Good service, fast delivery. Bought a Pasadena guitar. Packaging was good. It would help customers decide much quicker if there were short videos of the instruments being played to hear the sound q... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Good quality service. Contacted the customer service and they responded fast and were extremely helpful. Shipping to Portugal took about a week. Really glad I did business with you guys.
Company replied
The order arrived in good conditions within the predicted date/time. They have more payment options than some shops for Portugal which is why I chose Musiker and all went well.
Company replied
Everything was excellent. I had questions about an order and received an answer quickly. Furthermore, the promotions were valuable. I took advantage and bought a lot of yarn. The shipping was quick a... See more
Company replied
Hello, I am very sad and angry with the UPS carrier after reading that the package was refused and returned to Slovakia. I never refused the package because no one notified me, and simply becaus... See more
Company replied
The title of this article was misleading. It states that the article i bought contains all three versions of the album, which is a good deal. I asked a question on the website to make sure, and I was... See more
Company replied
I bought a vinyl and it arrived broken in half. I opened a ticket with pictures and all the needed information and I get an answer asking for pictures. I also checked the box that the main package was... See more
Company replied
Fast international delivery, everything according to what was ordered, user friendly process and very important, stock of items that in my home country I was told would only be available in July... An... See more
Company replied
Easy purchase. Super fast and problem free delivery. The guitar was in perfect condition on arrival. I would definetly buy again.
Company replied
Very fast shipping, packaging also good as everything came in mint conditions. Will definitely purchase again!
Company replied
Great experience. It’s my second order with Muziker and everything went smoothly. The product arrived quickly and in perfect condition.
Company replied
You had what most others nearby do not. Received in good order. I would buy from you again and trust you with more expensive items. An American who resides in Portugal.
Company replied
The ordering processes were easy as expected from a large e-commerce business. The shipment was on the slow side. This could be due to international shipping and the Hollidays.
Company replied
Good price, great working amp and it arrived sooner than expected. Very fast shipping. Thank you!
Company replied
Nicely packed order, delivery time was OK ..Resumé : All good..Cheers.
Company replied
great price for a great pedal. delivery costs were for the little time it took. very pleased as always with muziker
Company replied
I highly recommend Muziker for their excellent service and products.
Company replied
Very fast and had no issues. Guitar arrived perfectly :)
Company replied
fast shipping , always had a good experience with Muziker
Company replied
Love it so much All perfect condition
Company replied
The service, pricing, and delivery speed were all excellent. I recently purchased a Callaway XR Black/Silver Right-Handed Graphite Regular Standard Golf Set labeled as “just unboxed.” I expected a s... See more
Company replied
The delivery company could not deliver to the address.
Company replied
All good with the order, thank you
Company replied
Nice quality of the yarn
Company replied
Wide variety of products, competitive prices and fast delivery.
Company replied
Good tracking, delivered on time
Company replied
Fast delivery, package received as expected, safely packed.
Company replied
Fast shipping and excellent item
Company replied
Very easy order and got quick I hope deal with us again
Company replied
I ordered part and all run ok with no problems.
Company replied
Arrived in order.
Company replied
Good price and fast shipping
Company replied
Excellent service and quality products.
Company replied
delivered in good condition
Company replied
Very good to buy golf products!
Company replied
Company details
- Musical instrument shop
- DJ Supply Shop
- Electronics store
- Recording Studio
- Sheet Music Shop
- Home audio shop
Written by the company
Uma loja online europeia confiável com mais de 25 anos de história e showrooms na República Checa e na Eslováquia, especializada em instrumentos musicais, LPs, tecnologia de áudio, equipamentos de DJ e acessórios musicais. Uma empresa socialmente responsável, com respeito pelo planeta e com o objetivo de melhorar continuamente os seus serviços.
Experimente a música em todas as suas facetas
Written by the company
- Guitarras, baterias, teclados, tecnologia de estúdio e áudio, LPs & merchandising
- A Muziker fornece equipamentos de topo para músicos, produtores, DJs e fãs de vinil, bem como para entusiastas de áudio e vídeo.
Compre com confiança na Muziker
Devoluções fáceis, centro de assistência próprio e suporte profissional
Aproveite devoluções sem complicações, assistência interna dedicada e suporte profissional ao cliente.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- +421 258 101 757
- portugal@muziker.com
- muziker.pt
Muziker é um grande retalhista online
4.5
Excellent
851 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing shop
6 November 2025
Reply from Muziker
This is the best kind of feedback we could ask for! We're so happy to hear you're loving your experience with Muziker. We'll keep striving to exceed your expectations in the future.
Awesome experience
Good price, great working amp and it arrived sooner than expected. Very fast shipping. Thank you!
5 November 2025
Reply from Muziker
Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.
Trustworthy
Easy purchase. Super fast and problem free delivery. The guitar was in perfect condition on arrival. I would definetly buy again.
31 October 2025
Reply from Muziker
We're over the moon about your review! It's customers like you who make our work so rewarding and remind us why we do what we do. Thanks for being a part of the Muziker family!
