MusicTeachers.co.uk Reviews 

254
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional staff and music teachers for being extremely patient, encouraging, and highly professional, creating a supportive environment that helps students make wonderful progress. People note that the online platform and booking process are completely seamless, user-friendly, and very easy to navigate when scheduling single lessons or purchasing blocks. However, some people mentioned occasional technical difficulties, such as minor platform access issues or needing reminders about remaining lesson credits. Reviewers emphasize that despite these small hiccups, the overall service remains extremely valuable and reliable for everyone involved.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that tutors are patient,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is easy to... See more

Service

Reviewers highlight positive aspects of service, praising the professional teachers, simple booking process,... See more

Booking process

People report high satisfaction with the booking process, highlighting clear communication and a simple... See more

Website

Consumers find website to be positive, highlighting that the platform is easy to navigate and simple to book... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simon is an outstanding guitar teacher and extremely talented! He has been teaching our 10 year old son, and the progress Max has made is astounding. Simon is patient, encouraging and most important... See more

Rated 5 out of 5 stars

The teacher: The teacher I contacted was very responsive. I have only had a single lesson with her, but I was extremely impressed at how she seemed to peg my level and was able to provide exercises a... See more

Rated 5 out of 5 stars

Genevieve taught our teenager singing for around 2 years and we were very pleased with the progress they made. Genevieve was super reliable, really related to Rowan, and worked together with them to c... See more

Rated 5 out of 5 stars

We have a really good piano teacher (Joel). We have been having lessons for 18 months or so. My son says he’s a really good teacher and explains everything well. My son recently achieved his grade 1 i... See more


Company details

  1. Music Teacher
  2. also in
  3. Online marketplace
  4. Private Tutor

Written by the company

MusicTeachers.co.uk is an online music education platform. We connect students of any age, ability and instrument with professional music teachers, for lessons in-person or online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

254 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(254)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charlotte is a fabulous teacher

Charlotte is a fabulous teacher. Very patient with an old beginner. The musicteachers system is easy to navigate and I was lucky to find such a gifted teacher so close to home.

20 August 2026
Rated 5 out of 5 stars

Elite support from MusicTeachers following lesson concerns

I can't recommend booking lessons through this platform enough.

Following concerns about a recent lesson experience I'd had (as an adult female learner), I reached out for some advice. MusicTeachers were incredibly fast to respond, listen to me, and were prompt in resolving the issue. They made the process easy, generously handled everything, and I felt protected by them after feeling vulnerable during an in-person music lesson. From start to finish, all of the communication was human. No chat bots or AI. So, I want to give a special shout out to Alex for all of his care and support throughout the situation. Thank you so so much!

14 August 2026
Unprompted review
Rated 1 out of 5 stars

Always asking for Service Fee!!

Every time I need to book a lesson, they ask for service fees!!! And I heard they also take cuts from the teachers. How is that right??
They also make it appear cheaper on the ads and it actually costs more for single lesson bookings.

18 June 2026
Unprompted review
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you for sharing your concerns. I appreciate that additional fees can feel frustrating, particularly when purchasing lessons individually.

We keep these fees as low as possible, and they help us provide services including teacher vetting, secure payments, lesson records, reminders and support for students and teachers.

Prices shown on teacher profiles are marked “From” and reflect the lowest per-lesson price available; the full range can be viewed by clicking through on the teacher’s profile and is also shown at checkout. Larger blocks reduce the price per lesson and can be paid for in monthly instalments.

We would genuinely like to help, so please email info@musicteachers.co.uk and we’ll gladly review your account and talk you through the options that could reduce the cost of ongoing tuition.

With best wishes,

Alex

Rated 5 out of 5 stars

The lessons have always been in time…

The lessons have always been in time and enjoyable, the teacher is friendly helpful and very capable, I have made a great progress so far.
I would recommend it

31 July 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you so much for taking the time to leave this review. Very pleased to hear you are getting so much from your lessons. Long may it continue!

Alex.

Rated 5 out of 5 stars

How they handled a difficult situation

I had a difficult experience with an individual teacher after our lessons moved off the MusicTeachers platform. Although the platform was not responsible for what happened, I was incredibly impressed by how seriously they treated my concerns.

Alex personally took the time to investigate the matter, kept me updated throughout, contacted the teacher on multiple occasions, and even sought legal advice to see whether the platform could assist further. While there were legal limits on what they could do, it was clear they genuinely wanted to help and went well beyond what I would have expected.

As a parent, what stood out most was their professionalism, empathy and commitment to doing the right thing. In an age where customer service can often feel impersonal, it was refreshing to deal with a company that clearly cares about the families using its platform.

I’m pleased to say we’ve since found a wonderful new piano teacher for our children, but I wanted to make sure MusicTeachers received the recognition they deserve for how they handled a difficult situation.

Thank you to Alex and the team for your integrity and professionalism.

27 July 2026
Unprompted review
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you Vareeya for your kind words here. I'm glad the care and support we strive to give teachers, students and their families came through in this case.

With very best wishes,

Alex.

Rated 5 out of 5 stars

Liz is a wonderful singing teacher

Liz is a wonderful singing teacher , very easy to relate to and very knowledgeable about music and what can be done to help improve my singing and help me feel more confident as a singer.
I would highly recommend seeking support from Liz with singing and music and even in the few lessons we have had I have seen a genuine improvement in my ability and technique .

18 July 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you for such a thoughtful review, Lorraine. It’s wonderful to hear that Liz’s knowledge and supportive approach have already helped improve your singing technique and confidence.

Finding a teacher you can relate to can make such a difference, and we’re delighted your lessons are going so well.

Alex

Rated 5 out of 5 stars

Your teacher Gergo Daroczi has been…

Your teacher Gergo Daroczi has been amazing and patient at organising my lessons. I have yet to have a full lesson but I know I am in good hands, especially at such a difficult and emotional time. The bio that he has was extremely helpful in helping me decide that Gergo would be the best teacher for me. Thank you Gergo from the bottom of my heart. I hope I can do you and John proud :)

18 July 2026
Rated 5 out of 5 stars

Fantastic

Easily the best support I've experienced as a teacher.
Prompt, considered replies and a genuine interest in helping us make the most of our profiles - enabling us to get to teaching.
Highly recommended.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

An Outstanding Platform for Music Teachers and Parents

I’ve been using MusicTeachers since 2018 and have happily recommended it ever since. The team are incredibly friendly, supportive, and always willing to offer helpful advice. They genuinely listen to tutor feedback and continually improve the platform.

It’s been a fantastic way to find new students and grow my teaching business. I would highly recommend MusicTeachers to both teachers looking for new opportunities and parents searching for a great music teacher.

20 July 2026
Unprompted review

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