Muve Reviews 

12,361
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,885 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for providing exceptional support and keeping buyers fully updated throughout every single step of the journey. Consumers deeply appreciate the efficient service, remarkably quick response times, and clear guidance, which make property purchases wonderfully smooth and stress-free. However, some people mentioned significant difficulties with communication and noted that reaching their assigned case handlers could sometimes be extremely slow and frustrating. Some reviewers also experienced unexpected delays, extra costs, and a lack of proactive updates, which negatively affected their overall transaction experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional and helpful approach... See more

Service

Users describe positive interactions with service, highlighting efficient communication and quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive and helpful... See more

Response time

Consumers find response time to be positive, highlighting speedy service and regular updates throughout the... See more

User experience

Clients share positive opinions on user experience, highlighting that the whole process is professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently completed our move using Muve Conveyancing’s LiteSpeed service, taking just 9 weeks from start to finish. Reon & Mahiru were brilliant throughout the entire process, super friendly, incred... See more

Company replied

Rated 5 out of 5 stars

I am truly grateful that I found Muve. They were really supportive and was only a phonecall away. Tuan my account manager helped me a lot to clarify my confusions he was an angel, Debrah my conveyance... See more

Company replied

Rated 5 out of 5 stars

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We we... See more

Company replied

Rated 5 out of 5 stars

The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole pro... See more

Company replied


Company details

  1. #45 of 65 best companies in Conveyancer

About Muve

Written by the company

At Muve, we’re transforming the home-moving experience by eliminating the legal black hole that causes delays and uncertainty.

Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.

Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.

We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12k reviews

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4.6

All reviews

(12,361)

2,735 reviews in the last 12 months

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Rated 5 out of 5 stars

It was very easy to work with everyone

It was very easy to work with everyone, I had no issues with anything and any questions I had were addressed. Thank you so much for your help.

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Reshma,

Thank you for your kind review!

We are delighted to hear that you found the process easy and enjoyable to navigate with our team.

Providing clear communication and ensuring that any questions are answered promptly is something we strive for, so it is wonderful to know that you felt supported throughout your transaction. Your positive feedback means a great deal to us.

Thank you for choosing Muve and for placing your trust in our team. We wish you all the very best for the future and would be delighted to assist you again should you require our services.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Great and affordable service throughout…

Great and affordable service throughout the process .special mention to Adisha and Tambdie

17 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Jose,

Thank you for taking the time to share your feedback.

We're delighted to hear that you found our service great and affordable throughout the process.

Adisha and Tambie will be thrilled to receive your special mention and know that their support made a positive difference to your experience. We truly appreciate your recommendation and your trust in Muve.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

We bought our first home with muve

We bought our first home with muve. The process itself is too difficult and complicated but we had solicitors Imaadh and Devon, half of the pressure was taken by them. We felt very comfortable throughout the process. We are glad that we chose to work with these professional and kind solicitors. Thank you Muve.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Finny,

Thank you for taking the time to share your experience. Buying your first home can feel overwhelming, and we're so pleased to hear that Imaadh and Devon helped make the process more manageable and put you at ease throughout.

Your kind words about their professionalism and support are greatly appreciated, and we're delighted that you felt comfortable and well looked after during such an important milestone. Thank you for choosing Muve to be part of your home-buying journey.

We wish you every happiness in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Highly recommended!

I had a great experience with my solicitors Devon and Imaadh while purchasing my property. They were extremely helpful and professional throughout the whole process. Communication was clear, and they always responded promptly to my questions and requests.

I was particularly impressed with how accurately they handled all of my requirements and made sure everything was completed properly and efficiently. Their support made what could have been a stressful process much easier.

I would definitely recommend their services to anyone looking for a reliable, professional, and responsive solicitor. Thank you for all your hard work and support!

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Enilda,

Thank you for taking the time to share your experience.

We are delighted to hear that you found our team professional, knowledgeable, and supportive throughout your property purchase.

