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I reported a problem about an initial comment ai posted not appearing in the comments and a subsequent problem that a second comment I mad appearing under someone elses name. I received a reply tha... See more
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I bought the book, but the website is frustratingly unstable. I keep getting locked out and can't access my account. Logging in is impossible and there are numerous issues. There's no assistance avail... See more
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What I like about Musical U is the structure of their courses assumes no prior knowledge. Also any issues I had were answered quickly. The community of like minded musicians is fabulous resource to be... See more
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My questions were answered promptly. The lessons are clear. My first time through them (2022)I saw results but found the sequence a bit hard to follow and keep straight. I was too anxious to ‘get thr... See more
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Written by the company
Musical U is the home of musicality training online, providing courses, membership and personal coaching to help you reach your true musical potential.
Specialising in the inner skills of music, such as accelerated learning (a.k.a. "superlearning"), playing by ear, improvising, rhythm, singing, songwriting, collaborating and performing. Our products include Musical U membership, the Living Music program, Next Level coaching, and a range of standalone training courses.
If you have ANY problems with a Musical U purchase, please don't hesitate to email us at support@musical-u.com and we'll be happy to help.
We respond to 95% of enquiries within 24 hours.
Occasionally emails will go astray and we want to make sure you're taken care of!
So if you haven't heard back within 24 hours please:
483 Green Lanes, N13 4BS, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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After signing up, the welcome email did not include a temporary password, so it's impossible to sign in. I have contacted support via several methods and heard absolutely nothing. No help, nada. At this point, I'm feeling like I've been scammed. Would NOT recommend!
EDIT!
Having submitted this review, I _finally_ got a reply from musical-U and the issue has been resolved. However it's taken several days, and I've contacted them multiple times via a number of different channels. So I'm still not very impressed.

Reply from Musical U
Looking forward to getting started at the first of May

Reply from Musical U
I have enjoyed the experience of the superlearning 30 day course. It works well for me give by me motivation and inspiration for learning X

Reply from Musical U
Excellent platform and very reasonable price for all the content you get, it’s musical lessons on steroids!

Reply from Musical U
Just getting started again., love the new format.. ask again in a couple of weeks

Reply from Musical U
Two reasons for 4 stars: 1, I never rate anything as perfect, there is always room for growth. 2, I have only been here for three days. Everything has been fantastic so far, but it is only three days.

Reply from Musical U
I don’t have a clear picture of how to start. Many windows don’t respond when touched to leave or move on.
Revision—— Everything seems to be working fine now. Maybe the issue was on my end. Thanks for your timely response.😀

Reply from Musical U
I was looking for practical advice on how to play piano (like developing hands and fingers independence, etc.). Instead, I found this extremely rich platform, full of courses and advice to develop musicality. I am sure I will renew my subscription as it will benefit me in the long run. Being a beginner, though, I almost feel overwhelmed by the abundance of courses and stimuli and would also love some piano-oriented practice sections. This is the only reason why I am not giving the fifth star right now.

Reply from Musical U
I highly recommend Musical U to anyone who has a passion for music and wants to grow as a musician. Whether you're a complete beginner just starting your journey or an experienced musician looking to deepen your knowledge and refine your skills, this is the perfect place to be.
Musical U offers a wealth of resources designed to help musicians of all levels develop their musicality in a structured yet flexible way. From ear training and music theory to practical skills and performance confidence, their approach makes learning engaging and accessible.
One of the standout aspects of Musical U is its wonderful, friendly community. The members are like-minded, supportive, and always willing to help one another. Whether you need advice, motivation, or just a space to share your progress, you'll find an encouraging network of people who truly understand the ups and downs of a musical journey.
If you're serious about improving your musical skills and want to be part of a positive, inspiring environment, Musical U is the perfect choice!

Reply from Musical U
I’ve been excited since I’ve started MusicalU.
The support is fantastic and the amount of learning on the inside is mind-blowing. There’s so many things to learn. I want to spend all day inside the platform.
MusicalU is something special - that’s for sure

Reply from Musical U
They don't let you cancel membership unless you send them an email.

Reply from Musical U
A bit of a challenge until you learn the site, but once you do it is well worth the investment in money and time.

Reply from Musical U
Edit to my review below:
Since my post, Musical U has responded (as you can see) and also made contact via email. I appreciate the very prompt response and sincerity in addressing my concerns. I can't ask for more than that. While it doesn't erase the deficiencies, it certainly means a lot and causes me to increase to 4 stars! Thank you Musical U!
----------------------------------------------
Original Review:
They need to pay more attention...
The people at MusicalU are clearly passionate and talented. I recently bought the new book and it is full of information and wisdom about music and musicality. I am enjoying it. I took their SuperLearning class and it was quite good. However, I recently purchased their 'Circle Mastery Experience' class and it has been disappointing. Most notably, there is no support from MusicalU staff when you post a question on the forum associated with the class. MusicalU does not respond to emails to their support address either. I've emailed several times and never heard back. Maybe it's growing pains, I'm not sure, but it is discouraging and makes me pause before investing any more in their resources.

Reply from Musical U
Synchronicity, taking a leap of faith. Led me to discover this wonderful interactive university. It’s fun, encouraging full of great people vibes as expanded my knowledge to higher degree warm, welcoming, and very engaging it rocks the house.

Reply from Musical U
Your “process” is very confusing. Pick a path…. Then an email that you strongly suggest another path. WTF? How about a simple road map?

Reply from Musical U
I signed up and paid for the 30 superlearning practice program. Firstly I had to sit 20 mins of nonsense about the benefits of the program. This was a waste of my time as I already knew the benefits. I hit the button to claim the promotion and pay. The button did not work I kept getting errors. Then the system would not allow me to set up an account. I was informed that I receive an email to access the program the email never came.I don't trust them and I think I have done my money

Reply from Musical U
ordered the book almost a month ago and nothing. very disappointed. giving it a bit extra time due to holidays but crickets still😟
company got back to me with concern and i believe there may still be hope. i will update if/ when a solution is actually realized. standby

Reply from Musical U
"Foundations I of a Musical Mind" is my first course at Musical U and I love the content. I learned a lot in those 6 weeks and will continue practicing the new concepts before moving on to other courses that I am interested in. There is a Foundations II Course that builds on the first one.
I am excited to have found Musical U, because it offers courses that I have not seen anywhere else.

Reply from Musical U
They have a way of breaking concepts down into the simplest components, making it easier to learn. It was so easy to understand and absorb the Sofla technique.

Reply from Musical U
This class has been excellent so far. Really enjoying it. Very freeing.

Reply from Musical U
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