Reply from Muziker
Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.
All went well
27 October 2025
Reply from Muziker
This review totally made our day! We're overjoyed to hear you're enjoying your purchase from Muziker. We put a lot of care into selecting the best gear, and it's so rewarding to hear it's making you happy
Nicely packed order,all good
Nicely packed order, delivery time was OK ..Resumé : All good..Cheers.
15 October 2025
Reply from Muziker
Wow, thanks so much for the awesome review! We're absolutely thrilled you had such a great experience with us. It means the world to our team to hear that we're hitting the right notes!
yes all was fine
12 October 2025
Reply from Muziker
This review totally made our day! We're overjoyed to hear you're enjoying your purchase from Muziker. We put a lot of care into selecting the best gear, and it's so rewarding to hear it's making you happy.
Very fast shipping
Very fast shipping, packaging also good as everything came in mint conditions. Will definitely purchase again!
12 October 2025
Reply from Muziker
"Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.
Absolute best customer service I've…
Absolute best customer service I've ever experienced! Fast, friendly, and supportive customer service team and the items I ordered arrived nicely packaged and exactly what I wanted.
12 October 2025
Reply from Muziker
We're over the moon about your review! It's customers like you who make our work so rewarding and remind us why we do what we do. Thanks for being a part of the Muziker family!
4 stars only because when they printed…
4 stars only because when they printed the address on the label it was incomplete but the address on the invoice was correct otherwise perfect service
9 October 2025
Reply from Muziker
This is the best kind of feedback we could ask for! We're so happy to hear you're loving your experience with Muziker. Just to clarify, the label only shows part of the address, but the courier uses the full information from our system, so delivery is not affected. We'll keep striving to exceed your expectations in the future.
I made a mistake ordering one item
I made a mistake ordering one item. Send an email to correct the error but I had a response generic and no one tried to help.costumer services NO STARS
6 October 2025
Reply from Muziker
We are very sorry for the confusion and that you didn’t receive the assistance you needed. Please contact us directly at portugal@muziker.com
so we can help you with your order. We appreciate your feedback and look forward to resolving this for you.
nice/smooth
16 September 2025
Reply from Muziker
Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service
Be careful
The title of this article was misleading. It states that the article i bought contains all three versions of the album, which is a good deal. I asked a question on the website to make sure, and I was told "this includes all 3 versions of the album." I obviously only received one album. It would have been necessary not to mislead the customer in this situation, and I consider this a scam.
12 September 2025
Reply from Muziker
Dear Amandine,
Thank you for your feedback. We are very sorry to hear about the misunderstanding regarding the album versions.
We always strive to provide accurate product information, and we regret that this caused confusion. Please feel free to contact us directly so we can discuss this matter further.
Thank you for bringing this to our attention.
Kind regards,
Good packaging very very minimal damage…
Good packaging very very minimal damage and record with crisp quality
3 September 2025
Reply from Muziker
Your review is like a ray of sunshine brightening up our day! We're so grateful for your positive vibes and for sharing your awesome experience with us. Keep the good energy flowing!
I ordered part and all run ok with no…
I ordered part and all run ok with no problems.
1 September 2025
Unprompted review
Reply from Muziker
Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.
Everything was excellent
Everything was excellent. I had questions about an order and received an answer quickly. Furthermore, the promotions were valuable. I took advantage and bought a lot of yarn. The shipping was quick as well. Just great service.
29 August 2025
Unprompted review
Reply from Muziker
Muito obrigado por compartilhar a sua experiência positiva! Adoramos saber de clientes satisfeitos como você. Isso nos inspira a continuar fazendo o que amamos e oferecendo o melhor serviço possível.
Good service
Good service, fast delivery. Bought a Pasadena guitar. Packaging was good.
It would help customers decide much quicker if there were short videos of the instruments being played to hear the sound quality before ordering online because that is the only way to know the quality of a musical instrument whether you are buying online or at the store.
3 August 2025
Reply from Muziker
We're beyond thrilled to hear you had such a positive experience. We'll continue working hard to ensure every customer feels the same way, providing top-notch service and the best musical gear around.
The order arrived in good conditions…
The order arrived in good conditions within the predicted date/time. They have more payment options than some shops for Portugal which is why I chose Musiker and all went well.
4 August 2025
Reply from Muziker
Your review brought a huge smile to everyone's face here at Muziker. It's so gratifying to know we're making a positive impact on our customers' lives. Thanks for choosing us!
Reply from Muziker
Esta avaliação alegrou o nosso dia! Ficamos muito felizes em saber que está a gostar da sua compra na Muziker. Temos muito cuidado em selecionar os melhores equipamentos e é muito gratificante saber que estão a deixá-lo satisfeito.
Great experience
Great experience. It’s my second order with Muziker and everything went smoothly. The product arrived quickly and in perfect condition.
28 July 2025
Unprompted review
Reply from Muziker
We're so happy to have played a part in your musical story. It's an honor to serve such passionate and creative customers like you. Thanks for sharing your experience and for choosing Muziker!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.