We appreciate your patience during the challenges presented by the Housing Association, and we're pleased that our team was able to keep you informed, return your calls, and respond promptly to your emails every step of the way. Providing clear communication and reliable support is something we strive for in every transaction.

Your recommendation means a great deal to us, and we are grateful for your trust and confidence in our services.

We wish you all the very best in your new property.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

We had a professional service provided at trhe most competitive cost.

We had a professional service provided by professional staff whilst we were buying our property. They knew all about conveyancing and whilst they had a "run-around" by the Housing Association, they remained firm and kept us informed all the way. They returned akk calls and they answered all emails from us which is a rarity with conveyancing firms.
We haver no reservation whatsoever in recommending Muve to anyone requiring value for their money and professional service which is what we got.

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Lawrence,

Thank you for your lovely review!

We're pleased to hear that you felt supported throughout your property purchase and that our team kept you informed during what was at times a challenging process.

We particularly appreciate your comments regarding our communication and responsiveness. We understand how important it is for clients to receive timely updates and answers to their questions, and we're glad this made a positive difference to your experience.

Thank you for your recommendation and for placing your trust in us. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Slightly hesitant to use an online…

Slightly hesitant to use an online based convayencer but Heshani and Charithma handled our house sale superbly from start to finish. Excellent communication with calls almost on a daily basis even if there was no update to give. Would use again without hesitation

19 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear David,

Thank you for taking the time to share your experience. We understand that choosing an online conveyancer can feel like a big decision, so we're pleased to hear that Heshani and Charithma helped put your mind at ease throughout your house sale.

Your comments about the regular communication and support are greatly appreciated. We know how important it is to stay informed during the process, even when there are no significant updates to share.

Thank you for placing your trust in Muve. It means a lot to know that you would choose to use our services again, and we wish you all the best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Yameena and Dillon were amazing

We had an excellent experience with Muve from start to finish. Yameena and Dillon were both incredibly efficient, proactive and easy to work with throughout the whole process.

Communication was always clear and timely, everything was handled quickly, and we always felt like things were being kept on top of without us needing to chase.

An absolute pleasure to work with and I wouldn’t hesitate to recommend them. We will definitely use Muve again in future. Thank you both!

25 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Reuben,

Thank you for your lovely feedback!

We're delighted to hear that Yameena and Dillon made such a positive impression throughout your transaction.

Your comments about their efficiency, proactive approach, and clear communication are greatly appreciated. We understand how important it is to feel confident that everything is progressing as it should, and we're pleased that their support helped make the process stress-free and straightforward for you.

Thank you for your kind recommendation and for choosing Muve. It was a pleasure to assist you, and we look forward to helping you again in the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

We absolutely loved using Muve for our first home buy

We absolutely loved using Muve for our first time buying experience! Ethan was always on hand to answer any questions we had and kept in touch every week to update us on the progress of our house purchase. He was very thorough and calm which we really appreciated. Cassendra was our conveyancer and was really efficient obtaining information and communicating. We were so happy overall with the service and would highly recommend Muve and Ethan and Cassendra to anyone purchasing a house.

31 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Client,

Thank you for sharing your experience with us.

As first-time buyers, we know how important it is to have the right support throughout the process, so we're delighted to hear that Ethan and Cassendra helped make your journey a positive one.

It's wonderful to know that Ethan's regular updates, calm approach, and willingness to answer your questions provided reassurance along the way, and that Cassendra's efficiency and communication were equally appreciated. Buying a home is a significant milestone, and we're grateful to have been part of it.

Thank you for your kind recommendation and for placing your trust in Muve. We wish you many happy years in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I have a very good experience with…

I have a very good experience with Dinali and Mahen. Helpful and supportive how to finish and finally got the house i wanted.
Always informed me where we up to with the process of the house. Telephone and e-mail.

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Nora,

Thank you for taking the time to leave your feedback.

