My Amazon Guy Reviews 

494
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally professional, highly knowledgeable, and very effective at managing storefronts, listings, and advertising strategies. People consistently highlight the clear communication, prompt responses, and proactive approach shown by staff members. Reviewers deeply appreciate the tailored guidance and dedicated support that consistently helps improve overall business performance, sales, and online visibility. Some reviewers were not happy with full-service management, noting that ad spend and advertising costs increased while sales declined. Consumers also experienced issues with inconsistent team assignments, lack of proper structure, and poor communication regarding complex account tasks.

What people talk about most

Service

People report positive experiences with service, noting that the team is responsive, highly proactive, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting deep industry knowledge and proactive support.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting great communication, proactive... See more

Product

Customers consistently note positive experiences with product, highlighting that the team is easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Initial order on boarding had some communication issues, and I was a bit surprised upon order acknowledgment to find that I had to pay an additional 400.00 an hour if I wanted to speak with the perso... See more

Company replied

Rated 4 out of 5 stars

My Amazon Guy was a solid company to work with. They were on top of communication and reached out to us with reports and metrics. I wish they would have dove into our business a little more and as... See more

Company replied

Rated 5 out of 5 stars

Working with MAG has been a game changer for our business. Their team is highly knowledgeable, proactive, and thorough in everything from PPC optimization to catalog management. They communicate... See more

Company replied

Rated 5 out of 5 stars

Coming from Etsy to the Amazon ecosystem with a rebrand/relaunch as a one person team has been an uphill battle. Met Noah at Amplify Founderverse during an Amazon Brand intensive where every question... See more

Company replied


Company details

  1. Marketing agency
  2. also in
  3. Online marketing agency

Written by the company

A full service Amazon agency that helps brands increase their market share.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(494)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

Working with My Amazon Guy has been a…

Working with My Amazon Guy has been a game changer for our business. From day one, their team hit the ground running—offering expert strategies that immediately boosted our visibility and sales on Amazon. Their knowledge of SEO, PPC, and listing optimization is top-tier, and they took the time to understand our brand and goals.

Thanks to their guidance, we saw measurable growth in a short amount of time. Their communication is clear, their execution is fast, and their results speak for themselves. If you're looking to scale your business quickly and efficiently, we highly recommend My Amazon Guy. They’ve been a true partner in our success.

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Not what i signed up for

They lied what they would do for me. I paid 8000 for two months. When complained they said yes there is a misunderstanding and we will let you out of the contract as of today. So they knew they were wrong.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Founder & CEO

Our Amazon & Walmart brand manager Kaila is knocking it out of the park! She, Samantha and Jayce have a super team! Great results in first 20 days!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Finally Stress Releif

Selling on Amazon can be super stressful. I was at my wits ' end and about to give up on Amazon when I decided to take a chance with My Amazon Guy. Fast forward four years and I still have a strong partnership with MAG. My sales have grown and my stress has dropped. I would go with MAG again today. Very happy.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I've been working with MAG for almost 3 years now, and I am very happy with the collab. They take away almost all the work and are always there when needed. Highly recommended!

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Steven Pope is the real deal when it comes to Amazon growth!

Steven Pope is the real deal when it comes to Amazon growth!

From scaling products to building brand presence, My Amazon Guy isn’t just a catchy name — it’s a powerhouse service. Steven’s team helped move billions in product value, and his leadership reflects in the sharp, actionable strategies they offer.

What sets them apart? Honesty, consistency, and results. Whether you’re a startup or scaling fast, this team knows exactly how to unlock the next level on Amazon.

If you’re serious about eCommerce success, trust me — this is the only guy you need on your side. 🙌

4 July 2024
Unprompted review
Rated 5 out of 5 stars

MAG is great for us!

Guillermo and Zach were great partners for us and helped us grow 15 percent year over year. Very fond of the team, and they have plenty of support available and can customize any package based on your companies needs instead of a one size fits all.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Great long-term partner in continued growth

We are 3+ years into our partnership. We have achieved amazing growth while facing countless challenges. The team has grown with us as we continue to face new and unforeseen challenges that that online retail constantly brings. If you want to succeed in this environment, you can't go it alone. This team is as good as it gets, and we look forward to many more years of success

2 June 2025
Unprompted review
Rated 2 out of 5 stars

Not a good customer experience

I scheduled a call to learn more about improving my main image. The sales rep I spoke with acted totally bothered and uninterested. He seemed very annoyed that I didn't understand my click through rate.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Four years with MAG

I began working with Mag about Four years ago as a means of getting help with PPC and account management in Seller Central. Through that time, my company has experienced a lot of growth, and the relationships have only become stronger with MAG. It was an easy decision four years ago to go with Mag as a full service provider after Steven Pope got on the phone with me at a time when our primary product was suspended and got us back up and running in less than an hour. It was a decision that I do not regret to this day.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Astrid and My Amazon Guy

I have been working with Astrid and her team at My Amazon Guy for awhile now and they have been a game changer for me and my brands. They are more than merely just another agency. They help me with all aspects of being an Amazon seller. They have been instrumental in helping one of my brands consistently rank in the top 5 of it's category all while increasing profitability.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

More Than a Service—A True Partnership

We’ve been working with My Amazon Guy for nearly three years now, and we truly feel blessed to have such an incredible team supporting our brand. They consistently take the time to listen, understand our needs, and think outside the box. Communication has always been smooth, clear, and proactive.

A special shoutout goes to our account manager, John Erban, who has been with us almost since day one. John is not only a dedicated and loyal partner but also a genuinely amazing person. He goes above and beyond to ensure our Amazon business continues to grow and thrive. His commitment to both our success and to the My Amazon Guy team is clear in everything he does.

We honestly couldn’t ask for a better team. We appreciate you all deeply and are so grateful for the hard work and dedication you’ve poured into our brand.

We love you guys!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Love My Amazon Guy Team!

I love My Amazon Guy Team, I would highly recommend working with them! I have been with them for a little over a year now and they have helped take my Amazon sales from $0 to over $100,000 in that time! I've been continually impressed with their design team, communication and ability to fix issues that arise with Amazon quickly and accurately. I wouldn't be where I am without them and feel blessed that I am able to work with them.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Full Service Amazon Partner

MAG has been an excellent partner for us. They provide a full-service offering and have done an outstanding job at executing for our business, to improve our Amazon presence and increase our sales. Our dedicated team is very responsive and proactive to make sure we are staying ahead of the game. Highly recommend.

1 May 2025
Unprompted review

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