My Bespoke Room Reviews 

88
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how collaborative, patient, and genuinely helpful the designers are throughout the entire creative process. People truly love how easy it is to bring their dream spaces to life with professional guidance and tailored mood boards. Consumers also deeply appreciate the practical shopping lists and clever storage solutions that make room decorating completely effortless. Reviewers are particularly impressed by the remarkably quick turnaround times and smooth communication maintained from start to finish. Many individuals note that receiving expert design advice removes daily stress and beautifully transforms tricky rooms into functional homes.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting that everything is well thought out and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional high quality and... See more

Staff

Users describe positive interactions with staff, praising designers for their creativity, helpfulness, and... See more

Product

Clients share positive opinions on product quality and design services. Consumers highlight that designers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time we've used my bespoke room and our experience didn't disappoint. This time we designed 5 rooms (rather than just the 1 that we did first time round) and Kerry absolutely nailed... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience working with Milena. She was incredibly helpful and really took the time to listen to our needs and understand how we wanted to use the space. Her advice on layouts and de... See more

Company replied

Rated 5 out of 5 stars

Laura was amazing at helping us see that she could take the stress away from having to decide about colour schemes, furniture etc and how things could be mapped out in our new downstairs renovation. S... See more

Company replied

Rated 5 out of 5 stars

I loved working with Federica — she made the whole process fun and effortless. She was genuinely excited about the project, super thoughtful, and somehow translated the fuzzy ideas I couldn’t expla... See more

Company replied


Company details

  1. Interior designer

Written by the company

Interior design for everyone. Award-winning interior design services with affordable fixed-price packages from £195 to £695 per room: ✨ Design Fix package for £195 per room ✨ Room Styling package for £295 per room ✨ Room Design packages £495 to £695 per room We offer everyone a FREE 30-minute call with our expert interior designers. Visit our website www.mybespokeroom.com to find out more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

5-star
4-star
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1-star

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4.8

All reviews

(88)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely dining room

Laura was great to work with, very flexible and took on board everything we wanted. We're thrilled with the outcome and she even went above and beyond when we wanted to tweak a few bits after the final design. I'll certainly use the service for more rooms in the coming months

5 April 2025
Unprompted review
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Reply from My Bespoke Room

Hi Danny,

Thank you so much for your wonderful review! We're absolutely delighted to hear you're thrilled with your new dining room.

It's fantastic to know that Laura was great to work with, and that her flexibility and attentiveness to your preferences resulted in an outcome you love. We're especially pleased she was able to go the extra mile and accommodate your tweaks after the final design – ensuring you're completely happy is always our priority.

We really appreciate your kind words and are thrilled that you plan to use our service for more rooms in the coming months. We look forward to working with you again!

Warmly,

Vince & The MBR Team.

Rated 5 out of 5 stars

Free Consultation Review - Aless

I decided to use My Bespoke Room after doing a ton of research on interior designers. I wanted to have a chemistry connect call before committing to a service that is a cost investment. I had a free 30-min video session with Aless who instantly got the brief and was able to organise all of my ideas almost instantly. Aless is super-friendly and didn't push a design agenda or the service either.

I felt really listened to and like she really heard the design objectives, issues and challenges we had been having on a room layout with a lot of windows. I purchased the design service after the chat and so far it's continued to be amazing. The video calls are great and I honestly can't recommend the company and the team enough so far. It's truly been a weight off my mind getting them onboard. Highly recommend

26 March 2025
Unprompted review
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Reply from My Bespoke Room

Hi Jenni,

Thank you so much for your incredibly kind and detailed review! We're absolutely thrilled to hear about your positive experience with Aless and My Bespoke Room.

It's wonderful to know that your initial research led you to us and that your chemistry connect call with Aless was so successful. We understand that choosing an interior design service is an investment, and we're delighted that Aless was able to instantly understand your brief and organise your ideas.

We're particularly pleased that you felt listened to and that Aless didn't push a design agenda, but instead focused on understanding your design objectives and challenges. Her friendly and professional approach is something we greatly value.

We're also delighted to hear that the design service has continued to be amazing and that the video calls have been beneficial. Knowing that we've taken a weight off your mind is truly rewarding.

Thank you again for your high recommendation. We truly appreciate your feedback and are excited to continue working with you.

Warmly,

Vince & The MBR Team.

Rated 5 out of 5 stars

5 star service !

