My Auto Shop Reviews 

742
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Kent My auto shop auckland completed a pre inspection for me yesterday 30/7/26 He was through and completed to satisfaction He was on time and sent the report through to me straight away. highly r... See more

Rated 5 out of 5 stars

Had booked a comprehensive service, Jack was allocated worker for it, have had Jack come round couple times for another job and his work ethic is professional, prompt w response and his explanation wa... See more

Rated 5 out of 5 stars

Booked rear brake pads and discs rotor replacement for this Wednesday just gone but was bumped down to today. Thankfully they did let me know yesterday via phone call. Recieved email and text about th... See more

Rated 1 out of 5 stars

Very poor service. Booked for a "Diagnostic" check on vehicle. No mechanical fix required, simply wanting to know what issues identified via Diagnostic test. Received reply following day stating they... See more

Company replied

Company details

  1. Mechanic

Written by the company

My Auto Shop thinks about car maintenance differently. We provide a trusted and convenient way to keep your car running smoothly, without all the hassle and confusion.


Contact info

4.1

Great

TrustScore 4 out of 5

742 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(742)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Great support from Andy

Great support from Andy ! Very prompt and neutral feedback ! Well done for serving the community and New Zealand people to buy quality cars. Keep up the good work! I will recommend auto shop to all my friends!

9 January 2023
Unprompted review
Rated 1 out of 5 stars

Waste of time

Contacted company twice, gave them all the details they needed to book my car in. They provided a day the technician would come . On said day no technician , they forgot to book me in. Being so close to travel during the holiday period this is extremely disappointing and such a waste of my time .

21 December 2022
Unprompted review
My Auto Shop logo

Reply from My Auto Shop

Hi Tania, really sorry about this. The holiday time is often crazy but thats no excuse for what has happened here. We will be sure to follow up with the team and understand where we fell down to make sure it doesn't happen again. I hope you've had a good holiday. Andy

Rated 5 out of 5 stars

Excellent platform

Excellent platform, easy to use. Efficient booking, good follow up prompts ahead and on the day, and good reporting immediately after.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Seamless mobile automotive repairs

Seamless, quick response/service via easy online booking system with additional phone contact. Very professional mobile technician who made all my automotive problems disappear, when no other repair company's, bar 1 bothered to respond. Totally recommended.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

How easy was that!

Easy to use online system which gives you options to suit your needs and budget. Everything confirmed via email. Thoroughly recommend it.

14 December 2022
Unprompted review

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