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Murf.ai Reviews 

186
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for being exceptionally intuitive, highly convenient, and ideal for quickly generating professional-sounding audio and presentations. Many people highlight that the interface is clean, efficient, and makes completing school projects and course materials much simpler. Users also emphasize that the voices sound remarkably realistic and natural during everyday playback. Furthermore, consumers appreciate the wide variety of available options and controls, noting that editing scripts, adjusting emphasis, and exporting audio is completely effortless. Overall, individuals note that the software saves a tremendous amount of time, delivering a smooth and satisfying user journey.

What people talk about most

User experience

Clients share positive opinions on user experience, describing the platform as very easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is a lot of sound variety even though Japanese sentences. And I can select appropriate one which meet my movie image. At the same time pronunciation is also quite smooth. I'm so satisfied

Rated 5 out of 5 stars

It directly is paired with canva and I have already been using canva now for two years and enjoy it. This makes doing my projects for class so much easier.

Rated 5 out of 5 stars

Well I've used it before - 2 years ago, but today I planted a powerpoint video into murf, chose some music and threw in some text with a female UK voiceover. We liked Ruby. This is great fun to us... See more

Rated 5 out of 5 stars

I’ve recently started using Murf for AI voiceovers and found it very easy to get professional-sounding audio quickly. The voice quality is natural, the interface is straightforward, and it’s been... See more


Company details

  1. Software company

Written by the company

Murf is a AI based online voice over tool. It currently supports over 10 languages and 60+ voices with a free plan of 15 minutes of voice over. It is a complete video editor making it super simple to perfectly time your voice overs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

186 reviews

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4.6

All reviews

(186)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Don't knock it until you try it!

We absolutely love Murf.ai. This program allows our small business to sound professional with our phone prompts, and is so easy to use. They have a lot of different options for voices, and can download in multiple formats! This was one of the best business purchases we could have made.

15 March 2025
Rated 5 out of 5 stars

Fully loaded!

Murf is a comprehensive tool that is developed in a way that suggests that it is intimately familiar with the needs of Instructional Designers (or any content creator for that matter).

13 March 2025
Rated 1 out of 5 stars

I signed up on the business lite plan…

I signed up on the business lite plan which is not a cheap decision. I own a training organisation that specialises in health. The first 4 learner resources we converted converted without an issue but than we started getting errors. We now could not convert more than 15,000. We now could not convert out text because it had the word 'drug' in it or the names of body parts or it would not convert text, without any reason why. I then connected Murf and, in summary, was told too bad. Murfs response was to change our content. So now we had to change the real name of body parts, or health terminology to suit Murf, what a joke. Even worse, I paid for 50 projects and although I have only been able to successfully convert 8 projects, my licence says I have converted 23 projects because this system counts the failed attempts as a download. Do not use this software and do not believe the 5 star reviews, particularly if you are trying to use this software to convert learning material for people with learning difficulties, MURF does not care.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Extremely underrated, AMAZING customer service

I signed up for the Creator + plan to create an audiobook. I was going to go with ElevenLabs, but backed out when I realized they require a credit card (debit not accepted). Since ElevenLabs has rave reviews and Murf's reviews are mixed (and actually kind of bad on this platform) I was worried I'd be disappointed. I was not! My audiobook turned out great, and their customer service was SO amazing! I ran out of my monthly time with 5 and a half pages of my novel left to complete. They generously credited me more than enough time to go ahead and get my project finished without having to wait for a new billing cycle to roll around, which is why I felt compelled to leave this review. I'm definitely a happy customer.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Hard to cancel service

I have cancelled their service a couple of months back. I thought I was successful however I got charged today for a service I haven't used for months and largely forgotten about. Completely ridiculous

Also, I would like to point out their UI and instructions that show you how to cancel their service is not clear at all and complicated. I would never recommend this product for anybody.

28 April 2024
Unprompted review
Rated 1 out of 5 stars

Dumb policies

Site works but I don't like their policies. They charge you monthly and give you 2 hours to use, I paused my subscription as I don't need to keep racking up hours but they freeze your account and don't let you use your banked hours. Driving away customers like me with that approach, they want your money more than your business. Too many other options out there for dumb policies like this.

22 April 2024
Unprompted review
Rated 1 out of 5 stars

Do not trust this company

Do not trust this company with your bank/card details. I signed up with one card, and when I got it cancelled they were somehow still able to charge my account?

I have transactions that I am now disputing as I was not aware that I was still being charged for this service; due to having cancelled my card.

Also I noticed that if a charge does not go through, the company will continue to charge your account daily until its successful. This seems predatory towards people who aren't aware that they are still being charged for their service.

As most sub services automatically cancel if a charge does not go through.

27 February 2024
Unprompted review
Rated 2 out of 5 stars

The product looks good but the initial experience irritated me

The product looks good and I may very well have given it a 5 stars, but it is a scam the way they lure you waste loads of time playing with it as the site ALLEGES there is a free version ... but NO, you have to join a plan to convert what you create to an mp3. Of course you need to dig into the help desk to be told that - not where you actually sign up for the trial! They need a new marketing decision-maker because this is a really poor introduction to your customer experience.

30 January 2024
Unprompted review
Rated 1 out of 5 stars

Funny how most of these TTS apps seem…

Funny how most of these TTS apps seem to resort to dirty tricks to trap you into a $$$ subscription and then cheat on billing. I tried the demo but found it was trying to control me. I managed to make a 10s clip of audio from pasted text but then could not see a way to export an audio file. Also no way to contact them v suspicious, no help tab. Yet another promising app ruined by aggressive marketing (did they all go to the same sheister school?)

12 January 2024
Unprompted review
Rated 1 out of 5 stars

This app is terrible

This app is terrible! I tried to use the Voice Changer and it just changed my voice to sound like a robot. It doesn't sound realistic AT ALL! It took me all of about 10 minutes to figure out this is NOT the app I thought it was.

24 December 2023
Unprompted review

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