much, we absolutely loved creating this for you. Take care and keep in touch. Kate and the Mulberry Mongoose team x
Reply from Mulberry Mongoose
This is so awesome, we can't thank you enough for the amazing feedback. Take care and stay in touch! Kate and the MM team.
Reply from Mulberry Mongoose
Hi Anthony, what a wonderful message, thank you so so much, it means so much to us. Take care, Kate and the Mulberry Mongoose team x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.