We’ve used mybespokeroom several times now - we find the service brilliant and saves us so much time. Nicole has been excellent and putting together designs we love within the right budget. Def 5 stars.

3 March 2025
Unprompted review
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Reply from My Bespoke Room

Hi,

Thank you so much for your glowing 5-star review! We're absolutely delighted to hear you've had such consistently positive experiences with My Bespoke Room.

It's wonderful to know that our service has saved you valuable time and that you appreciate the brilliant designs we create. We're especially pleased that Nicole has been able to deliver designs you love while staying within your budget.

We truly value your repeat business and are thrilled you consider us a 5-star service. Your feedback is a huge encouragement to our team.

We look forward to working with you again in the future!

Warmly,

Vince & The MBR Team.

Rated 5 out of 5 stars

Living Room Design

Friendly personable service that gave me exactly what I needed

28 February 2025
Unprompted review
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Reply from My Bespoke Room

Hi Simon,

Thank you for your kind review regarding your living room design with Beatriz!

We're so pleased to hear that you found our service friendly and personable and that Beatriz was able to deliver exactly what you needed. She's a fantastic designer, and we're glad her work resonated with you.

It's always our goal to provide a tailored experience that meets our client's individual needs, and your feedback confirms we're on the right track.

We appreciate you taking the time to share your positive experience.

Warmly,

Vince & The MBR Team.

Rated 5 out of 5 stars

We had a great MBR experience with…

We had a great MBR experience with Aless. She took her time to understand us as a family and design a space that would look good and works for us. We really appreciate her help and are so enjoying seeing the space come to life!

1 March 2025
Unprompted review
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Reply from My Bespoke Room

Hi Emily,

Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience with Aless and your MBR project.

It's fantastic to know that Aless took the time to truly understand your family's needs and design a space that's both beautiful and functional. That's exactly what we strive for, and we're thrilled that you're enjoying seeing your vision come to life.

Aless is a valued member of our team, and your kind words will certainly be passed along to her. We appreciate you taking the time to share your experience.

We hope you continue to enjoy your new space!

Warmly,

Vince & The MBR Team.

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish!! Kerry really took the time to listen to our design ideas and brought the scheme together perfectly ! I thoroughly recommend!

26 February 2025
Unprompted review
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Reply from My Bespoke Room

Hi,

Thank you so much for your wonderful review! We're absolutely thrilled to hear you had a fantastic experience from start to finish.

It's particularly rewarding to know that Kerry's dedication to listening to your design ideas and bringing your vision to life resonated with you. She truly puts her heart into her work, and your kind words are a testament to her talent and commitment.

We're delighted you would thoroughly recommend us, and we hope to have the opportunity to work with you again in the future.

Warmly,

Vince & The MBR Team.

Rated 5 out of 5 stars

Detailed consultation.

We had a great call with Aless for our free consultation. Aless really listened to what we were after and how she could help us bring our vision to life. We had no hesitation with going ahead with booking Aless.

3 January 2025
Unprompted review
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Reply from My Bespoke Room

Hi,

We're thrilled you had such a positive experience with Aless during your free consultation! It's wonderful to know that she could actively listen to your vision and effectively communicate how she could help you bring it to life.

We're delighted that you felt confident in moving forward with Aless based on your initial consultation. We strive to create a positive and informative experience for all our clients, and we're glad that Aless was able to build that trust from the very beginning.

Thank you for choosing My Bespoke Room. We look forward to hearing about the exciting transformation of your space!

Best regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Lindsey

Lindsey, oh Lindsey, what a delightful enigma you are! I found myself uttering her name not just once, but a triumphant three times! 🦋❤️ What a spectacular designer!She effortlessly snagged all the vibes I was aiming for in my rooms. Her approach is simply delightful; she's patient and breaks everything down like a pro. I’m absolutely thrilled to have stumbled upon My Bespoke Room, and even more delighted that you were assigned to me! x 🦋❤️😘

14 January 2025
Unprompted review
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Reply from My Bespoke Room

Hi Amanda,

We were absolutely delighted to read your glowing review of Lindsey!

It's wonderful to know that she effortlessly captured the vibe you were aiming for and that you enjoyed every step of the design process. We strive to create a positive and enjoyable experience for all our clients, and we're thrilled that Lindsey delivered such a fantastic outcome for you.

Thank you for your kind words and for choosing My Bespoke Room. We're honoured to have been a part of your home transformation journey.

