Murphy Home Reviews 

36,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,837)

5,530 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and friendly

Cezary, Rory and Martin were very efficient! Set up the furniture for me and were friendly.

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Service!

The lads, Shane and Shane were incredibly professional. They delivered everything in perfect condition and brought the items in for us as well. Michael Murphy’s once again shows their expertise to provide the most consistent and comfortable service.

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Shauna was very helpful

Shauna was very helpful in organising a delivery date that suited me perfectly. Excellent customer service.

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Delivery

Delivery arrived before delivery time, excellent service, thank you.

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Online Order was very easy and hassle free

Iris was very helpful and friendly when I placed an order online. Provided prompt updates and help with organising a suitable delivery date.Very happy that she also took some photos of the furniture as it appeared in store as I was unable to travel to the store. This reduced the uncertainty of going by the website photos only.

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Online Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Norman did a fantastic job very tidy…

Norman did a fantastic job very tidy and helpful

20 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Service Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

I had Norman out with me to fix a bed…

I had Norman out with me to fix a bed. Absolutely brilliant service very efficient and friendly.

14 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Service Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Amazing service

Very efficient and friendly service

18 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are pleased with the service you received. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Efficient friendly service

Efficient friendly service, delivery on time, unpacked assembled and packing removed

17 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Louise was fantastic in helping me pick…

Louise was fantastic in helping me pick out the right furniture and getting everything ordered very quickly.

17 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing

Rated 3 out of 5 stars

Nice friendly delivery guys.

Nice friendly delivery guys.

23 June 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are pleased with the service you received. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Paul and Bernard were Very efficient…

Paul and Bernard were Very efficient and clean.

17 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Paul & Bernard where very helpful

Paul & Bernard where very helpful

17 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

New Home New Bed

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes.

Original engagement was with Cadie who was very approachable and knowledgeable, no hard selling.
Overall experience with Murphy's was excellent, highly recommended.

15 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

great service from brendan and paul

great service from brendan and paul , in and out in 10 mins lovely with the kids

17 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are pleased with the service you received. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Great service!

Barry and Arran were lovely and very helpful! put together my ottoman bed together in no time at all.

16 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Bernard delivery

Got a delivery from Paul and Bernard this week. They installed and took away all the rubbish. Brilliant service

15 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

The lads were great

The lads were great. In and set up and out within ten minutes

16 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

The delivery was efficient

The delivery was efficient. Both Barry and Arran were really pleasant and wee out and in of my house in jig time. They even made time to rub the dog's tummy!

16 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

I received my delivery very promptly…

I received my delivery very promptly within the allocated time slot given. The delivery men Rory and Martin were friendly and helpful.

16 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

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