My Bespoke Room Reviews 

88
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how collaborative, patient, and genuinely helpful the designers are throughout the entire creative process. People truly love how easy it is to bring their dream spaces to life with professional guidance and tailored mood boards. Consumers also deeply appreciate the practical shopping lists and clever storage solutions that make room decorating completely effortless. Reviewers are particularly impressed by the remarkably quick turnaround times and smooth communication maintained from start to finish. Many individuals note that receiving expert design advice removes daily stress and beautifully transforms tricky rooms into functional homes.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting that everything is well thought out and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional high quality and... See more

Staff

Users describe positive interactions with staff, praising designers for their creativity, helpfulness, and... See more

Product

Clients share positive opinions on product quality and design services. Consumers highlight that designers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time we've used my bespoke room and our experience didn't disappoint. This time we designed 5 rooms (rather than just the 1 that we did first time round) and Kerry absolutely nailed... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience working with Milena. She was incredibly helpful and really took the time to listen to our needs and understand how we wanted to use the space. Her advice on layouts and de... See more

Company replied

Rated 5 out of 5 stars

Laura was amazing at helping us see that she could take the stress away from having to decide about colour schemes, furniture etc and how things could be mapped out in our new downstairs renovation. S... See more

Company replied

Rated 5 out of 5 stars

I loved working with Federica — she made the whole process fun and effortless. She was genuinely excited about the project, super thoughtful, and somehow translated the fuzzy ideas I couldn’t expla... See more

Company replied


Company details

  1. Interior designer

Written by the company

Interior design for everyone. Award-winning interior design services with affordable fixed-price packages from £195 to £695 per room: ✨ Design Fix package for £195 per room ✨ Room Styling package for £295 per room ✨ Room Design packages £495 to £695 per room We offer everyone a FREE 30-minute call with our expert interior designers. Visit our website www.mybespokeroom.com to find out more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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4.8

All reviews

(88)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

WOW!

WOW! What an incredible service!! I found it so challenging to find the right style for my living room and didn't know where to start. Then I came across My Bespoke Room online. It was really easy to book and I was connected with my perfect designer Liv. She took the time to really get to know my likes and preferences. The layout options were genius as she really maximised the space, and came up with ideas I hadn't even thought of. The final design was exactly what I wanted and more!!! From stressing over my room for months, I now have the dream living room to relax in. The shopping list is invaluable, as I had alternative options and could check out with my basket in just one click. Jessica in the shopping support team has kept me up to date with all my deliveries and having her on hand has made my life so much easier. If you're fed up spending months scrolling the internet looking for ideas and products for your home...then you have to book My Bespoke Room. I'm already working on the other rooms in my home and my family & friends are also booking Liv to start designing their homes too. Thanks My Bespoke Room and Liv!!

5 December 2024
Unprompted review
My Bespoke Room logo

Reply from My Bespoke Room

Hi Jessica,

We're absolutely thrilled to hear that your experience with My Bespoke Room was so positive! It's wonderful to know that Liv was able to not only understand your vision but also exceed your expectations. Her creativity and attention to detail are truly impressive.

We're also delighted that you found the shopping experience so seamless, thanks to Jessica's support. Our goal is to make the design process as stress-free as possible, and it's fantastic to hear that we achieved that for you.

We're honoured to be a part of your home transformation journey, and we're excited to see what you and your family create with Liv and the team.

Thank you for your kind words and for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team

Rated 5 out of 5 stars

Excellent service highly recommend

Having used MBR several times now, I cannot recommend them highly enough. Renovating our home has been much easier with guidance from their professional team. The designers are very supportive and accommodating, sourcing alternative options of items too. The service is great value for money, it takes the stress out of doing it all yourself and it’s also good having options of colours/styles/items you’d perhaps never have chosen. Thanks guys I’m sure we will meet again! Xxx

5 March 2024
Unprompted review
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Reply from My Bespoke Room

Hi Kerry,

We're absolutely thrilled to hear that you've had such a positive experience working with My Bespoke Room, not just once, but several times! It's incredibly rewarding to know that we've been able to help you navigate the renovation process and create beautiful spaces in your home.

Our team is passionate about making design accessible and stress-free for our clients. We appreciate your kind words about our designers' support, their ability to source alternative options, and the value you've found in the service. We love knowing that we've helped you explore design options you might not have considered before!

Thank you for choosing My Bespoke Room and for your continued trust in our team. We look forward to working with you again in the future!