Best regards,

Vince & The MBR Team

Rated 5 out of 5 stars

My vision but better

We had a great experience with Aimee H and Jess-Alice in helping bring our ideas to life and on budget for our living room. We are already planning our next room project and will be in touch with MBR to work their wonders once more!

1 March 2024
Unprompted review
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Reply from My Bespoke Room

Hi Lucy,

We're absolutely thrilled to hear that Aimee and Jess were able to help you bring your living room vision to life, all while staying within your budget! It's wonderful to know that we were able to exceed your expectations and that you're already planning your next project with us.

We're excited to work with you again soon and help you create another stunning space.

Thank you for choosing My Bespoke Room.

Best regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Such an easy process to gain amazing…

Such an easy process to gain amazing results. Allows you to gain what you want and not just having a designer taking over.

13 June 2024
Unprompted review
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Reply from My Bespoke Room

Hi!

We're thrilled to hear that you found the My Bespoke Room experience easy and effective in achieving the results you desired.

We believe in a collaborative approach to design, where your vision is always at the forefront. We're delighted that you were able to achieve the look you wanted while maintaining creative control throughout the process.

Thank you again for choosing My Bespoke Room.

Best regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Great experience!

I’ve had the pleasure of working with My Bespoke Room designer - Beatriz twice now, and I couldn’t be happier with the experience. She’s incredibly friendly, really listens to my ideas, and makes sure the design reflects exactly what I’m looking for. Her design presentation was detailed and informative, covering everything I needed to know, and the pieces she suggested are simply beautiful. Beatriz also offers creative solutions to any challenges that come up, which makes the process smooth and enjoyable. Her designs are excellent, and I’m excited to see this latest one come to life! Highly recommend her to anyone looking for a professional and thoughtful interior designer.

18 December 2024
Unprompted review
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Reply from My Bespoke Room

Hi Zuzanna,

We're absolutely thrilled to hear that you've had such a positive experience working with Beatriz twice now! It's wonderful to know that she consistently exceeds your expectations with her friendly approach, attentive listening, and ability to bring your vision to life.

We're particularly impressed by Beatriz's ability to offer creative solutions and ensure a smooth and enjoyable design process. We're confident that this latest project will be just as successful.

Thank you for choosing My Bespoke Room and for your kind words. We're honoured to have been a part of your home transformation journey.

We look forward to working with you again in the future!

Best regards,

Vince & The MBR Team

Rated 5 out of 5 stars

I have been totally blown away by Romy

I have been totally blown away by Romy. Her attention to detail, going above and beyond her remit, and really nailing our style - are fantastic. We will be using Bespoke room for every single room going forward.

20 December 2024
Unprompted review
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Reply from My Bespoke Room

Hi Adam,

We are absolutely thrilled to hear that you were so impressed with Romy's work! It's wonderful to know that her attention to detail, dedication, and ability to truly capture your style exceeded your expectations.

We're delighted to hear that you're planning to use My Bespoke Room for all your future design projects. We look forward to continuing to work with you and helping you create beautiful spaces throughout your home.

Thank you for your kind words and for choosing My Bespoke Room.

Best regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Excellent experience with My Bespoke Room

I cane across My Bespoke Room on the Houzz website.. I contacted several designers there for my bedroom project but opted to MBR as I liked the sound of the shopping aspect. I had a few ideas but not a real plan to put a good design together. After signing up I met with Karine online and I found her very easy to talk with. I had sent in all the measurements and photos of the space together with other pics of the house so she could get a better understanding of our style and budget. We had a number of meetings to develop the plan, all very collaborative, and she created a fabulous design with details that I would never have come up with. On the shopping side there were lots of alternatives for items used in the design and the wonderful Jess co-ordinated all the deliveries and any returns. This removed all the effort required to go out, source and purchase all the components. Our room has been transformed from a boring featureless space to a warm inviting one. We are absolutely delighted with the result and highly recommend Karine and My Bespoke Room services.

3 May 2024
Unprompted review
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Reply from My Bespoke Room

Hi Sue,

We're absolutely thrilled to hear that you had such an amazing experience working with Karine and Jess! It's wonderful to know that they were able to transform your bedroom into a warm and inviting space.

We're so grateful for your lovely review about the collaborative design process, the helpful shopping service, and the overall positive impact on your home.

Thank you for choosing My Bespoke Room. We're honoured to have been a part of your home transformation journey.

