Musiciangoods Reviews 

97
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company, often praising the excellent quality of their products, particularly the books. Customers find the content informative, well-explained, and easy to follow, making complex topics accessible and helpful for both learning and refreshing knowledge. Many appreciate the professional construction and design of the books, noting their premium feel and usefulness as aids for practice and understanding. The company's customer service is consistently highlighted as excellent, with prompt and effective responses to issues like damaged products or unreadable text. However, some people initially received products with technical errors or minor imperfections, such as incorrect formulas or displaced labels, and a few noted longer shipping times.

What people talk about most

Product

Customers express great satisfaction with the products, often describing them as "must-have" and "top... See more

Quality

Consumers find quality to be positive, with many reviewers praising the premium quality of the pages and the... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially purchased this educational material for €22 expecting a reliable guide to learn music theory, but I was deeply disappointed by the first version I received. The Spanish edition contain... See more

Company replied

Rated 4 out of 5 stars

The delivery of my order took some time but eventually came, so no worries if you’re still waiting. The books came with damage, I sent photos to their customer service and they sent me a replac... See more

Company replied

Rated 4 out of 5 stars

I had not played the guitar for a number of years and this book is very informative and helped me remember the guitar theory details when I played a lot more. It has improved my ability to play a lot

Company replied

Rated 5 out of 5 stars

I bought the book Guitar theory simplified. It is simply the best music theory book for guitars I've read. I especially like the chapters about intervals and what they mean in practice playin... See more

Company replied


Company details

  1. Musical instrument shop

Written by the company

Musiciangoods is a music education brand dedicated to helping musicians learn faster and create with more confidence. We design practical, visually clear learning tools such as music theory books, cheat-sheet mousepads, posters, and instrument-specific guides for guitar, bass, piano, and ukulele. Our products simplify complex concepts using step-by-step explanations, diagrams, and QR-code video lessons, making music theory accessible for beginners, producers, and experienced musicians. Since launching in 2015, Musiciangoods has grown into an international brand serving customers in more than 80 countries. We focus on quality, ease of use, and visually appealing designs that stand out from traditional learning materials. Whether you’re practicing at home, producing in the studio, or teaching students, our tools are created to help you understand music quickly and apply it immediately. At Musiciangoods, everything we make is built to solve real problems musicians face — so you can spend less time figuring things out and more time making music.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(97)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad service

I ordered the mixing mouse pad and I received a complete wrong item. I emailed them regarding the issue and was told they would send the right item, it's been over a month, I've emailed, called and received no reply.
When you buy an item such as a template, the download link never works. It's only when you email them, that they send the item as an attachment. I do NOT recommend buying anything from them as they are very unprofessional. I regret spending my hard earned money with this company

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered the music theory mousepad came really fast and has been really helpful when making beats Thankyou so much

7 December 2022
Unprompted review
Rated 1 out of 5 stars

Good looking scammers.

Ordered something on the value of 40£ and nothing! It's been weeks and no contact or anything. When i first called, this guy answered, said id receive it within 5 days. Nothing yet. Feels like a scam, since the same guy and only number they provide now always goes to voicemail. Ill be reporting them as the scammer they are.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Received the order in under a week.

Received the order in under a week.
I live in Europe.
Prior to ordering, I saw the reviews here and was worried. I wrote them. They told me:

"Thank you for reaching out. We used a shipping carrier before that was very slow with orders outside of Europe so a lot of our American customers had complaints with orders taking too long.

This has been fixed as of now and if you live in Europe it should not take more than 5 working days for the package to arrive. We are based in The Netherlands.

Hope that helps. Feel free to reach me at any time.

Kind regards,

M. Tellier
CEO "

I ordered an XXL mouse pad. They did not dissapoint. Looks and feels as expected.

10 August 2022
Unprompted review
Rated 1 out of 5 stars

item not received, Bad customer service

ordered an item at December 26, 2021, now february 10th 2022, still nothing. Send a few emails, no responce. Phone only does voicemail. Will go for refund via paypal. 1st and last time I order something at this shop.

10 February 2022
Unprompted review
Rated 1 out of 5 stars

It’s been over a month since I ordered…

It’s been over a month since I ordered my stand and no one will respond to me about my order or anything. I think I got scammed here! I’m really upset!!!

21 April 2021
Musiciangoods logo

Reply from Musiciangoods

Our sincere apologies for the inconvenience.

Product was ordered during the peak of the COVID19 measurements and was therefore delayed. Item did arrive at a later date.

Rated 5 out of 5 stars

Ordered something as a gift for my…

Ordered something as a gift for my partner from this site and accidentally ordered the wrong product. Musicangoods was so easy to work with and made sure I got the product needed at the end of the transaction. they were so kind throughout the entire process and so helpful to me. Amazing costumer service and incredible products I haven't found anywhere else.

23 January 2021
Unprompted review
Rated 5 out of 5 stars

music theory mousepads

Got the music theory mousepads! Already has helped me a lot coming up with melodies and chords!! Great company and service all around!🔥🔥🔥

21 January 2021
Unprompted review

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