Warmly,

Vince & The MBR Team

Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience! My designer, Kelly, has completely transformed our living room, and we couldn’t be happier with the results. Her creativity, attention to detail, and ability to bring our vision to life were truly impressive. We’re absolutely over the moon with how everything turned out and are already looking forward to working with her again in the future. Highly recommended!

30 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi George,

We're absolutely delighted to hear that you and your family are so happy with the transformation of your living room! It's incredibly rewarding to know that Kelly's creativity, attention to detail, and expertise were able to bring your vision to life and exceed your expectations.

We're so grateful for your amazing review and for choosing My Bespoke Room!

We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

Fantastic result & service!

Fantastic ideas and help to transform my rooms! So happy!

23 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi Polly,

We're absolutely delighted to hear that you're so happy with the transformation of your rooms! It's incredibly rewarding to know that our team was able to help you create spaces that you truly love.

We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

Fabulous, personalised service

We had a brilliant, personalised service from My Bespoke Room. Lucy came to our house and spent a long time talking through ideas and sharing inspiration. We really loved having a list of options for furniture, paint colours and accessories at varying price points, so we could choose items ourselves.

4 December 2023
Unprompted review
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Reply from My Bespoke Room

Hi Julia,

We're thrilled to hear that you had such a positive experience with My Bespoke Room! It's wonderful to know that Lucy took the time to understand your unique style and preferences and that you appreciated the personalized approach.

We believe in providing tailored solutions for each of our clients. By offering a variety of options at different price points, we aim to make the design process both inspiring and practical.

Thank you for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

Children’s Bedrooms

We came to MBR looking for help and guidance. My husband and I had conflicting ideas on what we wanted for our kids rooms and need a consultation to help us harmonise our ideas. MBR gave us help with paint colours for our mountain themed boys room, furniture placement (we already had) and styling ideas. Even using a pop of bolder colour with accessories and curtains to complement which was our compromise. We also selected a gorgeous, timeless, wall mural for our little girls room. This will last her from her toddler years until double digits. I’m so pleased with the end results! Professional, reliable and affordable. Thanks for all your help.

1 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi Jennifer,

We're so glad we could help you and your husband harmonise your ideas for your children's rooms! It's wonderful to know that we were able to create spaces that both of you love.

We're especially pleased that you chose a timeless wall mural for your daughter's room. It's a beautiful and practical choice that will grow with her.

Thank you for choosing My Bespoke Room. We're honoured to have been a part of your home transformation journey.

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

I couldn't be more thrilled with Liv's…

I couldn't be more thrilled with Liv's design! This is the third project we've collaborated on, and once again, she has delivered a truly stunning design. She has an incredible ability to perfectly capture the brief, often suggesting creative ideas I would never have considered but absolutely love. Her attention to detail and thorough planning ensure every aspect of the project flows seamlessly. Working with her is always a joy, and she consistently transforms spaces into something extraordinary. I highly recommend her to anyone looking for inspired, professional, and meticulous design work!

28 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi Shelly,

We're absolutely delighted to hear that you're so happy with Liv's work on your third project! It's incredibly rewarding to know that we've consistently exceeded your expectations and helped you create stunning spaces.

Liv's talent and dedication are truly inspiring, and we're so fortunate to have her as part of our team. We're honoured to be a part of your home transformation journey.

Thank you again for your kind words and for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

I have been working with MyBespoke and was the best decision!

I have been working with MyBespoke and highly recommend their services.
I initially booked the design for the living / dining room, and shortly after I decided to extend this for both bedroom and office room.
It all started with a very informative session about the process / services, I was given the opportunity to share details of the design I was looking for so I could be matched to a designer from the team.
Thereafter, I had a first session with the lovely designer Laura, who very quickly understood the design I am looking to achieve. She presented and explained a few layout options that I totally loved. Her designed actually enahnced my idea of the perfect place. Once the design has been agreed, the amazing Jess A helped me with the process of finding the best furniture and accessories matching the design, and taking care of the overall ordering / delivering porcess (while she had to work with some time restrictions from my side). She was super supportive and patiently and kindly helped me in the process where I couldnt decide on options and had to make a couple of exchanges.
Thank you everyone for making this journey so smooth and stress free!

29 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi Ana,

We're thrilled to hear that you had such a wonderful experience working with My Bespoke Room! It's fantastic to know that Laura was able to capture your vision and create designs that exceeded your expectations.

