Good service, fast delivery. Bought a Pasadena guitar. Packaging was good. It would help customers decide much quicker if there were short videos of the instruments being played to hear the sound q... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Good quality service. Contacted the customer service and they responded fast and were extremely helpful. Shipping to Portugal took about a week. Really glad I did business with you guys.
Company replied
The order arrived in good conditions within the predicted date/time. They have more payment options than some shops for Portugal which is why I chose Musiker and all went well.
Company replied
Everything was excellent. I had questions about an order and received an answer quickly. Furthermore, the promotions were valuable. I took advantage and bought a lot of yarn. The shipping was quick a... See more
Company replied
Hello, I am very sad and angry with the UPS carrier after reading that the package was refused and returned to Slovakia. I never refused the package because no one notified me, and simply becaus... See more
Company replied
The title of this article was misleading. It states that the article i bought contains all three versions of the album, which is a good deal. I asked a question on the website to make sure, and I was... See more
Company replied
I bought a vinyl and it arrived broken in half. I opened a ticket with pictures and all the needed information and I get an answer asking for pictures. I also checked the box that the main package was... See more
Company replied
Fast international delivery, everything according to what was ordered, user friendly process and very important, stock of items that in my home country I was told would only be available in July... An... See more
Company replied
Easy purchase. Super fast and problem free delivery. The guitar was in perfect condition on arrival. I would definetly buy again.
Company replied
Very fast shipping, packaging also good as everything came in mint conditions. Will definitely purchase again!
Company replied
Great experience. It’s my second order with Muziker and everything went smoothly. The product arrived quickly and in perfect condition.
Company replied
You had what most others nearby do not. Received in good order. I would buy from you again and trust you with more expensive items. An American who resides in Portugal.
Company replied
The ordering processes were easy as expected from a large e-commerce business. The shipment was on the slow side. This could be due to international shipping and the Hollidays.
Company replied
Good price, great working amp and it arrived sooner than expected. Very fast shipping. Thank you!
Company replied
Nicely packed order, delivery time was OK ..Resumé : All good..Cheers.
Company replied
great price for a great pedal. delivery costs were for the little time it took. very pleased as always with muziker
Company replied
I highly recommend Muziker for their excellent service and products.
Company replied
Very fast and had no issues. Guitar arrived perfectly :)
Company replied
fast shipping , always had a good experience with Muziker
Company replied
Love it so much All perfect condition
Company replied
The service, pricing, and delivery speed were all excellent. I recently purchased a Callaway XR Black/Silver Right-Handed Graphite Regular Standard Golf Set labeled as “just unboxed.” I expected a s... See more
Company replied
The delivery company could not deliver to the address.
Company replied
All good with the order, thank you
Company replied
Nice quality of the yarn
Company replied
Wide variety of products, competitive prices and fast delivery.
Company replied
Good tracking, delivered on time
Company replied
Fast delivery, package received as expected, safely packed.
Company replied
Fast shipping and excellent item
Company replied
Very easy order and got quick I hope deal with us again
Company replied
I ordered part and all run ok with no problems.
Company replied
Arrived in order.
Company replied
Good price and fast shipping
Company replied
Excellent service and quality products.
Company replied
delivered in good condition
Company replied
Very good to buy golf products!
Company replied
Company details
- Musical instrument shop
- DJ Supply Shop
- Electronics store
- Recording Studio
- Sheet Music Shop
- Home audio shop
Written by the company
Uma loja online europeia confiável com mais de 25 anos de história e showrooms na República Checa e na Eslováquia, especializada em instrumentos musicais, LPs, tecnologia de áudio, equipamentos de DJ e acessórios musicais. Uma empresa socialmente responsável, com respeito pelo planeta e com o objetivo de melhorar continuamente os seus serviços.
Experimente a música em todas as suas facetas
Written by the company
- Guitarras, baterias, teclados, tecnologia de estúdio e áudio, LPs & merchandising
- A Muziker fornece equipamentos de topo para músicos, produtores, DJs e fãs de vinil, bem como para entusiastas de áudio e vídeo.
Compre com confiança na Muziker
Devoluções fáceis, centro de assistência próprio e suporte profissional
Aproveite devoluções sem complicações, assistência interna dedicada e suporte profissional ao cliente.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- +421 258 101 757
- portugal@muziker.com
- muziker.pt
Muziker é um grande retalhista online
4.5
Excellent
851 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast processing to shipping. UPS bad delivery
Fast processing to shipping but for the price paid UPS should have deliver at my home. Was there the whole day and they end up delivering it to a pick up point. Not good.
27 October 2024
Reply from Muziker
Olá Henrik,
Ficamos muito felizes que você compartilhe sua experiência com outras pessoas. Lamentamos que a entrega não tenha ocorrido no prazo e nas condições esperadas. Se você tiver algum problema com seu pedido, entre em contato conosco pelo e-mail de atendimento ao cliente portugal@muziker.com e teremos prazer em ajudá-lo.
Uma saudação cordial,
Mauri García - Muziker
Very quick and hazzelfree way to place…
Very quick and hazzelfree way to place order, order confirmation and delivery.
Confused as I got a 29 pages “ terms & conditions”. Do you really need that? Don’t you believe in what you do and sell? Should I be concerned if I have any issues?
17 October 2024
Reply from Muziker
Your review is a breath of fresh air and a burst of sunshine! We're so glad you had a positive experience with Muziker. It's customers like you who make our work so enjoyable and rewarding.
Reply from Muziker
Olá Luis!
É ótimo ler sobre sua experiência positiva com nossa loja! Obrigado pela sua avaliação :)
Atenciosamente,
Mauri García - Muziker
It arrived perfectly.