We're delighted to hear that Dinali and Mahen provided helpful and supportive guidance throughout your journey to purchasing your home.

It's wonderful to know that their regular updates by telephone and email helped keep you informed at every stage of the process, and that they were able to support you through to a successful completion.

Congratulations on your new home, and thank you for trusting Muve to assist with such an important milestone.

We wish you every happiness in your new property.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I’m very satisfied with the service…

I’m very satisfied with the service from Muve. Jayali and Krishanth have both been very efficient, professional, and reliable. They always complete tasks from their side quickly and make sure everything is handled without unnecessary delays.
Overall, I’ve had a very positive experience with their service. Muve is affordable, reliable, and professional, and I would definitely recommend their services to others.

25 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Daliya,

Thank you for taking the time to share your feedback.

We're delighted to hear that Jayali and Krishanth provided an efficient, professional, and reliable service throughout your transaction.

It's wonderful to know that their proactive approach and commitment to keeping matters moving helped make your experience a positive one. We truly appreciate your comments regarding the speed and care with which they handled everything on your behalf.

Thank you for your recommendation and for placing your trust in Muve. We're pleased that you found our service both reliable and affordable, and we wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

So speedy and thorough

I had the lovely Harshani as my case manager and Kavita as my conveyancer they were brilliant throughout. I had weekly updates and they answered my calls when I had questions and reassured me throughout the whole house buying process. I cannot recommend them enough, the whole process took less than 3 months and myself and my husband wouldn’t be homeowners without them. Do not hesitate to request Harshani and Kavita as your solicitors highly highly recommend, thank you both!

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Nicole,

Thank you for sharing your experience. We're so pleased to hear that Harshani and Kavita were able to support and reassure you throughout your home-buying journey.

Buying a home is a significant milestone, and it's wonderful to know that the regular updates, responsiveness, and guidance they provided helped make the process feel more manageable. Your kind words about their dedication and support will mean a great deal to them.

Congratulations to you and your husband on becoming homeowners, and thank you for your recommendation. We wish you many happy years in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I had an excellent experience with my…

I had an excellent experience with my case handlers Sehan and Heshani! They were responsive and consistent which is everything you need from your solicitors when things go wrong out of our control.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Jess,

Thank you for taking the time to share your feedback. We're delighted to hear that Sehan and Heshani provided the responsive and consistent support you needed throughout your transaction.

We understand that challenges can sometimes arise that are beyond anyone's control, so it's wonderful to know that their communication and guidance helped you feel supported during those moments. Your kind words will mean a great deal to both of them.

Thank you for placing your trust in Muve, and we wish you all the best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Excellent service by Muve Conveyancers from start to finish .

From start to finish, throughout the process of completing and purchasing our new home, Muve were highly professional, responsive and kept us clearly informed every step of the way.

Thanks to their excellent communication and support, we never felt stressed. We could leave everything in the capable hands of our account manager, Adisha, knowing that he would take care of everything for us and keep us updated throughout the entire mortgage process.

The communication was genuinely first-class, and we would like to thank Adisha and Hasina from the bottom of our hearts for their outstanding service.

If you’re looking for a conveyancing service that is honest, responsive, professional and keeps you informed every step of the way, we highly recommend choosing Muve. We couldn’t have asked for better service!

17 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Linda,

Thank you for taking the time to share such thoughtful feedback. We're delighted to hear that you felt supported and well informed throughout your home-buying journey.

It's wonderful to know that Adisha's communication and dedication gave you confidence throughout the process, and that Hasina's support also helped make your experience a positive one. Buying a home is an important milestone, and we're pleased that their guidance helped make it feel less stressful along the way.

