MyOrigines Reviews 

188,271
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Very happy with the goods I purchase from MyOrigines. I make an order every month or two and the goods are dispatched quickly, arrive quite quickly and everything is packed perfectly. I would recommen... See more

Rated 5 out of 5 stars

Last week I bought Valentino Extradose, it’s so beautiful. Great price, fast & free delivery (if you order £75 or above) authentic website, what else can I say! Love all about my-origin, will order mo... See more

Rated 5 out of 5 stars

Excellent communication all the way concerning delivery, this is a positive for customers. Fast postage which outdone other reputable companies. Purchased items well wrapped for protection from loss.... See more

Rated 1 out of 5 stars

I bought it with lot a expectations.but it is not long lasting or no one noticed the smell 65 euro wasted Even a 15 euro perfume last much longer. I was thinking about purchasing more perfumes thou... See more

Company replied

Company details

  1. Perfume store
  2. Beauty products vending machine
  3. Skin care products vending machine

About MyOrigines

Written by the company

MyOrigines, la sélection des plus belles marques beauté.
Parfum, soin, maquillage, capillaire.

Depuis plus de dix ans, my-origines.com est ce point de rencontre unique de marques beauté iconiques et plus confidentielles : plus de 400 marques et 35 000 références.
Passionnés par la beauté, nous vous faisons vivre l’expérience d’une beauté experte à prix juste.
My-origines.com assure une livraison dans près de 26 pays en Europe, soit, pour plus d’un million de clients.

MyOrigines

Written by the company

Notre service client à votre écoute 💌
Du lundi au samedi de 8h à 18h, par téléphone au N° Cristal 0969 321 310
Notre engagement
Cette expertise que nous vous offrons au quotidien, nous a permis de gagner la confiance des plus grandes marques qui nous suivent et nous soutiennent depuis nos débuts. Grâce à une collaboration rigoureuse de nos équipes, nous sommes à même de vous proposer ces attentions particulières qui transforment votre expérience beauté en moments privilégiés : offres personnalisées, rendez-vous d’exception avec nos partenaires beauté, doses d’essais rigoureusement sélectionnées.

Livraison offerte dès 49€

Paiement sécurisé


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

188k reviews

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4.5

All reviews

(188,271)

24,411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Product delivered on time and very well…

Product delivered on time and very well packaged, just one thing that dissopointed me was a dirty mark on the box the product was in ,as it was a gift for my son I didn't feel I could give it to him like that.

17 May 2026
MyOrigines logo

Reply from MyOrigines

Hello,

Thank you for taking the time to share your experience.

We are delighted to hear that your order was delivered on time and that the products were carefully packaged.

However, we are sorry to learn that the product box arrived with a mark on it, especially as it was intended as a gift for your son. We completely understand your disappointment in this situation.

To allow us to review your case in more detail, we kindly invite you to contact our Customer Service team with your order number. You can reach us by email at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 6pm). You may also use the virtual assistant available on our website.

Please accept our apologies for this inconvenience, and thank you for bringing it to our attention.

Kind regards,

MyOrigines Customer Service Team

Rated 5 out of 5 stars

My favourite Scherrer fragrance supplied by MyOrigines

MyOrigines were able to supply my favourite Scherrer fragrance that is now quite difficult to find in UK, especially the Eau de Parfum. The price was good, ordering online was straightforward and the company responded promptly to my enquiry about possible extra customs fees (all charges were included in the price I paid. There were no additional fees.) I was kept informed about the delivery at each stage of my package's journey and I received the delivery just 8 days after placing the order. I was very impressed with the quality of the service throughout the process.

21 May 2026
Rated 1 out of 5 stars

I never got sent free samples as prommised

I never got the free samples and wad told i cannot send them out

19 May 2026
MyOrigines logo

Reply from MyOrigines

Hello,

Thank you for taking the time to share your feedback.

We are sorry to hear that you did not receive the free samples you were expecting. Please note that samples are offered subject to availability and depend on the stock provided to us by participating brands. Unfortunately, once an order has been shipped, we are unable to send samples separately.

We understand your disappointment and appreciate your understanding regarding this policy.

If you have any questions, please do not hesitate to contact our Customer Service team at info@my-origines.com or by phone at 02 00 97 00 15 (Monday to Saturday, 8am to 6pm). You can also use our virtual assistant available on our website for assistance.

Kind regards,

MyOrigines Team

Rated 5 out of 5 stars

recent order

always easy to order
kept updated about progress.
beautifully packaged.
prompt delivery.
Thankyou everyone!
merci beaucoup

18 May 2026
Rated 5 out of 5 stars

Excellent company

I love MyOrigines. I always receive products from them in good time and get excellent value for money. I find high end items with great discounts, then the product arrives in beautifully elegant packaging! Highly recommend this website because the MyOrigines Team actually care about their customers. Thank you for the lovely choice of products at affordable prices.

17 November 2025

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