My Amazon Guy Reviews 

494
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally professional, highly knowledgeable, and very effective at managing storefronts, listings, and advertising strategies. People consistently highlight the clear communication, prompt responses, and proactive approach shown by staff members. Reviewers deeply appreciate the tailored guidance and dedicated support that consistently helps improve overall business performance, sales, and online visibility. Some reviewers were not happy with full-service management, noting that ad spend and advertising costs increased while sales declined. Consumers also experienced issues with inconsistent team assignments, lack of proper structure, and poor communication regarding complex account tasks.

What people talk about most

Service

People report positive experiences with service, noting that the team is responsive, highly proactive, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting deep industry knowledge and proactive support.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting great communication, proactive... See more

Product

Customers consistently note positive experiences with product, highlighting that the team is easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Initial order on boarding had some communication issues, and I was a bit surprised upon order acknowledgment to find that I had to pay an additional 400.00 an hour if I wanted to speak with the perso... See more

Company replied

Rated 4 out of 5 stars

My Amazon Guy was a solid company to work with. They were on top of communication and reached out to us with reports and metrics. I wish they would have dove into our business a little more and as... See more

Company replied

Rated 5 out of 5 stars

Working with MAG has been a game changer for our business. Their team is highly knowledgeable, proactive, and thorough in everything from PPC optimization to catalog management. They communicate... See more

Company replied

Rated 5 out of 5 stars

Coming from Etsy to the Amazon ecosystem with a rebrand/relaunch as a one person team has been an uphill battle. Met Noah at Amplify Founderverse during an Amazon Brand intensive where every question... See more

Company replied


Company details

  1. Marketing agency
  2. also in
  3. Online marketing agency

Written by the company

A full service Amazon agency that helps brands increase their market share.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(494)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Pleased!

Excellent communication, fantastic work, great price... I really can't say enough about how pleased I am with the quality and price of what My Amazon Guy did for me. Sales are also already increasing!

1 August 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Excited to continue growing with you - Steven Pope

Rated 5 out of 5 stars

a Huge fan

a Huge fan, they have most reliable content on Amazon, live updates, a lot of engagement with audience including youtube channel, free content on website, podcast, Instagram, and even courses for affordable fee of 100-200 usd.
Highly reccomend as they made me reach the next level

31 July 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thank you for being a fan - Steven

Rated 5 out of 5 stars

They understand my goals and are…

They understand my goals and are achieving them.

30 July 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Hey Eric Thanks for the review.

I requested your information so we could check what project/service we did for ya

Rated 4 out of 5 stars

Good communication

They are working diligently on a very complicated case that I have. I appreciate the follow ups and communication.

24 July 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Emily I'm sorry to hear about your experience. Sometimes we come up short. Feel free to reach out to me if we can make you whole steven@myamazonguy.com

Rated 5 out of 5 stars

Steve has been a leader in the…

Steve has been a leader in the industry. As an agency owner, I started off my journey back in 2020 and have been learning from Steve's YouTube videos ever since. I appreciate all the work he has done for the community!

23 July 2025
Unprompted review
Rated 5 out of 5 stars

My Amazon Guy Steven Pope is the most…

My Amazon Guy Steven Pope is the most known figure of the professional Amazon seller community. I'm following him since years to keep up to date with changes and challenges in selling on amazon. I'm also member in one of his course products. Great up to date knowledge at a fantastic price point. I truly appreciate the work Steve does for the Amazon seller community.

20 July 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

It's all of US vs Amazon!

Rated 1 out of 5 stars

i regret hiring them.

While the team i worked with was responsive and friendly, they ultimately failed to deliver. I followed every bit of advice, tactic and strategy they recommended and both organic and ppc sales suffered. By every KPI they failed!

I opted for a 3 month contract and they tacked on another month. I was clear on the expectation to review the total performance before renewal and they still tacked on a renewal. They did offer a reduced rate, but based on their performance it should have not have incurred any cost.

During the entire time with them they asked for a full review. I responded that it seemed odd to get a review on week 1, and i'm glad i didn't do it. This agency cost of over $10,000 and my business suffered overall.

To add insult to injury, they sent a collection agency for the final payment after i repeatedly asked to speak to someone about the account and was clear BEFORE the expiry that i didn't want to renew.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

MAG is professional

MAG is professional, flexible, and proactive, which is great for small businesses like mine. We are now working hand in hand to take sales to a new level, and as a one-man band, I couldn't make it happen on my own!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Unexpected Experience with Amazing Results

Usually, when a company offers you something so good you don't believe it because it can't be that good. But with MAG it truly is. They dealt with so many things I wouldn't know how to get around (or even want to deal with) and surpassed my expectations 10 fold. John, Carlos, and the whole team are attentive and truly care, which is refreshing. If you're wanting to have your Amazon business BOOM then look no further than MAG!

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Amazon FBA Support Partner


Exceptional Amazon FBA Support Partner

Working with this team has helped take our business to a higher level. They are intelligent, thoughtful, and enthusiastic.
What really sets them apart is their organizational knowledge. If it is happening, or has happened on Amazon they know about it and very likely have already dealt with it.

Special thanks to Francisco Valadez. A true professional who is honest, dependable, and truly cares about the client

You won't find a better partner for your Amazon FBA journey.

17 June 2025
Unprompted review

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