We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Bespoke Rooms

Had a great video call with Olivia. She is very knowledgeable and covered a lot of ground providing ideas for colour of a feature wall. Came up with ideas for different paint companies leaving me inspired… I’ve already ordered paint samples.

17 December 2024
Unprompted review
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Reply from My Bespoke Room

Hi Sheryl,

Thank you so much for reviewing your Free Designer Consultation with Olivia!

We're thrilled to hear that she was able to provide you with valuable insights and inspire you with ideas for your feature wall. We're excited that you're already exploring paint options and taking those first steps towards your project.

Olivia and the entire team at My Bespoke Room are dedicated to helping our clients bring their design visions to life.

Thank you again for choosing My Bespoke Room. We look forward to assisting you further on your design journey.

Best regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Bespoke my room have transformed my…

Bespoke my room have transformed my hall into a wonderful gothic space. My hall was just like a storage space. Now it has plush red velvet curtains, an amazing mural and spotlights.
The whole experience was superb. Great ideas, friendly service and loads of help finding the items to create the space.
I would highly recommend.
Mark weston

16 December 2024
Unprompted review
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Reply from My Bespoke Room

Hi Mark,

We're absolutely thrilled to hear that your hall has been transformed into such a stunning gothic space! It's incredible to know that our team was able to help you create a space that you love and that reflects your unique style.

We're so grateful for your kind words and for choosing My Bespoke Room. We're honoured to have been a part of your home transformation journey.

We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Highly recommended

Our designer Milena was great. She picked a small detail out of one of my 'inspiration' pictures (a bold wallpaper that I would never have been brave enough to use otherwise) and designed a fabulous room around it. I enjoyed every minute of the design process, and Milena completely understood all my preferences and tastes. I would recommend MBR to anyone. Will definitely use them again when we do our next room.

21 February 2024
Unprompted review
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Reply from My Bespoke Room

Hi Lynn,

We're thrilled to hear that you had such a positive experience working with Milena! It's wonderful to know that she was able to capture your vision and create a stunning space that exceeded your expectations.

We're so grateful for your amazing review and for choosing My Bespoke Room. We look forward to working with you again on your next project!

Kind regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Great service

Lovely people, made the experience super easy and really great at replying to any messages.

12 December 2024
Unprompted review
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Reply from My Bespoke Room

Hi David,

We're so glad to hear that you had a positive experience working with our team. It's great to know that we were responsive and made the design process easy and enjoyable for you.

Our team is committed to providing exceptional service, and we're delighted to have been a part of your home transformation journey.

Thank you for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Wonderful, personal service.

We have used My Bespoke Room, and Milena in particular, several times. We find they are excellent at understanding the brief, very creative when it comes to design direction, and very patient.

We look forward to having another room to design as it feels like getting on Zoom with an old friend, and we know the results will be superb.

They seem to really understand us and the designs they have delivered have been 1st class. Highly recommended!

6 December 2024
Unprompted review
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Reply from My Bespoke Room

Hi Dan,

We're absolutely delighted to hear that you've had such a positive experience working with My Bespoke Room, particularly with Milena. It's wonderful to know that she's been able to understand your vision and consistently deliver exceptional designs.

We're so grateful for your kind words about our team's creativity, patience, and personalised approach. We love building strong relationships with our clients, and we're honoured that you feel like you're chatting with an old friend during our design consultations!

Thank you for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Living room

I’m really pleased with how the living room turned out. I wasn’t quite sure what I was looking for, but they managed to pull it all together brilliantly. It’s cosy yet smart, and it’s quickly become my favourite room in the house.

5 December 2024
Unprompted review
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Reply from My Bespoke Room

Hi Annabella,

We're thrilled to hear that you're so happy with the transformation of your living room! It's wonderful to know that we were able to help you create a space that you love.

Our team is passionate about creating beautiful and functional spaces, tailored to your specific needs and preferences. We're so glad that we were able to achieve that for you.

Thank you for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Really pleased with the outcome

I’m not very good at design but Tracy really sorted it. My bathroom was cramped and not great before but now it’s much more practical and looks lovely. Nothing over the top, just exactly what we needed. Really pleased with the outcome.

29 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi,

We're delighted to hear that Tracey was able to transform your bathroom into a practical and stylish space. It's wonderful to know that we were able to help you create a space that you love.

Our team is passionate about creating beautiful and functional spaces, tailored to your specific needs and preferences. We're so glad that we were able to achieve that for you.

Thank you for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team

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