We have a really good piano teacher (Joel). We have been having lessons for 18 months or so. My son says he’s a really good teacher and explains everything well. My son recently achieved his grade 1 i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot rate music teachers highly enough. Their administration is consistently excellent and very caring. Their music platform and teacher quality is great and the sound quality online is the best I... See more
Very happy with my teacher. Makes it easier for me than having to go somewhere nearby for a lesson (and saves time), and finding a local teacher would have been harder. I like how I get email reminder... See more
I’ve been taking singing lessons with Music Teachers UK for a year now, and I couldn’t be happier with the experience. The teaching is excellent, with clear guidance and encouragement at every step. T... See more
Company details
- #3 of 3 best companies in Music Teacher
- #73 of 196 best companies in Online marketplace
- #13 of 22 best companies in Private Tutor
Written by the company
MusicTeachers.co.uk is an online music education platform. We connect students of any age, ability and instrument with professional music teachers, for lessons in-person or online.
Contact info
Platform, New Station Street , LS1 4JB, Leeds, United Kingdom
- 01134830264
- info@musicteachers.co.uk
- musicteachers.co.uk
4.7
Excellent
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rachel is absolutely lovely
Rachel is absolutely lovely, clearly knows her piano. I’m currently having piano lessons with her and really enjoying the experience. Superstar teacher
Jonathon
2 April 2026
Reply from MusicTeachers.co.uk
Jonathon,
Thanks very much for your review.
It’s great to hear you’re enjoying your lessons and learning with confidence — that kind of experience can make all the difference.
Very pleased you’ve found a superstar :)
With very best wishes,
Alex.
First Class service with expertise from…
First Class service with expertise from teachers, great communication ****
7 April 2026
Reply from MusicTeachers.co.uk
Thanks for your review.
It’s great to hear the lessons felt smooth and well supported, with clear communication throughout.
This is just the kind of experience we try and create on the platform.
Thanks again for your feedback and I wish you every success with your learning.
Best wishes,
Alex.
Easy to find a fantastic double bass…
Easy to find a fantastic double bass teacher for our child and easy to set up lessons.
6 April 2026
Marianne has been wonderful to…
Marianne has been wonderful to communicate with - highly recommend.
1 April 2026
Several teachers were present on the…
Several teachers were present on the website. I was easily able to connect to one and set up a trial lesson, which I will now continue.
22 March 2026
Great booking service through the app…
Great booking service through the app and Esme was amazing.
12 March 2026
Quick & simple service
11 March 2026
My experience has been great so far.
My experience has been great so far.
No complaints at all
19 March 2026
SMS Notifications and Teacher Levels
Before anything else, the majority of the time I've been very satisfied as a tutor with how MusicTeachers is run, and the good points far outweigh the bad.
However, I'm disappointed that I rarely receive texts from the company when a new prospective client messages. We're promised this notification every time a new pupil messages, and if I don't get the notification, I'm unable to respond to messages as quickly as I'd like. Only about 1 time out of 5 do I get a text alert when I receive a message from a new pupil.
Also, I noticed that there was no pay increase when I moved to 'Gold' level. I saw in the explanation notes that instead the pupil fee decreases. This seems unfair to me, and MusicTeachers suggest I instead put my prices up. I increased my prices unilaterally a few months earlier, and I can't do it again. As far as I can see, there's no reward at all for the tutor when they move up a level, and unless I've got something wrong, this takes away any incentive for moving to the new level.
20 March 2026
Unprompted review
Reply from MusicTeachers.co.uk
Hi Peter - thanks as always for your feedback on the platform - really appreciated.
On SMS notifications, we’ve checked delivery on our side and can see that messages are being 'sent', but in some cases mobile networks are filtering them before they reach your phone. This is something we’re seeing more widely as spam controls have tightened. We’re actively testing ways to improve reliability, as we know how valuable SMS notifications are. One recommendation; take a look at enabling push notifications from within your email client for MusicTeachers - some teachers have been able to replicate the 'ping' in this way.
On membership levels, what remains unchanged is our commitment to rewarding teachers for their success on the platform — and congratulations on reaching Gold level.
Platform fee reductions apply automatically to groups, lesson offers and trial lessons. For lesson blocks, teachers can increase their fees by 1.5%, which allows your income to increase without raising prices for students.
Thanks again for taking the time to share this feedback.
Marianne patient and engaging
Marianne is very patient and makes the lesson fun. She is able to encourage my granddaughter to concentrate and engage with the lessons. Give this lady a medal.
18 March 2026
My saxophone teacher Damian Hand is fantastic
My saxophone teacher Damian Hand is fantastic. So supportive. Online lessons with the occasional in-person works really well. The scheme is also so easy and reliable to use.
18 March 2026
Negative experience with the teacher…
Negative experience with the teacher Alex, he took months to respond to me so I ended up contacting the Support team (who's extremely quick and helpful) and getting a refund. The two lessons I bought were supposed to be a gift to my partner but she did only one lesson because the teacher was ignoring us.
10 September 2025
Unprompted review
Reply from MusicTeachers.co.uk
Lara - Thank you for sharing your experience. We’re sorry this happened — waiting so long for a response, especially when the lessons were meant as a gift, must have been very frustrating.
We’re glad our support team was able to step in quickly and arrange a refund once we were aware of the situation. Teachers on the platform manage their own availability and messages, but when something like this happens we do our best to put things right.
Thanks to the extensive vetting we carry out before teachers join the platform, experiences like this are fortunately very rare but for your wait and frustration on this occasion we can only apologise.
My daughter has been taking lessons…
My daughter has been taking lessons with Hector, and the change has been incredible. He is so good with kids—patient, fun, and knows exactly when to push and when to praise. My daughter actually practices without being reminded now because Hector makes it so enjoyable. We are so happy we found him.
5 March 2026
Reply from MusicTeachers.co.uk
Thank you for your review. It’s wonderful to hear how much your daughter is enjoying her lessons with Hector, and that her confidence and motivation to practice have grown. Teachers who balance encouragement with the right level of challenge can make a lasting difference, especially for younger students starting their musical journey.
We’re really pleased you found a great fit on the platform.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.