Payoneer Reviews 

I'm a Pro freelancer on Fiverr which is my main source of income. I noticed my funds from Fiverr weren't reaching my bank account (they need to be transferred via Payoneer or PayPal). I found 5 transactions on Payoneer still pending, the first of which has been held since 31st December. The transfers normally take between 1-3 days.

I reported the situation to Payoneer on 12th January. It’s now 19 days later, and a whole month since the first transaction was held, and I’ve still not received any funds from Payoneer and they’re still withholding all 5 transactions.

I've also not been able to release money earned on Fiverr for fear of further funds also being withheld by Payoneer. I've now had no income from Fiverr in 31 days.

Payoneer support have acknowledged by email there is no problem with my account but are still telling me I need to wait for an update from them.

This is now extremely concerning as withholding my funds for no reason is the sign of a company in trouble.

Please deal with my situation immediately. I’ve waited long enough.

UPDATE 19/2/2024
I didn't receive my funds being withheld by Payoneer until 5th February, 36 days after they cut off access to my account. Due to me not being able to have access to any income for over a month, I was late with my HMRC tax payment and was fined £100, and I had to make 2 bank transfers from credit cards that both times I was charged a fee and interest on.

Although Payoneer admitted the problem was due to a ‘technical error’, they refused to take responsibility and compensate me for my losses.

Despite being a Payoneer user since 2019 I’ve decided to move my custom over to PayPal. I’ve been surprised to find I can make my transfers with no charge and receive them immediately. Much better than paying a fee, have to wait, and also risk Payoneer withholding my money for an indefinite amount of time for no valid reason.

Veryy. Veryy. Good.

I like it . Its very amazing and easy useful.

As a financial institution, they don't bother to track your money, until today I knew money comes back if transaction isn't successful on merchant's end, I bought a meta subscription with payoneer card and when it renewed this month meta charged me the amount and the transaction is being shown as successful in payoneers end while customer support of meta is saying they couldn't process and asked me to contact my card issuer and when I contacted they were blaming the merchant without tracking my money

Payoneer has responded and they were very helpful.

I need USD federal bank known as receiving account
I still haven't received an answer and I am connected to the live chat section
my custom ID is 74020744

Fraudulent organization stay away from them they are going to steal your funds

Unreliable app to make payments, although I’ve completed several transactions avg’ usd $200 they blocked my payment of usd $864 without informing anyone. I submitted all my verification docs, that they approved, then cancelled the payment.
I had to chase after them with multiple phone calls, to get my funds refunded.
Customer Service don’t know what’s happening & busy reading you bedtime stories from a support script.
Absolutely useless & unreliable.
I’ve requested the other person to open an account with the competition, successfully transferred payment within a few minutes.

unbelieveable. Verification stops, because I live and work in another country. Payoneer don´t accept a living address which is not in my passport-issuing country. Payoneer demands an adress in my country of origin which I don´t have or a passport from the country I live, which I don´t get and don´t want. 4 mails to Payoneer, 4 answers of people who don´t understand why this is not possible answering with randomly related statements.

My company made a payment to me on 3 October 2023. I still have not received my payment. I have been in contact with numerous customer service agents and all they keep telling me is that they are investigating and will let me know once they have more information. I have submitted all the info they require to see that my company's account was debited. It's been weeks and still no resolution. I have had to make loans to pay my bills. Each and every time the agents would either give me a different story or repeat the same lame story. I am really disappointed. How can my money just disappear? I trust Payoneer with my hard-earned money and this is what happened.

My sister had an issue with her local bank, she sent me an amount through Payoneer so i could withdraw it for her, The bulshit of payoneet set my account in review and asked for a work contract, i saw this bulshit before, but in payoneer you can see worst.

UPDATE:

After posting publicly about this, they finally replied to my email (only took 1 month to do so.) Email said that "team is working on this issue". WOW. Could not get more vague response than this.

This saga is already 3 months old, avoid this company like plague at all costs!

In case this situation is resolved, will be happy to update. Until then it remains.

Funds literally stolen. Not answering emails anymore, can't be reached by calling.

Everyone must be aware of payoneers business practices. They will literally steal your funds if they decide to close your account.

05-30 (almost 3 months ago) I received a payment from paypal to my payoneer account and it was declined from payoneer. Funny thing is they never sent this deposit back to paypal.

It took me 2 months of chatting and emailing back and forth to finally locate the payment with them, and after hundreds of failed and broken promised deadlines to "resolve this as soon as possible" they asked for banking details where to return the payment.

I provided the details on July 24th and since then - they completely ignored me.

Emails are not answered for over 3 weeks. I can't login into payoneer account. And whats even worse I can't call them because I'm asked for customer id - which no longer exists and I can't get over to someone to get a call.

This is what will happen to your funds - be aware and close your payoneer account as soon as possible, unless you want same thing to happen. They will simply take your funds, delete all your account info (can't even get statements from them for accounting) and that's it.

This is the most shady payment company ever. Not to be trusted.

AVOID.

Unable to withdraw funds from their site. Unable to add my own bank account. Not able to talk to customer support, just get sent to a FAQ page.

[$10.000] Payoneer froze my funds without providing me any explanation. I have reached out to them numerous times to resolve the issue, but they have consistently disregarded my requests. I even requested them to unlock my account so I could withdraw my money, and they promised to resolve it each time, but it has been two years now, and I still cannot access my funds. Isn't that considered misappropriation of assets?