We truly appreciate your kind words and recommendation. Thank you for trusting Muve with your purchase, and we wish you every happiness in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I had a very positive experience with muve

I had a very positive experience with Muve throughout my conveyancing process. They were professional, thorough and extremely detailed in handling everything from start to finish.
One of the things I appreciated most was that they met the deadline I had given them, which was very important to me. Despite the time pressure, they did not take any shortcuts and made sure everything was dealt with carefully and properly.
Communication was clear, and I felt that my case was being handled with the attention it deserved. I’m very grateful for their hard work and would definitely recommend Muve to anyone looking for a reliable and professional conveyancing company.
Nadvi and Sharan thumbs up

Thank you to the whole team for helping make the process as smooth as possible!

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Basirat,

Thank you for taking the time to share such detailed feedback.

We're delighted to hear that you had a positive experience with your conveyancing journey and that our team was able to meet your deadline while maintaining the highest level of care and attention throughout the process.

It's especially rewarding to know that you felt well-informed and supported from start to finish. We'll be sure to pass on your kind words to Nadvi and Sharan, who will be thrilled to hear that their professionalism and dedication made such a positive impact.

Thank you for your trust and recommendation. We wish you all the very best in your new home and appreciate the opportunity to have been part of this important milestone.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Mariyam S was a huge help to me in…

Mariyam S was a huge help to me in buying my house. We encountered a lot of problems with a management company third party but Mariyam alone kept me in the loop all the time and worked hard for me. Things were a lot more difficult than I could have predicted but Mariyam was on my case and got us through it. Very happy to be in my home all thanks to Mariyam S

13 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Michelle,

Thank you for taking the time to share your experience.

We are delighted to hear that Mariyam provided such dedicated support throughout your home-buying journey, particularly when unexpected challenges arose with a third-party management company.

Keeping clients informed and helping navigate complex situations is something we take great pride in, so it's wonderful to know that Mariyam's communication, persistence, and hard work made a positive difference. We will be sure to pass on your kind comments to her.

Congratulations on your new home and thank you for placing your trust in us during this important milestone.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Would recommend to anyone!

Muve has been absolutely fantastic throughout our house buying process. As first time buyers, we didn't know what to expect but our contacts at Muve have been very friendly, knowledgeable and helpful. Special mention to Tiyasha and Kavindya for helping get us through to the end of the process and exchanging contracts as soon as we could.
Very excited to move in now!

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Claudia,

Thank you for your lovely review!

We're delighted to hear that your house-buying journey was a positive one, especially as first-time buyers. We understand that the process can feel daunting, so it's wonderful to know that our team was able to provide the support, guidance, and reassurance you needed throughout.

A special thank you for your kind words about Tiyasha and Kavindya. They will be thrilled to hear that their friendliness, knowledge, and dedication helped you reach exchange as quickly as possible.

Congratulations on reaching this exciting milestone, and we wish you every happiness in your new home!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Very happy with the experience provided…

Very happy with the experience provided by Ranudi and Gautham, they were attentive, supportive and always available. Will definitely be using Ranudi and Gautham again at Muve. Highly recommend.

19 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Client,

Thank you for your wonderful review.

We're delighted to hear that Ranudi and Gautham provided such attentive and supportive service throughout your transaction. Ensuring our clients feel supported and well-informed is incredibly important to us, so it's fantastic to know they were always available when needed.

Your recommendation means a great deal, and we truly appreciate the trust you've placed in our team. We look forward to assisting you again with any future property transactions.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Great Service from Dinashi & Sajani

With being 1st time buyers, Dinashi & Sajani were very helpful in guiding us through the process and keeping us updated. The timeframe was very quick and almost flawless (There was a slight miscommunication near to the end but it was resolved quickly). Overall I would recommend using Muve Conveyancing.

14 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Sarah,

Thank you for sharing your experience.

We're delighted to hear that, as first-time buyers, you felt well supported throughout the process by Dinashi and Sajani. Buying your first home can be a significant milestone, and we're pleased that their guidance and regular updates helped make the journey straightforward and reassuring.

We also appreciate your understanding regarding the minor miscommunication towards the end and are glad it was resolved quickly.