We're also delighted to hear that Jess-Alice was so helpful and patient throughout the shopping process. Our team is committed to providing exceptional service, and we're so glad that we could make your design journey as smooth and stress-free as possible.

Thank you again for choosing My Bespoke Room. We're honoured to be a part of your home transformation journey!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

Good value service

Really useful service. Saved me time, stress and a fortune in potential mistakes!
Liv made the whole process easy and fun.

12 January 2024
Unprompted review
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Reply from My Bespoke Room

Hi Kate,

We're so glad to hear that Liv made your design process easy and fun! It's incredibly rewarding to know that we helped you save time, stress, and money while creating a beautiful space.

Our team is dedicated to providing exceptional service, and we're honoured to have been a part of your home transformation journey.

Thank you again for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

Moving into a new build

Moving into a new build, we were met with wall after wall of white and we put up with it for about as long as we could.

We found MyBespokeRoom online and after speaking to Laura C we were absolutely hooked. She asked all the right questions and we felt really listened to. We haven't managed to sort out all the changes but we've definitely had the wow moments that were promised in the two rooms that she designed for us. The shopping experience was such a great surprise, price matched products, multiple options at different prices and any problems handled by the support team. Just such a well thought through process that meant we could get everything on the website and they arranged with all the suppliers.

Thank you, thank you, thank you MyBespokeRoom. We'll be back for the spare bedroom soon!

15 November 2024
Unprompted review
My Bespoke Room logo

Reply from My Bespoke Room

Hi Guy,

We're thrilled to hear that Laura was able to transform your new build from a blank canvas into stunning spaces! It's wonderful to know that you've already experienced those "wow moments" and that the shopping experience was as smooth as possible.

We're excited to help you tackle your spare bedroom next. We can't wait to see the final result!

Thank you again for choosing My Bespoke Room. We're honoured to be a part of your home transformation journey.

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

Great company

We had an excellent experience with My Bespoke Room. Our interior designer was Sarah and she was really lovely. Very pleasant and easy to talk to. She was able to incorporate any furniture pieces we already had, the kitchen design and the style we wanted and come up with a range of room layouts and styles for each area. She chose a really good range of great pieces to compliment everything and was on hand to answer any questions we had, through the face to face online sessions and then through a chat, which we accessed regularly. No question was too big or small and she always came back to us with helpful advice and made the whole process of our renovation much smoother and less stressful. Sometimes working from only floor plans had its issues, as the designer only works with you online, but if you have detailed plans, photos and measurements, it’s generally fine.

The shopping process was excellent and here we had Jess A, who was also lovely. She was extremely efficient, helpful and excellent at chasing up purchases, holding back orders and organising delivery or returns of items. It was slightly tricky to keep track of items, but once you get the hang of using the order board, you can track things more easily. This process could possibly be improved by keeping orders of different rooms on separate lists, since the list becomes very long if you are doing multiple areas.
Overall a great experience and would highly recommend them. Affordable, great interior design without leaving the comfort of your home!

27 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi,

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience working with Sarah and Jess-Alice.

It's wonderful to know that Sarah was able to seamlessly incorporate your existing furniture and style preferences into the design. Her ability to create multiple room layouts and styles showcases her creativity and expertise.

We appreciate your feedback about the shopping process, and we're always working to improve our services. We'll definitely consider your suggestion about organising orders by room to make the process even smoother.

Thank you again for choosing My Bespoke Room. We're honoured to have been a part of your home renovation journey!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

I used my bespoke room to redesign my…bedroom

I used my bespoke room to redesign my bedroom recently. My designer, Liv brought my dream to life!
Excellent personable service, Jess Alice was super organised and helpful, making the shopping experience fun and stress free. Highly recommend!

1 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi Lucinda,

We're delighted to hear that you had such a positive experience with My Bespoke Room! It's wonderful to know that Liv was able to bring your dream bedroom to life, and that Jess-Alice made the shopping process enjoyable and stress-free.

Our team is committed to providing exceptional service, and we're so glad that we were able to help you create a beautiful and relaxing space.

Thank you for your kind words and for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

I recently had the highly recommend My Bespoke Room. They have the ability to turn your vision into reality.

I recently had the pleasure of working with My Bespoke Room to design both my lounge and office, and I can't express how transformative the experience has been. From start to finish, the team’s professionalism and creativity shone through, making the process enjoyable and stress-free.

