My Auto Shop Reviews 740

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Had booked a comprehensive service, Jack was allocated worker for it, have had Jack come round couple times for another job and his work ethic is professional, prompt w response and his explanation wa... See more

Rated 5 out of 5 stars

We are living in the UK currently and we wanted to sell our Kia seltos in Pune.The transaction with Jain Motors has been hassle free for us. The owner of Jain motors and the staff were cooperative and... See more

Rated 5 out of 5 stars

Booked rear brake pads and discs rotor replacement for this Wednesday just gone but was bumped down to today. Thankfully they did let me know yesterday via phone call. Recieved email and text about th... See more

Rated 1 out of 5 stars

Very poor service. Booked for a "Diagnostic" check on vehicle. No mechanical fix required, simply wanting to know what issues identified via Diagnostic test. Received reply following day stating they... See more

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Company details

  1. Mechanic

Written by the company

My Auto Shop thinks about car maintenance differently. We provide a trusted and convenient way to keep your car running smoothly, without all the hassle and confusion.


Contact info

4.2

Great

TrustScore 4 out of 5

740 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had booked a comprehensive service

Had booked a comprehensive service, Jack was allocated worker for it, have had Jack come round couple times for another job and his work ethic is professional, prompt w response and his explanation was clear. He replaced my plate light for free although he didn't need to but did it anyways so the extra mile there too for his customers he's assisting with. Easy bloke to chat w and recommend his work or if there's an option to request him.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Sold car in India hassle free while living in the UK

We are living in the UK currently and we wanted to sell our Kia seltos in Pune.The transaction with Jain Motors has been hassle free for us. The owner of Jain motors and the staff were cooperative and really very helpful. They took care of the entire documentation and transfer of the RC. They also made sure that the money was transferred within a day. I would certainly recommend Jain Motors for buying or selling cars. Thank you!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I don’t usually do these

I don’t usually do these, but these were the nicest & most helpful people I’ve ever come across. Not only did they make it easy, were super lovely but they went out of their way for me! Appreciate Ya’ll so much I can’t thank you enough 🫶🏽

11 February 2026
Unprompted review
Rated 5 out of 5 stars

They went the extra mile!

My experience from booking to having the job done was seamless, positive, quick and great. My Auto Shop Wellington was amazing and went the extra mile to help me with an additional issue in order to pass a WoF. They even followed up with a friendly call to see how I got on.
Would definitely recommend if you are in Wellington!

4 February 2026
Unprompted review
Rated 2 out of 5 stars

Worst experience ever paid 1000 bucks…

Worst experience ever paid 1000 bucks for brake rotors and pad replacement..the guy couldn't open two tryres with security lock nut..doesn't have the right tools..waste of time and money..2024 April experience

30 January 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service experience ever?

Truly awful experience with MyAutoShop. A screw up on their part left me an extra $300 out of pocket. When I tried to complain I was met with some of the rudest, most inconsiderate customer service I have ever experienced. Got ignored and brushed off so bad I had to email the CEO. Considering he also didn’t really seem to care, feels like the organisation as a whole doesn’t value customer satisfaction. I’m not usually so much of a Karen, but these people drove me genuinely insane with their awful stonewalling tactics and blasé attitude.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great communication, affordable. I am happy I used their service as they are in my local area. They definitely will be seeing me again for any future car work!

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Inspection says ‘good condition’ but…

Inspection says ‘good condition’ but missed obvious visible rust which is
Structural and now vehicle needs fixed so no car for work for 1 week + costs
Then report says (after I paid) ‘will not identify rust or corrosion;’ so basically paid $268 for nothing really unhappy and unsatisfactory complete waste of time

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Been waiting since December for them to…

Been waiting since December for them to sort our car out, numerous calls to ask on updates and just lately last week called to follow up after getting nothing since January and they had no notes on file about what needed to be done on our car, sent them an email of what needed to be done, only to ring today a week later and apparently no email was sent and no notes still on file of what needs to be fixed ! Asked them to call my partner and no call was made as he has all the information on the car. Bloody ridiculous.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Im a regular with MyAuto Shop

Im a regular with MyAuto Shop, I wouldn't go anywhere else, I read reviews from disgruntled people, I'm a woman that don't know Jane s about cars but they have a services page that you cannot go wrong, I told them I tried to fit new spark plugs but found oil leaking, and the tops were splitting the ones that holds the spark plug in, told him the sound my car made and instantly he said could be new gasket or maybe coils, so Anton arrived he fix it minus the coil and then started it poooof of smoke so he put new coils in because he said putting one in may not help with the other 3, he said my advice do all 4, and wallah I'm a happy lady. Awesome service

18 March 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND

When I booked I left a description detailed enough that the mobile tech knew exactly what was wrong before even looking at the car, yet he didn’t bring ANYTHING to start the repairs, forcing me to book another appointment, requiring another day off, at 3 times the cost a local mechanic charged. Terrible service.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, detailed and honest report from Andy at My Auto Shop Christchurch. Worth every cent. Will be using again in the future.

25 February 2025
Unprompted review

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