Multplx Reviews 203

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great product for keeping small electronic items safe at your side from opportunist thief or for baggage to be kept together safely while waiting on transport at train station or aeroport. Did have... See more

Rated 5 out of 5 stars

So, I ordered a laptop lock, and actually forgot about the delivery. I had a call from Sham, explaining they'd tracked it and it showed as not delivered. He then sent a replacement out via a diff... See more

Company replied

Rated 5 out of 5 stars

The universal laptop security system is a fabulous device that now secures our Sony Vaio laptop to our main reception desk. Very easy to fit, and makes the laptop secure during working hours, equally... See more

Company replied

Rated 4 out of 5 stars

Shipping internationally from England, our package arrived quickly (a week or less). The Anchor is a simple device that does what it says. I took off 1 star because I think a Phillips head screw and... See more

Company replied

Company details

  1. Security system supplier

Written by the company

We design and create innovative physical security solutions for your devices to keep them safe and where they belong. Multplx manufactures and supplies laptop theft prevention locks and adapter. Anchor - Adapter for laptop lock cable, clicks and locks into the headphone jack creating a lock slot for a user to secure their laptop with our laptop combi lock cable or any existing T-Bar Kensington lock cable, designed to secure laptops without a Kensington lock slot, MacBooks, MacBook Pros, Microsoft Surfaces, Lenovo and HP.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very secure lock

Very secure lock; highly recommended! Terrific customer service too - responsive and very helpful!

11 May 2021
Unprompted review
Multplx logo

Reply from Multplx

Hi Juli, thanks and glad you like our Laptop Lock. We're pleased that we were able to help and answer all your questions!

Rated 5 out of 5 stars

Brilliant adapter that is easily…

Brilliant adapter that is easily attached to the headphone socket on your laptop (using the screwdriver provided). Allows secure attachment of the Kensington locking system which I have in bolted to my desk.

1 May 2021
Unprompted review
Multplx logo

Reply from Multplx

Hi Johnny, thanks for leaving a great review for the Anchor Adapter. We appreciate it!

Rated 5 out of 5 stars

Needed to secure ultrabooks.

We were in need of a security cable to tether some ultrabook laptops to a specific location for a demonstration. As most if not all ultrabooks no longer have a Kensington lock slot on them this made things difficult. However I found the J-Plug from an internet search which allows a device to be secured via the audio jack. I had 4 different types of laptop to secure and thie worked very well.

The company are brilliant to deal with and very communicative. Would certainly order from them again in the future.

30 April 2021
Unprompted review
Multplx logo

Reply from Multplx

Thanks Peter! Great to hear that positive feedback on the J-Plug lock :-)

Rated 5 out of 5 stars

Easy, safe and minimalistic

The anchor laptop lock adapter and combi lock was easy to set up, taking about 5 mins in total, with clear instructions on the packaging without any unnecessary paper instructions. At my NHS Trust hot-desking is used widely in our offices especially for large teams like my own with staff attending on different days. The lock enables me to leave my laptop secured at the desk whilst I see patients, or take a 5-minute coffee break, without worrying and improves my work efficiency and productivity throughout the day. It has become a simple essential to my workplace.

11 March 2021
Unprompted review
Multplx logo

Reply from Multplx

Hi Neha, thank you for the great review. We are so happy that the Anchor is helping to secure your laptop at work!

Rated 5 out of 5 stars

I had an issue with the lock purchased

I had an issue with the lock purchased, contacted them and had an immediate response on the phone. Issue was resolved and new lock in the post next day. Excellent customer service and really good quality products

20 February 2021
Unprompted review
Multplx logo

Reply from Multplx

Thanks for the review!

Rated 5 out of 5 stars

Great Security Lock Adapter

I was looking for security lock adapter for my Lenovo Ideapad 3. It does not have a lock slot. This seemed the least intrusive. I ordered the an Anchor and it arrived in 7 days with no problems. The Anchor fits tight and works with my Kensington cable lock. Great product and good customer service.

4 February 2021
Multplx logo

Reply from Multplx

Hey Dean, thanks for the great review of the Anchor!
Appreciate it,
Team Multplx

Rated 5 out of 5 stars

Perfect product, exceptional customer service!

I'd give 6 stars if it were possible!
Multplx's customer service is honestly the best I've experienced in years. I sent in a query on Christmas day expecting no reply but instead got a prompt and very helpful answer to my question! After I had purchased the security anchor for international delivery, it was quickly dispatched. Due to covid, the regular shipping process got stuck. I emailed the sales department and within an hour got a response from a human that they were looking into it. Within a day they had shipped another anchor at no additional cost with priority international shipping.
The security anchor itself installs easily and works perfectly. It looks and feels well-engineered and is compact. This is the perfect solution for laptops that lack a Kensington lock port.
Massive thank you to Multplx for the quality of the product and the excellent customer service!

3 February 2021
Multplx logo

Reply from Multplx

Hi Jon, we really appreciate the fantastic review! Glad you're enjoying the Anchor adapter. Thanks again for visiting our store!
Team Multplx

Rated 5 out of 5 stars

What a vendor is *really* worth

What a vendor is *really* worth, comes to the surface only when you need something extra or when there is a problem.
While I wanted to add something shortly after placing my initial order, an online chat session was enough to merge orders, avoiding double shipping costs. Excellent.

