Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The delivery is very fast but some prices are ridiculously high, like on other websites a vinyl record is max 40€, but on muziker its 70€ and sometimes it keeps rising. Otherwise its a good website.
Company replied
The product was what I expected. The product was packaged in weak material and the package was almost completely open. Good thing the ordered item remained inside though.
Company replied
The price was great and product was quality as described. Shipping was not great - Muziker sent it out several days later than promised, causing me to receive the order a week later than planned.
Company replied
Company details
- Musical instrument shop
- DJ Supply Shop
- Electronics store
- Recording Studio
- Sheet Music Shop
- Home audio shop
Written by the company
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Experience music in all its facets
Written by the company
- Guitars, drums, keyboards, studio and audio equipment, LPs & merch
- Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.
Shop with confidence at Muziker
Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- +421 2 581 017 55
- support@muziker.com
- muziker.com
Muziker is a major e-commerce player
4.2
Great
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
cover was damaged
26 March 2026
Reply from Muziker
Dear Janus,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker
Absolutely perfect!
Absolutely perfect!
Fast delivery and very nice service. Very nice price too.
Recommend from us in Sweden.
24 March 2026
Reply from Muziker
Dear Charlotta,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker
Quick shipping to the Netherlands
Quick shipping to the Netherlands, well packed, top quality: thanks.
24 March 2026
Reply from Muziker
Dear Wigbold ,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker
One of the best customer service experience I've had
The item had QC issues, so I had to return it. The interaction with customer service was the best part of an otherwise stressful situation.
The response time was instant and all CS specialists were friendly and helpful, which made the process smooth.
Because of that, I have no complaints even though the item was faulty. After checking other online shops, I found that QC issues were common across other items from the same manufacturer, so this was not Muziker's fault.
14 April 2026
Reply from Muziker
Dear Sergei,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker
Some issues
The bassguitar that I purchased has some small issues which could have been prevented before shipping. Not that I am not happy with the instrument but it’s a bit irritating that I have to go to a luthier to fix the issues before having fun.
23 March 2026
Reply from Muziker
Dear Boudewijn,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Prices are good but the delivery is…
Prices are good but the delivery is quite expensive.
23 March 2026
Reply from Muziker
Dear Customer,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes.
Kind regards,
Patrik - Muziker
this site is a scam
this site is a scam. they just steal your money. they don’t respond to emails, no legal documents can be found on the site (to file a lawsuit). forced to contact the embassy. never thought that in 2026 I would have to write something like this about a music store.
2 April 2026
Unprompted review
Reply from Muziker
Dear Петро,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.ua and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Fast Delivery
15 March 2026
Reply from Muziker
Dear Stefan,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker
I am really thankful for the support…
I am really thankful for the support during the shipping, the fast replies and the help in sorting it out. The stuff I bought came in perfect, undamaged and I've been enjoying my purchase daily. Highly recommend!
19 March 2026
Reply from Muziker
Hello Demante,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
It was quick and easy transaction
It was quick and easy transaction. Everuthing went smoothly. Thank You!
18 March 2026
Reply from Muziker
Hello Raigo,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Reply from Muziker
Hello Dimitrijs,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Reply from Muziker
Hello Raivis,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Damaged goods, no refund or replacement
Ordered vinyl cds. Came in barely any packaging around it and ofc was damaged during shipping. Claims on the website doesn't work and customer service just shrugs and says they cant to anything. DO NOT ORDER FROM THIS SCAM SITE!!!! Hundreds of euros lost and all im left with is rage and some damaged vinyls.
4 March 2026
Unprompted review
Reply from Muziker
Dear Elisabeth,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
“open box” guitar was in unclear damaged state
Guitar was sold as “open box”, but was damaged and had undergone fender repairs, which was not mentioned before purchase. Compensation offered was not nearly sufficient and no details were provided upon asking about the repairs. Lengthy return process, slow responses from support.
16 March 2026
Reply from Muziker
Dear Alex,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
I did not receive my purchase??????
15 March 2026
Reply from Muziker
Dear Jane,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Late delivery, wrong content, no adequate support
I ordered a looper, 9volt adapter and some cables at Muziker at 13/3. Took up to 26/3 to get my order delivered bij UPS. Was very surprised to receive a dental implant (!) in my package instead of what I ordered. Box was adressed to me, containment and packing list was for a dentist in Groningen. Very strnge. Probably an issue with UPS or douane. Contacted Muziker, they seemed helpfull in their first contact, but after filling in a form they stated formally they would take up to 30 working days to resolve the issue. Much to long. Got involved in an unclear proces from UPS (‘damaged package’, which it was not). This past week I tried 3 times to get an update from Muziker about the issue, but got no response at all. Want my money back, but not sure if I ever will.
15 March 2026
Reply from Muziker
Dear Ton,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Reply from Muziker
Hello Artturi,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Guitar check not performed
I’m wondering if the “instrument setup” and “playability check” which I paid extra for were actually done. When I unboxed the instrument, the strings were very loose, as if it hadn’t been tuned at all. Of course, it’s possible the inspector detuned it after inspection. However, the main issue is that once I tune it up, the strings buzz all over the fretboard. Now I need to raise the saddle and maybe adjust the neck. So I don’t think the extra money for the setup and check was worth it.
13 March 2026
Reply from Muziker
Dear Per,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
I bought a vinyl record that had a defect.
I bought a vinyl record that had a defect. I wrote a defect report, no response for 2 weeks, although the email said they would contact me within 3 business days.
13 March 2026
Reply from Muziker
Dear Andris,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Reply from Muziker
Hello Jose,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
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