mustard.co.uk Reviews 109

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

finished getting quotes then immediately started getting calls from companies about insurance, the reason you go on this kind of site is to save you talking to endless companies. sharing your informat... See more

Rated 1 out of 5 stars

Got called from some scammers saying they’re from my bank and basically said they’ve blocked an attempt of a direct debit setup. Seemed legit at first until they asked for card details to change my so... See more

Rated 1 out of 5 stars

Overpriced quotes. But claim they guarantee to beat any quote. Yet I have been passed around for two weeks to two different branches of another company A Plan, who ignore you and if you chase try an... See more

Rated 1 out of 5 stars

Don’t use this site. I started getting spam phone calls from them and then texts from hackers and scammers within hours of giving them my number- it obviously gets passed onto other companies or has a... See more

Company details

  1. Insurance agency
  2. Financial advisor

Information provided by various external sources

mustard.co.uk is the comparison site you can talk to. Compare car, van and motorbike insurance online & over the phone. We'll beat your cheapest quote.


Contact info

1.2

Bad

TrustScore 1 out of 5

109 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

con insurance

still emailing me with insurance quote even when i have emailed them 3 times to remove my details from there data base do not ever get a insurance quote from this co

28 July 2022
Unprompted review
Rated 1 out of 5 stars

Not hot as mustard

Heard advert for insurance. Got quote online. Quote was a third more expensive than any other search engine used. Got phone call from someone saying Mustard partner after saying no contact.

17 February 2022
Unprompted review
Rated 1 out of 5 stars

COMPLETE RUBBISH

Honestly not even worth your time. Every quote was 50% more expensive for no reason every other comparison site can do better by quite a bit. Waste of time do not recommend at all. The logo even looks like a fist 👊 to warn you how hard they will hit your wallet

2 November 2021
Unprompted review
Rated 1 out of 5 stars

Must be on the best drugs going

I keep getting reminders for my insurance which isn’t due for two months!!! They have quoted me £10338.97 I drive a four year old Suzuki ignis. Panicked and went on comparison sites and they are offering me less than what I pay now! The car is sale market worth 9000 at tops!!! Don’t know what they are doing but I am looking into it. Wish they had - stars wont let me up load a photo snap of the text so I’ve had to copy and paste Your Car Insurance Is Due Soon. Your cheapest Fully Comp quote is £10338.97 from Street Wiser. To buy call 0330 022 6257 and quote ref GA61-EJF-D22

26 October 2021
Unprompted review
Rated 1 out of 5 stars

(BUYER BEWARE IT'S SCAM TIME )I…

(BUYER BEWARE IT'S SCAM TIME )I RECEIVED A QUOTE FOR MY CAR , BUT BEFORE I WENT AHEAD NOTICED I WAS INSURED FOR £60.00 NOT £60,000
THE PRICE QUOTED WAS £276.00 , I STATED THERE WAS A MISTAKE AS WHY WOULD YOU INSURE A CAR FULLY COMP FOR £276.00 JUST TO RECEIVE A CHEQUE FOR £60.00 IN THE EVENT OF A WRITE OFF," I WILL CHANGE THAT", WAS THE STATEMENT, BUT LETS GO THROUGH YOUR POLICY DETAILS ,AFTER WE DID THIS ,SUDDENLY THE PREMIUM FIGURE OF £576.00 WAS ARRIVED AT.
THIS COMPANY WILL HAVE YOUR PANTS DOWN WITH NO RECOURSE

25 October 2021
Unprompted review
Rated 1 out of 5 stars

Spam and Data Protection abuse

I keep getting contacted by them excessively despite never having made an account with them or provide my details.
Not only that but they said that the cheapest quote I would be able to get, is actually 130% higher than my actual renewal premium at my current insurance. And with MCE, nonetheless, which happens to be the worst insurance company you can have the misfortune to deal with.

28 September 2021
Unprompted review
Rated 1 out of 5 stars

Very Expensive and Rude Sales Call

I got a call (that I did not request) and the guy was just really rude when I told him I couldn't discuss it right now as I was working.

They are the most expensive of the comparison sites so hopefully they'll go out of business with this behaviour

24 May 2021
Unprompted review
Rated 1 out of 5 stars

Rang me before i had finished with my quote

I always opt out of any sales calls, however these phoned me whilst i was still on their site. I will not sign up with any company with such tactics. I have reported their unsolicited sales call as i am tps registered and have gone with a company that quoted me more money but wasn't pushy

6 April 2021
Unprompted review
Rated 1 out of 5 stars

I stupidly forgot my experience from…

I stupidly forgot my experience from last time trying to get a car insurance quote but this time was worse.
It appears that they sell your information to other companies and yes some of those companies may be insurance brokers etc but scammers are part of that same network.
Despite checking the box stating you don't want any contact you will recieve them, and not actually from Mustard themselves but from third parties.
One of these companies were demanding information that is not necessary for car insurance and more like finance questions. Plus have started to recieve robo call scam phone calls and nuisance calls.
Avoid at all costs!

22 February 2021
Unprompted review
Rated 1 out of 5 stars

Won't stop calling me

Just wanted to get a quote for a car I was looking at buying and I've had several calls daily from call centres around the UK since, leaving me voicemails about my insurance quote. It has been over a week of me ignoring them and they're still trying! Very, very annoying.

17 February 2021
Unprompted review
Rated 1 out of 5 stars

They pass your info onto weirdos.

I was literally JUST getting quotes from this website and then I get a call from a mobile number. It's a man claiming to be from Mustard and said "lets see if we can get you a better deal over the phone".. to be honest his speech was so slurred I could barely understand him, he sounded like he had spent all day down the pub.

I put the phone down on him. He knew my car details etc. So weird

12 January 2021
Unprompted review
Rated 1 out of 5 stars

This is a scam bugs

This is a scam bug. I received a qute to renew my car insurance for a car I dont even own. I have never had insurance taken from your site.
More my details you have a corect but the car is not mine and i never own it.
I work for Insurance Fraud bureau you wll be investigated and also data breach compliance.

10 October 2020
Unprompted review
Rated 1 out of 5 stars

Just wanted a quote for a car I was…

Just wanted a quote for a car I was planning on buying them got contacted 2 mins later by someone claiming to work for them. Totally unprofessional trying to pressure me into having a black box and progress when I just wanted a quote. Didn’t even give me a chance to say I was just wanting a quote they just started progressing on.

21 September 2020
Unprompted review
Rated 1 out of 5 stars

Quoted a price then when I contacted…

Quoted a price then when I contacted the broker they upped the price and wouldn’t honour the quoted price. Mustard need to vet these brokers better. Waste of time, went to other comparison sites instead.

15 September 2020
Unprompted review

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