I ordered 2 bodhráns and they were dispatched the following day. They arrived separately, but that was not Muzikkon's fault. I wasn't worried because I could follow both packages online and knew when... See more
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We are a Dublin Ireland based Musical Instrument company. We supply and manufacture top quality affordable Traditional Irish, Ethnic and World Musical Instruments including Harps, Bodhran Drums, Flutes, Banjos, Ouds, Renaissance Lutes, Dulcimers and many othe that you can find on our website : www.muzikkon.com All our instruments and accessories are made with the finest tone woods at very affordable prices for today's musician. All our Products comes with 3 Years Warranty and 30 Days Money back Guarantee. We offer educational and industry discounts . You can Contact us online 24 hours by visiting our website : www.muzikkon.com Please feel free to pop in to our Showroom in Dublin or Wicklow We ship all our instruments Worldwide Daily.
Unit 10, Robinhood Bsuiness Park, Robinhood Road, D22 P7E5, Dublin 22, Ireland
Replied to 62% of negative reviews
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I received this beautiful instrument three days ago, so I've had a chance to get used to it a little before writing to you.
As I've often read in your customer reviews, this lute is truly superb and apparently of impeccable quality.
I come from the world of classical guitar, so I am discovering this new feel and these new sounds, which I find enchanting.
When this lute was tuned and began to stabilize a little, which was not very easy, I was particularly surprised by the richness and power of its sympathetic resonances, which create a kind of “reverb” that it naturally carries within it.
It's very inspiring, and now it's up to me to take the time to try to master it.
A big thank you to Muzikkon for this so fine surprise!

Reply from Muzikkon
My Balalaika instrument was as described . Smooth transaction,thank you very much.

Reply from Muzikkon
It was my very first lute I have bought. It came on time. Unfortunatelly one gut fret was missing. Muzikkon immediately has sent full set of gut frets via express courier service. I would strongly recommend them as professional music store ever.

Reply from Muzikkon
**Update review**
I reached out to Muzikkon regarding a breakdown of the shipping costs for this purchase. However, they have not responded to my request. We were charged $54.00 for shipping and three weeks later, we received an additional invoice for customs and brokerage fees of $19 from UPS.
We have seen other online sellers charge for shipping only to have COD terms when the items arrive (to show a lower item cost at purchase.

Reply from Muzikkon
Dave was extremely helpful to me when I was buying my harp. It arrived to my door in perfect condition and I'm absolutely delighted with it.

Reply from Muzikkon

Reply from Muzikkon
I ordered 2 bodhráns and they were dispatched the following day. They arrived separately, but that was not Muzikkon's fault. I wasn't worried because I could follow both packages online and knew when they'd arrive. The quality of the instruments is exactly as described, well produced and robust. The packaging was also excellent - strong, well-taped and suitably labelled with 'Fragile' stickers. All in all, very much recommended! Thank you!

Reply from Muzikkon
My balalaika was shipped quickly, packed really well, and arrived in excellent condition. That's no small feat considering it was international shipping to the United States.

Reply from Muzikkon
They engaged to send the music instrument as soon as possible. They tried to find a quickly solution when the shipment agency doesn't answer about the shipment status.
Nice string harp, it looks very well made.

Reply from Muzikkon
Great service but one think let them down the put the wrong post code on the delivery label

Reply from Muzikkon
The harp came very well packed and has a good quality bag and tuner
A couple of strings snapped but that is to be expected with the cold snap and it coming all the way from Ireland.
Has a lovely Tone I'm very happy with it

Reply from Muzikkon
Absolutely appalling delivery service.
Dispatch within 48hrs....
Waiting nearly 14days on product.
Have had three failed delivery emails stating delivery "today" from GLS and now UPS.... Delivery driver arrived on Monday no parcel in GLS Van.... then Wednesday delivery scheduled, now update is no longer GLS but now UPS delivery....
Absolutely rediculous. Last time I purchase from Muzzikon. Will never recommend. 😡

Reply from Muzikkon
This is the third harp I have bought from Muzikkon, their service is excellent, and delivery from Ireland to the Netherlands was prompt and efficient.

Reply from Muzikkon
My grandkids love their Muzikkon harp! And it made it from Ireland to Belgium on time and without any hassles. So great to order online from Chicago and have the kiddos playing within a week! Thanks

Reply from Muzikkon
Excellent instrument (lute-guitar), well made and acoustically good. Delivered rapidly and well packed.

Reply from Muzikkon
Excellent craftsmanship, and packaged with exceptional care. I will happily get more instruments here in the future.

Reply from Muzikkon
Very fast shipping, they made sure my banjolele got to me before Christmas. Great company, would definitely reccomended them.

Reply from Muzikkon
Product shipped promptly and received prior to Christmas.

Reply from Muzikkon
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