I also faced some import-issues (UK to EU).
Annoying, but Sham from Multplx was on it from the first moment, spamming Fedex and keeping me up2date every few hours.
Great service (even beyond) for what basically was a small order. They are on top of my suppliers list now :)
And oh yes, they have great products too :-)

22 January 2021
Unprompted review
Multplx logo

Reply from Multplx

Hi Walter, thank you very much for this fantastic review! We take pride in giving all our customers (no matter what size) the best possible customer service, so we're glad to hear that you had a great experience. We hope to see you back again. Appreciate it. :-)

Rated 5 out of 5 stars

Great product

Great product. Easy to fit and use.

18 January 2021
Multplx logo

Reply from Multplx

Thanks for your 5* review Matt!

Rated 5 out of 5 stars

Recently Purchased the Anchor

Recently Purchased the Anchor. Like many newer laptops it doesn't have a Kensington port. The Anchor is great, many might say £25 is a bit much for a piece of metal but when considering what its protecting its great. Definitely consider this product regardless of the price.

9 January 2021
Unprompted review
Multplx logo

Reply from Multplx

Thank you for your 5* review for the Anchor! It's hard to put a value on your laptop and data, but we agree it's worth protecting. Thanks again for your purchase.

Rated 5 out of 5 stars

Elegant & effective solution with great sales support

I purchased a Multplx J-Plug Anchor & Kensington lock package to secure my HP laptop. I've been using it for six months and am very pleased with it. I highly recommend the product.

The anchor adapter is a unique and elegant solution and has worked very well. Its slim profile fits within the footprint of my laptop and secures it without getting in the way. I was very pleased to find a removable solution to lock my laptop without attaching anything to it permanently.

I was also impressed with Multplx's sales support. Their team contacted me via phone/email both before and after my purchase to ensure I was happy with the product. Shipping to the United States was quick and reasonable, and I appreciated being able to get a single unit for my personal use (as many alternative products are only sold in bulk quantities for use in retail settings).

7 January 2021
Unprompted review
Multplx logo

Reply from Multplx

Hi Gabriel, thank you for your fantastic review!

Rated 5 out of 5 stars

A phenomenal and ingeniously simple…

A phenomenal and ingeniously simple solution to a continued issue with laptop manufactures. Laptops are a huge long term investment and central to everyday life as a utility and storage of financial and personal information. Yet we are given no opportunity to safeguard this investment from theft.

Thankfully Multplx created this little device that is more than affordable with excellent quality!!!

I highly recommend anyone who has a slim modern laptop that is unable to physically lock it down, to get this before they think of spending time at the local coffee shop or pub. You'll wish you had when you come back to your seat and find your investment and data gone.

31 December 2020
Multplx logo

Reply from Multplx

Hi John, thanks so much for this wonderful review! We're glad that the Anchor has provided a great solution for you.

Rated 5 out of 5 stars

The Anchor product for surface laptops…

The Anchor product for surface laptops is great, really good solution for a gap in Microsoft design. Great customer service too.

29 December 2020
Unprompted review
Multplx logo

Reply from Multplx

Hi Robert, thanks for your review and we're pleased that the Anchor solves your security requirements. Cheers!

Rated 5 out of 5 stars

Reliable, sleek and consistent

My company has been using MulTplx products (specifically Loop 2) for a few years now with great success. These products are super sleek as well as reliable and consistent, being tested relentless day-by-day! The service has always been exceptional, they are always very accommodating with changing delivery dates and keeping on top of stock availability. Here's to many more years of happy custom!

22 December 2020
Unprompted review
Multplx logo

Reply from Multplx

Hi Liam, thanks for choosing Multplx and for this great review! We look forward to working you again soon. Cheers!

Rated 5 out of 5 stars

Excellent quality, service, communication and delivery

When I think of Multiplx I get the words quality, service, good communication and fast delivery.
All the product from Multiplx are very stylish an secure. If you need security and look at the same time, Mulipx is the answer.
Many thanks to Shamim for top of the line service from A-Z,

15 December 2020
Unprompted review
Multplx logo

Reply from Multplx

Hi Eyþór, that's fantastic to receive your positive feedback on our products and service. Security can certainly be stylish! Thanks again.

Rated 5 out of 5 stars

I never leave home without it.

I spend a lot of time in cafes and shared working spaces. One of my everyday annoyances is that  every time I need to leave the table for any duration, even if it's just to fill my water bottle, I have to pack my laptop and take it with me. I'm way too paranoid to leave it unattended. In the past I've used a kensington lock on my old laptop, but I couldn't figure out a way to connect it to my new surface book. At the time of buying the laptop I didn't think too much about this, but it doesn't seem like any laptops work with the kensington lock anymore. Anyway I saw a post from these guys on instagram promoting their kensington lock adapter, I decided to get myself one during the sale. I wish I found this sooner! I just plug the adapter into the headphone socket, lock it in place with the provided tool, then attach the kensington lock to the adapter. Now I can feel at ease knowing my laptop is secured! It's all metal and the finish looks amazing. It's really small, I can just leave it on the laptop all the time and best of all, it fits in my laptop bag without a problem. I would definitely recommend this product.

24 November 2020
Unprompted review
Multplx logo

Reply from Multplx

Hi Josh, thanks for your review and great to hear how you're using the Anchor Adapter with your laptop. We've spent a lot of time designing the product for people just like you so really stoked to receive the positive feedback. Thanks again.

Rated 5 out of 5 stars

Great product and service!

I got an anchor lock adapter and it’s brilliant. I can now secure my MacBook to my desk which was impossible before! The customer support over chat was brilliant and helped me make my mind up on my purchase, the adapter then arrived super speedy and I fitted it in seconds

24 November 2020
Unprompted review
Multplx logo

Reply from Multplx

Thanks Haz! We're really pleased to hear that you like your Anchor Adapter. Thanks for choosing Multplx :-)

Show reviews in all languages. (203 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look