The company are very efficient. I have always had my delivery and questions answered. I don’t like that I am now being charged almost £9.00 delivery. The product is already expensive. I would like o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s a good product and it works. There are some side effects,but they are manageable. The website is better than it used to be but I feel as a returning member, it should remember me and my details.... See more
Company replied
I loved this company, their service was very good. I lost 3 stone whilst I was BMI and hit my target so decided to come off it for a while due to the cost. Unfortunately I put a stone back on so I tri... See more
Company replied
The Mounjaro has helped me lose 3 stone 8 lbs which has been amazing. Service is fast and reliable. Only issues are 1. The app asks for the same information every month eg GP name and address wherea... See more
Company replied
Company details
- #63 of 73 best companies in Weight-Loss Service
Written by the company
Start your weight management journey today supported by our team of healthcare professionals and experts
Contact info
United Kingdom
- support@my-bmi.co.uk
- my-bmi.co.uk
4.2
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I am happy with everything you have…
I am happy with everything you have done to help me on my weight loss journey.
22 April 2026
Reply from myBMI
Hello.
We are so happy to hear about your positive experience on your weight loss journey with us. Thank you for your kind words!
Kind regards MyBMI.
Delivery is good but
Delivery is good. But there's never any benefits offered for customers expect if you're making your first purchase/referring someone else
19 April 2026
Reply from myBMI
Hello.
We appreciate your feedback on the delivery service. We are sorry to hear that you feel there aren't enough benefits for repeat customers and will consider this.
Kind Regards MyBMI.
Reply from myBMI
Hello.
We're happy to hear that our website was easy to use, and our consultation was helpful. Thank you for your positive feedback!
Kind regards MyBMI.
Excellent service from the consultation…
Excellent service from the consultation through to getting the product
The useful tools of tracking your weight and BMI are very useful
12 April 2026
Reply from myBMI
Hello.
We're happy to hear that you found our service excellent, from the consultation to receiving the product. We're also glad that you find the weight and BMI tracking tools useful!
Kind regards MyBMI.
They send emails to check on you
They send emails to check on you, make sure you are on track with your weight loss journey and if you need help. Brilliant experience!! From first ordering to now.
16 April 2026
Reply from myBMI
Hello.
We're glad you enjoyed your experience, from ordering to now. It's great to hear that our follow-up emails have been helpful and supportive during your weight loss journey. Thank you for your positive feedback!
Kind regards MyBMI.
Absolutely amazing company would…
Absolutely amazing company would recommend this to anybody
17 April 2026
Reply from myBMI
Hello.
We're happy to hear that you had such a wonderful experience. Thank you for recommending us; we appreciate your positive feedback!
Kind regards MyBMI
Great..swift delivery n packaging
26 March 2026
Reply from myBMI
Hello.
We're happy to hear that you received your order quickly and in good condition. Thank you for your positive feedback; we appreciate it.
Kind Regards MyBMI.
Absolutely brilliant product & company
Absolutely brilliant product & company
3 1/2 stone in 3months ,with no problems at all!!!
13 April 2026
Reply from myBMI
Hello.
We're delighted that our product helped you achieve such fantastic results over the past three months! Thank you for sharing your positive experience with us.
Kind regards MyBMI.
Reply from myBMI
Hello.
We're happy to hear that you had a great experience with our fast dispatch services. Thank you for your positive feedback; we appreciate it!
Kind regards MyBMI.
Professional and fast service
2 April 2026
Reply from myBMI
Hello.
We're happy to hear that you received professional and fast service. Thank you for your positive feedback; we appreciate it.
Kind regards MyBMI.
Reply from myBMI
Hello.
We're happy to hear that you had such a positive experience with our service, advice, and support! Thank you for your feedback.
Kind Regards MyBMI.
Amazing product
They look after you. Make sure u following the guidelines. Delivered perfect. Easy to use. Changed my life
3 April 2026
Reply from myBMI
Hello.
We're happy to hear that our guidelines were helpful and easy to follow! It's great to know our product has positively impacted your life. Thank you for your feedback!
Kind Regards MyBMI.
Repeat firm filling
I find having to fill out every form each time I need a new treatment tiresome. It’s like starting from scratch every month.
23 March 2026
Reply from myBMI
Hello,
We appreciate your feedback and are sorry you find the repeated form filling tiresome. We will review our processes to see how we can improve your experience.
Kind Regards,
Bethan
myBMI
I am very happy using this company the…
I am very happy using this company the offer a good service.
1 April 2026
Reply from myBMI
Hello,
We're happy to hear that you are very satisfied with our service! We appreciate you taking the time to leave us this positive feedback.
Kind Regards,
Bethan
myBMI
I have felt lot better on my journey
I have felt lot better on my journey
I have lost 3 stones.
The team been so helpful every time I email them if there was a problem.
30 March 2026
Reply from myBMI
Hello.
We're happy to hear that you're feeling better and have achieved such a fantastic result! We're also glad our team could provide helpful support throughout your journey. Thanks for your positive feedback.
Kind regards MyBMI
Excellent service and smooth experience
I had a very positive experience with this company. The process was straightforward, communication was clear, and everything was handled professionally from start to finish. I felt well informed and supported throughout, which made the whole experience stress-free. I would definitely recommend their services to others.
22 March 2026
Reply from myBMI
Hello.
We're happy to hear that you had a positive experience! We appreciate your feedback regarding our clear communication and professional handling of your needs. It's great to know you felt well-supported. Thank you for recommending our services!
Kind regards MyBMI
No hassle when reordering and arrives…
No hassle when reordering and arrives quickly and on time.
22 March 2026
Reply from myBMI
Hello.
We're happy to hear that reordering was easy, and your order arrived quickly and on time. We appreciate your positive feedback and thank you!
Kind regards MyBMI
Easy consultation and advice always…
Easy consultation and advice always given on any issues.
20 March 2026
Reply from myBMI
Hello
We're happy to hear that the consultation was easy and our advice helped you with any issues. Thank you for your positive feedback!
Kind regards MyBMI
Reply from myBMI
Hello.
We're happy to hear that we were quick and supportive! Thank you for your positive feedback; we appreciate it greatly.
Kind regards MyBMI
Great experience with MyBMI
Great experience with MyBMI. Have been a customer for a year and I’m receiving helpful consultation during my weightloss journey. Fast response on questions and the delivery on my order.
19 March 2026
Reply from myBMI
Hello.
We're happy to hear that you've had a great experience and have found our consultations helpful during your weight loss journey. We appreciate your positive feedback regarding our fast response times and delivery. Thank you!
Kind Regards MyBMI
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