8 October 2024
Reply from Muziker
Wow, thanks so much for the awesome review! We're absolutely thrilled you had such a great experience with us. It means the world to our team to hear that we're hitting the right notes!
Very good experience
My first experience buying at muziker was really nice. I bought a cycling helmet it was for a quite good price if to compare any other shop, shipping was quite fast too, item well packed. Also contacted support becase the parcel seemed to be in delay for pick up by UPS on the beginning and they answered very fast. Can say I recommend this shop!
4 October 2024
Reply from Muziker
This review totally made our day! We're overjoyed to hear you're enjoying your purchase from Muziker. We put a lot of care into selecting the best gear, and it's so rewarding to hear it's making you happy.
Everything with Muziker was ok but ups…
Everything with Muziker was ok but ups didn't even try to deliver the produkt at my house. They simply left it at a pickup point. That's not nice.
17 September 2024
Reply from Muziker
We appreciate your kind words about Muziker. We're always striving to provide the best possible shopping experience for our customers.
We are also very sorry to hear that you had a disappointing experience with UPS. We understand that it can be frustrating when a delivery doesn't go as planned.
We'll reach out to UPS to investigate this matter further and ensure that you receive the best possible delivery service in the future.
Thank you for your comments again.
My vinyl came with a crease due to…
My vinyl came with a crease due to shipping handling, it came in a vinyl box and with bubble wrap but I suggest maybe a system like amazon with a vinyl box and a bigger box
15 September 2024
Reply from Muziker
We're so sorry to hear that your vinyl arrived with a crease. We take great care to package our vinyl records securely, and it seems there was an unfortunate incident during shipping.
Please contact our customer service, we will be happy to help you with this inconvenience.
We appreciate your feedback about the packaging. We'll definitely consider using a larger outer box for future shipments to provide even more protection. Thank you for bringing this to our attention!
All went perfectly well 😁
5 September 2024
Reply from Muziker
We're all about the music, and your review tells us we're hitting all the right notes! Thanks for the love and for being a part of our vibrant musical community.
Great Deal!
Everthing arrived on time, well packed and in good condition. The prices are very atractive as well. The only reason I did not give 5 stars is because it took 24 hours to receive the invoice to confirm the payment and that got me worried, but everything went well and I recomend Musiker.pt
22 August 2024
Reply from Muziker
We're always here to help you on your musical journey, whether you're a beginner or a seasoned pro. Thanks for choosing Muziker, and we hope to see you again soon!
Terrible experience
Terrible experience, possibly the worst in the last 20 years among the thousands of purchases I've made across dozens of different online stores. In short: I ordered an item that was listed as "on the way" with an estimated delivery time of 15 days. After those 15 days passed, on the 20th day, I asked when it would be delivered. MUZIKER's response was that the item was out of stock from the supplier, with a new estimated delivery date of another two months. Although I expressed my disappointment, I said I was willing to wait. To my surprise, the very next day, MUZIKER canceled my order without my authorization and told me to reorder it, with the same delivery estimate! The problem is that this time, for reasons unknown, the item had increased in price by about 10%! Such a lack of professionalism... I do not recommend MUZIKER to anyone.
19 August 2024
Unprompted review
Reply from Muziker
Olá Patricio,
Estamos muito felizes que sua experiência de compra na Muziker tenha sido positiva e esperamos sua próxima visita à nossa loja online :)
Sinceramente,
Mauri García - Muziker
Good everything is good
28 July 2024
Reply from Muziker
Your review is the perfect way to start our day on a high note! We're so grateful for your positive energy and for sharing your awesome experience
Great buying experience!
This is the second time I order from Musiker and it's been yet again a great experience. My order was delivered as per informed date and my guitar arrived in good condition. Well done!
28 July 2024
Reply from Muziker
This review totally made our day! We're overjoyed to hear you're enjoying your purchase from Muziker. We put a lot of care into selecting the best gear, and it's so rewarding to hear it's making you happy
Often cheaper than other online shops…
Often cheaper than other online shops and very fast.
8 January 2024
Reply from Muziker
Wow, thanks so much for the awesome review! We're absolutely thrilled you had such a great experience with us. It means the world to our team to hear that we're hitting the right notes!
Return policy does not work!
8 July 2024
Reply from Muziker
Dear Anderson,
We're really sorry that we weren't able to fulfill your expectations. Please accept our apology.
We have checked your return and all seems to be going as expected, the order is picked up and it is coming back to us,
and as soon as we receive it we will proceed with the refund.
Could you please contact us to portugal@muziker.com and tell us more about the issue that you are experiencing, we will be very happy to help you.
At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Maur García - Muziker
Reply from Muziker
Olá Joao,
Estamos muito felizes que sua experiência de compra na Muziker tenha sido positiva e esperamos sua próxima visita à nossa loja online :)
Sinceramente,
Mauri García - Muziker
Ease and speed.
14 July 2024
Reply from Muziker
Olá,
Obrigado por compartilhar sua experiência com outros clientes, esperamos sua próxima visita :)
Sinceramente,
Mauri García - Muziker
Competitive prices
Competitive prices. Although shipping cost could be lower (10€ it's at lot in my opinion for delivery within EU). Fast service. Recommended.
12 July 2024
Reply from Muziker
Hello Dinis,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Mauri García - Muziker
Reply from Muziker
Hello Ariel,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Mauri García - Muziker
Item delivered according the…
Item delivered according the expectations. Good quality. Well packed
24 June 2024
Reply from Muziker
Hello!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Mauri García - Muziker
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.