Murphy Home Reviews 

36,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,837)

5,530 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was so happy with the delivery team…

I was so happy with the delivery team that delivered my couch today .. they arrived exactly on time and were so efficient setting up the couch and removing the old couch. Highly recommended !

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Paul and Bernard delivered my sofa and…

Paul and Bernard delivered my sofa and was so quick getting it up to my apartment and setting it up they did a great job would highly recommend very kind and helpful

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Corner Couch

Bought a corner couch unit, which had to be ordered from manufacturer.
Sales lady (Eva) was very attentive to us when we ordered, and was knowledgeable on the size, care if material and also delivery options.
Couch was ready for delivery in the date range Eva advised.
Delivery guys (Paul and Bernard), came this morning as agreed. They were very prompt, took away the old couch and setup the new.
In and out very quickly, courteous and friendly.

All in all, a great experience.

And the couch is very nice too :-)

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

The best in customer care

Could not be happier with my experiences with Murphy Home, all aspects have been a learning experience on how customers should be treated. From the sales to the support and especially the delivery guys (Paul and Bernard) everything has been easy. We had one issue with a chair and the ease it was corrected would leave me without a doubt able to fully recommend. Thank You

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Quick and efficient delivery by Paul…

Quick and efficient delivery by Paul and Bernard. No fuss. In and out in no time.

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Excellent customer service with Murphy…

Excellent customer service with Murphy Home. Sales team and customer service fantastic. Paul and Bernard delivered 2 sofas and installed them with ease. Both men were very professional and extremely helpful.

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Norman called the day before giving a…

Norman called the day before giving a two hour window, phoned again on the day to say he was on his way. Norman was extremely professional, efficient and did an excellent job on my sofa.

Highly recommend Norman and Murphy Home Furniture, top class.

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Service Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

got a call telling when furniture would…

got a call telling when furniture would arrive. no prob all on time
staff on truck very helpfull great service
Pat

21 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Ordered a sizeable amount of furniture…

Ordered a sizeable amount of furniture from Murphy Furniture Airside. We got a date & time for delivery. The Murphy Delivery Team - Martin, Cezary & Rory arrived on time, expertly speedily delivered & assembled the furniture. Couldn't praise them highly enough & have to give them a five

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Excellent service

Excellent service, Shane and Shane, soo helpful and pleasure to deal with 😊
Thank you lads

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Great delivery experience with Shane and Shane.

Great delivery experience with Shane and Shane today. They were friendly, on time, and delivered everything as ordered. Thanks!

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

The lads were punctual and polite…

Sean and Alan from the delivery team were punctual and polite throughout. Great service

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Great delivery service by John and Shane

Great delivery service by John and Shane

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Delivery's Arrived on time

Delivery's Arrived on time . Two lads John and Shane very helpful and obliging . Thank you

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Delivery by Paul & Bernard from Murphy Home

Paul and Bernard made a delivery from Murphy Home to us this morning. The delivery was exactly on time and done in a friendly and efficient manner. Communication to us about the delivery via text and a phone call was 100%. An excellent experience.

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Excellent Service

Excellent team. Great communication,Punctual and efficient. Highly recommend this company for great delivery service.

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Stress free exchange

I recently purchased 4 stools from Murphy home. After delivery I realised that one of the stools was faulty. I emailed the company and received an email back to say that they could change it and that the delivery team would be in contact. I received confirmation of the day and time of the exchange from John and Shane the delivery team. They dropped in the new stool. I explained the issue with the one I had. He could see that the fittings were loose said it was no problem to change it. The whole process was very straightforward and stress free. I would highly recommend ordering from this company and will be purchasing again.

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are pleased with the service you received. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Fantastic service from Shane and…

Fantastic service from Shane and Shane!My bed was delivered today by Shane and Shane, and I couldn't be happier with the service. They arrived right on time, were incredibly polite, and handled everything with great care. It made the whole process completely stress-free. Highly recommend this team!

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Paul and bernard where amazing

Paul and bernard where amazing . Brilliant communication on the day of delivery. Very quick essembly of my superking bed .
5 star service and great quakity bed

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

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