Thank you for your recommendation and for placing your trust in Muve. We wish you every happiness in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 1 out of 5 stars

🚩Promise were not reflected in the terms🚩

I instructed MUVE after receiving a competitive quote and several written assurances. Unfortunately, my experience deteriorated once I received the Client Care Letter and Terms of Business.

Before paying the £550 initial payment, I asked detailed questions about the final cost, fresh searches rather than search indemnity, the £220 file-opening fee, additional charges and what I would owe if the purchase fell through. I received clear written assurances and relied on them when making payment.

The problem arose when I read MUVE’s actual contractual documents. Section 1 states that the Client Care Letter and Terms of Business together constitute the “entire agreement” between MUVE and the client. TermsofBusiness(2).pdf

More importantly, Section 23 states that where there is a direct conflict between the Terms of Business and the Client Care Letter, the Terms of Business take precedence. TermsofBusiness(1).pdf

Section 24 – Entire Agreement was the main reason I could not sign. It states that the Terms and Client Care Letter supersede previous agreements, including written agreements, and that any promise not contained within those documents will not be valid or binding. TermsofBusiness(1).pdf

None of the specific assurances I had received by email were included in the Client Care Letter. I therefore asked MUVE to reflect them in the contract, provide an addendum, variation, or another legally effective written solution. I was told their documents were standard and could not be amended.

This was particularly concerning because Section 25 states that by signing the Client Care Letter I would authorise MUVE to begin work immediately and spend money held on account towards fees and disbursements. TermsofBusiness(2).pdf I was not prepared to sign first and argue later about whether the assurances I had relied upon were actually binding.

There were also inconsistencies in the information I received. My £1,261.80 quote was initially described to me as the final amount provided my circumstances remained unchanged, but was later described as an “estimated quote”. I was also given conflicting information about when the £220 file-opening fee became non-refundable.

The account management experience was frustrating as well. Important questions frequently had to be referred to somebody else, and I did not feel my main point of contact could confidently explain MUVE’s own fees, terms and processes. After one telephone conversation I was promised a written response, but this did not arrive until I proactively followed up myself.

I had not signed the Client Care Letter. I was simply asking for certainty that the written assurances I had relied upon would actually form part of the agreement I was being asked to sign.

MUVE could not provide a contractual solution that resolved this conflict, so I decided not to proceed and requested a full refund, which has since been arranged.

I would strongly recommend that anyone considering MUVE reads Sections 1, 23 and 24 of the Terms of Business particularly carefully, and checks whether any important promises made during the quotation stage are actually protected by the contractual documents before signing or authorising work to begin.

10 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Esther,

We're truly sorry to hear that your experience with MUVE did not meet your expectations.

Please know that we are committed to resolving concerns raised. To address your specific concerns, one of our Resolution Agents will be in contact with you directly to review the matters raised and assist in reaching an amicable resolution.

Thank you again for bringing your concerns to our attention.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Excellent service from MUVE!

Excellent service from MUVE!I had a great experience working with this firm during my property transaction. Huge thanks to Mohamed Ridwan, the Account Manager, for being incredibly supportive, responsive, and always keeping me updated throughout the process.
Special thanks to Dilusha Goonewardena, the conveyancer, for their high professionalism, attention to detail, and making sure the legal exchange went smoothly.
I highly recommend their services to anyone buying or selling property in England!

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Olena,

Thank you for your wonderful review and recommendation.

We're delighted to hear that you had such a positive experience during your property transaction.

It's fantastic to know that Mohamed Ridwan provided the support, responsiveness, and regular updates that helped keep you informed every step of the way. We're also pleased that Dilusha's professionalism, attention to detail, and expertise helped ensure a smooth and successful exchange.

Your kind words mean a great deal to the team, and we truly appreciate you taking the time to recognise their efforts. Thank you for placing your trust in Muve, and for recommending our services to others embarking on their property journey.

Kind regards,
Kavindi
Team MUVE

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