Musiciangoods Reviews 

97
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company, often praising the excellent quality of their products, particularly the books. Customers find the content informative, well-explained, and easy to follow, making complex topics accessible and helpful for both learning and refreshing knowledge. Many appreciate the professional construction and design of the books, noting their premium feel and usefulness as aids for practice and understanding. The company's customer service is consistently highlighted as excellent, with prompt and effective responses to issues like damaged products or unreadable text. However, some people initially received products with technical errors or minor imperfections, such as incorrect formulas or displaced labels, and a few noted longer shipping times.

What people talk about most

Product

Customers express great satisfaction with the products, often describing them as "must-have" and "top... See more

Quality

Consumers find quality to be positive, with many reviewers praising the premium quality of the pages and the... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially purchased this educational material for €22 expecting a reliable guide to learn music theory, but I was deeply disappointed by the first version I received. The Spanish edition contain... See more

Company replied

Rated 4 out of 5 stars

The delivery of my order took some time but eventually came, so no worries if you’re still waiting. The books came with damage, I sent photos to their customer service and they sent me a replac... See more

Company replied

Rated 4 out of 5 stars

I had not played the guitar for a number of years and this book is very informative and helped me remember the guitar theory details when I played a lot more. It has improved my ability to play a lot

Company replied

Rated 5 out of 5 stars

I bought the book Guitar theory simplified. It is simply the best music theory book for guitars I've read. I especially like the chapters about intervals and what they mean in practice playin... See more

Company replied


Company details

  1. Musical instrument shop

Written by the company

Musiciangoods is a music education brand dedicated to helping musicians learn faster and create with more confidence. We design practical, visually clear learning tools such as music theory books, cheat-sheet mousepads, posters, and instrument-specific guides for guitar, bass, piano, and ukulele. Our products simplify complex concepts using step-by-step explanations, diagrams, and QR-code video lessons, making music theory accessible for beginners, producers, and experienced musicians. Since launching in 2015, Musiciangoods has grown into an international brand serving customers in more than 80 countries. We focus on quality, ease of use, and visually appealing designs that stand out from traditional learning materials. Whether you’re practicing at home, producing in the studio, or teaching students, our tools are created to help you understand music quickly and apply it immediately. At Musiciangoods, everything we make is built to solve real problems musicians face — so you can spend less time figuring things out and more time making music.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(97)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very BAD ..

Very BAD ... 1 month and half for delivery. But not enough, the price are very high for the product. This is simply printed paper and 80 euros for 2 pices of this type of product are very very hight. When you see the price, you think maybe is a special material like flexible plastic, but absolutely not. SIMPLY PAPER.

Last but not least, the dimension of the pieces are completely wrong. In the website are not writed the unit of measure, so when i buyed the pieces i think was written in the meter measures, not in inches or other unit of measure.

NOW... i need to sent back the product, but to do this probably the shipping costs are at my expense. I'm not sure, but if is right I'LL BURN THIS PAPER ON THE FIRE.

7 January 2021
Rated 4 out of 5 stars

OK! No Problem!

8 December 2020
Musiciangoods logo

Reply from Musiciangoods

Sorry to hear that your product did not arrive within the given time frame, this unfortunately can happen in times of COVID 19 restrictions. However regardless of the delay your order may still arrive.

We did however, issue a refund on the part of your order that did not arrive. So we kindly ask you to revise your review as it is inaccurate.

Thanks

Rated 5 out of 5 stars

Great product

Great product. Have had it for 6 months and it is durable and convenient. Would not consider switching mouse pads for a long time.

16 September 2020
Unprompted review
Rated 2 out of 5 stars

Only received 2 out of 5 items

I only received my mouse pads i did not receive my shirt or my stickers.

My order number is 30000

14 September 2020
Unprompted review
Musiciangoods logo

Reply from Musiciangoods

Hi can you send us your order number. We'll see to it right away.

Rated 1 out of 5 stars

Order Incomplete - customer satisfied

I have not received the second half of my order. I am very dissatisfied. I realize that you rely on other vendors to complete your orders, but the fact that I have not received it reflects poorly on your choice of vendors. I would like to have a refund of $9.95 for the vinyl coasters I never received. That would be a better reflection of your dedication to customer satisfaction.

8 September 2020
Unprompted review
Musiciangoods logo

Reply from Musiciangoods

Our apologies for the inconvenience it is true that we work with other vendors and this usually doesn't cause any issues. However due to COVID19 restrictions sometimes orders take much longer tue arrive and we believe that's what happened to your order. We will issue a refund for the vinyl coasters.

Rated 1 out of 5 stars

Very small print

Very small print, useless. Yes readable, but needing a magnifying glass to read. One of the worst products I have ever purchased. I am NOT happy with it. Also, to expensive for the quality.

8 September 2020
Unprompted review
Musiciangoods logo

Reply from Musiciangoods

Sorry to hear that but thank you for your feedback.

Rated 5 out of 5 stars

Hotkeys mousepad

Ordered the hotkeys mousepad from MusicianGoods. Fast delivery and the quality is super nice as well. It took my producing game to the next level with this handy tool. Love it! S/O to MusicianGoods for the great product!

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Great service!!!

Great service, fast delivery and wonderful products! Will definitely be back for more in the future!

1 September 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look