mullacoonline.com Reviews 753

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive promptly and are well-packaged, often with ice packs to maintain freshness for perishable items. People also appreciate the high quality of the products and the ease of the online ordering process. Many consumers highlight the excellent customer service and the thoughtful inclusion of surprise gifts with their deliveries. However, some customers also noted issues with delivery, including parcels being left in inconvenient locations. A few people experienced problems with product quality, such as stale items or defrosted frozen goods upon arrival. Additionally, some reviewers mentioned a lack of communication regarding order status and tracking information, and a few reported not receiving their orders at all.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service. Many praise the speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high-quality... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of online... See more

Service

Users describe positive interactions with service. Customers consistently praise the superb service, often... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an 86 yr old, during war sugar was unavailable so Treacle was used to sweeten biscuits, I take them to Age Concern Chelmsford for other elderly people to enjoy it reminds us of long ago. So glad... See more

Rated 5 out of 5 stars

The online computer accepted and processed our order as it should have. The humans found the items, wrapped and addressed them diligently, as is their job. The delivery company arrived when it sa... See more

Rated 5 out of 5 stars

Good product, well packed and delivered in good time and my son very much appreciated the bonus Twix . He recommended I continue to purchase as Mullaco is his favourite supplier. I will buy again and... See more

Rated 5 out of 5 stars

Clear website, simple payment pages, timely delivery and information available always. Not to mention your gift with delivery, generating a great deal of excitement and guessing which item will be se... See more


Company details

  1. #22 of 30 best companies in Grocery Store

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

753 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Efficiency

Clear website, simple payment pages, timely delivery and information available always. Not to mention your gift with delivery, generating a great deal of excitement and guessing which item will be sent. We are pensioners and don't get out too much, so we look forward to your delivery.

28 December 2025
Rated 5 out of 5 stars

Perfect Thanks

Always superb on delivery , perfect condition , order s despatched super fast , EXCELLENT SERVICE AND VALUE thank you all Happy New Year

27 December 2025
Rated 5 out of 5 stars

Reliable at good prices

Good product, well packed and delivered in good time and my son very much appreciated the bonus Twix . He recommended I continue to purchase as Mullaco is his favourite supplier. I will buy again and look to source other products as well.

24 November 2025
Rated 4 out of 5 stars

The packing is top class

The packing is top class. Frozen food is especially very nicely packed and stays frozen.

The items were good. Arvi was very good.

Some of the goods could be described better on the website.

Only the Alamgeer makhana is very poor quality. Most of it is tiny and unopened nuts.

25 November 2025
Rated 5 out of 5 stars

Good Experience purchasing online

Purchased some polony online and delivered perfectly.
Good communication from the courier and goods arrived packaged nicely with an ice pack and neatly in a box.

25 October 2025
Rated 2 out of 5 stars

got my parcel pretty quickly but with…

got my parcel pretty quickly but with almost half of it on back order and 1 item missing, have emailed there customer services but nothing back. would be nice to stick a note in with the order explianing what happens with items that are on back order or missing??? will they be sent later?? will i get my money back??

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Did not deliver

Ordered pickled items on 19-September, sent an email on 28-September. It is now 01-October and I have not heard anything nor received my parcel. Note that the shipping cost was £5.99

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and timely.

The online computer accepted and processed our order as it should have.
The humans found the items, wrapped and addressed them diligently, as is their job.
The delivery company arrived when it said it would.
An outstandingly normal transaction.

25 August 2025

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