They actually bother to listen to your problems, unlike your regular GP. So there's 5 stars straight off the bat. Super fast service for your prescriptions, usually the day after consultation - amazi... See more
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See what reviewers are saying
A very smooth process which was communicated well via email prior to speaking with Dr Razza. He, himself, was personable and professional. We discussed a number of things - my health issues and whi... See more
been a paitent for over 2 years now, MAC has struggled to provide me with adequate care for any longer than 2 months consecutively. constant delays, lack of replies, unsent/lost perscriptions, i... See more
Grateful for the service but the amount of hiccups and issues especially between the clinic and pharmacy is insane! Had to call and intervene almost every day to coordinate the clinic with the pharmac... See more
Company details
Written by the company
MyAccess Clinics is a group of private medical clinics in the UK offering specialised assessment and treatment with medical cannabis for individuals suffering from various pain and mental health conditions. The group offers 1:1 appointments virtually nationwide and has two clinic locations, one in London and the other is Bristol.
Contact info
Wilbraham Place Practice, 9a Wilbraham Place, Belgravia, SW1X 9AE, London, United Kingdom
- 02039834007
- info@myaccessclinics.com
- myaccessclinics.co.uk
4.0
Great
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fantastic consultation review
Fantastic consultation review . Understood exactly my needs and discussed options . Very happy customer
10 February 2025
Unprompted review
Easy to talk to and very helpful
5 February 2025
Unprompted review
The My Access Clinic’s merger has been a big upheaval
The My Access Clinic’s ‘merger’ with Alternaleaf has been a bumpy ride for me - appointments being postponed & prescribers changed. Still waiting for things to level out
29 January 2025
Pharmacy never received prescription
Pharmacy never received prescription. Staff largely unhelpfully. Multiple appointments cancelled in the lead up causing an extended gap in care. Issue still not resolved
29 January 2025
Five stars
Always provided professional and efficient product and timing especially Ethan Many times he has helped me with advice
28 January 2025
The Doctor was friendly and helpful
30 January 2025
Unprompted review
Dr David Bailey makes the experience…
Dr David Bailey makes the experience great!
The help I receive from everyone is so efficient.
28 January 2025
Unprompted review
I’m feeling absolutely at a loss and let down
Nothing is working as planned
Utterly feeling let down
G Abrams
Still no medication
Absolutely exhausted by these weeks of finding out the situation and not happy at all
15 January 2025
Virtual consultation
The virtual consultation went well. The GP was friendly, considerate and helpful. His knowledge and support gave me a confidence in him.
We discussed varieties of the products available in the regions of my requirements.
29 January 2025
Unprompted review
I was told I would have an appointment…
I was told I would have an appointment but it wasn’t booked in. I had a video appointment a week ago and still not had my prescription or have been asked for payment so who knows when I will receive it. Not happy.
22 January 2025
Unprompted review
No problems having the video call
No problems having the video call, everything working just fine .
14 January 2025
Great as always thank MAC for everything
13 January 2025
Absolutely appalling administration by…
Absolutely appalling administration by MyAccess and standard substandard service has been like this for the 2 years I’ve been with them. Just as 1 example I have not received my daytime medication now for nearly 2 months! I have called on 5 occasions in the last 7 weeks and asked for someone to get back to me but (no surprise) no one ever has, I am absolutely disgusted at the level of of incompetency and the unprofessionalism that I have had to put up with as a patient. Regards Mr David Andrade
24 January 2025
Professional yet friendly and …
Professional yet friendly and understanding
23 January 2025
Unprompted review
very good time keeping+ was really…
very good time keeping+ was really helpful
22 January 2025
Unprompted review
Straightforward
A very smooth process which was communicated well via email prior to speaking with Dr Razza. He, himself, was personable and professional. We discussed a number of things - my health issues and which product would be best suited for my needs for example. No complaints at all.
2 January 2025
Really helpful and informative would…
Really helpful and informative would recommend to anybody to give them a go five stars
16 January 2025
Unprompted review
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