The initial consultation was a breeze; the designer took the time to understand my style preferences, lifestyle needs, and how I wanted each space to function. They provided thoughtful insights and suggestions that I had never considered, all while ensuring that my vision was at the forefront of the design.

I particularly appreciate how the team handled everything, from sourcing the right furniture to offering guidance on decor. Their attention to detail and commitment to customer satisfaction is evident in every aspect of the finished spaces.

If you’re considering revamping your home, I highly recommend My Bespoke Room. They have the ability to turn your vision into reality and create spaces that are not only beautiful but also enhance your everyday life. Thank you for making my home a happier place to work and relax!

28 October 2024
Unprompted review
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Reply from My Bespoke Room

Hi Kerrie,

We’re absolutely thrilled to hear that you had such a wonderful experience working with My Bespoke Room on your lounge and office designs. It’s incredibly rewarding to know that we were able to transform your spaces into places where you can truly relax and work productively.

Our team is passionate about creating beautiful and functional spaces that reflect our client’s unique styles and needs. We're so glad that we were able to exceed your expectations and help you achieve your vision.

Thank you again for your kind words and for choosing My Bespoke Room. We look forward to working with you again in the future!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

What an excellent platform for…

What an excellent platform for inspiration. I was in need of ideas for a new property overhaul and the inspiration page offered some fantastic visions and creativity. I loved the project examples as well.

Having access to the shop is a great!

27 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi Stacey,

Thank you so much for your lovely review! We're thrilled to hear that our inspiration page and project examples have been helpful in sparking your creativity for your property overhaul.

Our goal is to provide inspiration and make the design process as seamless as possible. We're glad you found the shop a valuable resource as well.

We're here to help if you have any questions or need further assistance. Happy designing!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

Used My Bespoke Room twice and can’t recommend them enough!

I have used My Bespoke Room twice now and cannot fault their expertise or service. We have completely remodelled an office/ spare bedroom and an open plan dining/ living room/ kitchen based on MBR’s recommendations. Each time we had a rough idea of what we wanted… but both times MBR elevated the designs and chose the most amazing colour schemes we’d never have even considered. We still get comments from guests on the rooms! I recommend MBR to every friend who is about to redesign their room but is unsure where to start. The process is also very much a cooperative one. Our ideas built in at every stage. Cannot recommend them enough!

1 October 2024
Unprompted review
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Reply from My Bespoke Room

Hi Amanda,

We're absolutely thrilled to hear that you've had such a fantastic experience with My Bespoke Room, not once but twice! It's wonderful to know that our team was able to elevate your designs and create spaces that you and your guests love.

We believe in a collaborative approach to design, and we're so glad that our team was able to incorporate your ideas while adding their own creative flair. It's our passion to help people transform their homes, and your kind words are a testament to that.

Thank you again for your incredible review and for choosing My Bespoke Room. We can't wait to see what we can create together in the future!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

Amazing service

I have used My Bespoke Room to redesign my living room and the results are amazing! My designer Sarah has done a fantastic job, she listened and brought this space back to life with great ideas and an incredible flair and attention to details. She devised a layout which I could have never thought of myself and now this room works so much better for everyone in the family. Also Jess-Alice in their shopping team was super efficient coordinating all my furniture deliveries saving me so much time. I’m so happy with everything that I’m planning to have the rest of the house designed!

22 November 2024
Unprompted review
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Reply from My Bespoke Room

Thank you so much, Matt!

We're absolutely delighted to hear that Sarah and Jess-Alice were able to transform your living room into such a beautiful and functional space. It's wonderful to know that you're planning to work with us on the rest of your home. We can't wait to see what we can create together, and we're confident that we can help you achieve your dream home.

Thank you again for your kind words and for choosing My Bespoke Room. We're honoured to have been a part of your home transformation journey.

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

The best decision we made in our barn…

The best decision we made in our barn conversion was talking to MyBespokeRoom early in the process. Liv was absolutely amazing helping us visualise the space, even getting the plugs in the right place. It sounds so silly but the difference her attention to detail has made is incredible. We are so, so happy with the entire experience and cannot recommend the whole team enough.

1 July 2024
Unprompted review
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Reply from My Bespoke Room

Hi Sally!

Thank you so much! We're thrilled to hear that Liv and the team were able to help you visualise and create such a beautiful space in your barn conversion. It's fantastic to know that our attention to detail has made a significant difference.

We're so grateful for your kind words and recommendation. We can't wait to see more amazing transformations!

Kind regards,

Vince & The MBR Team.

Rated 5 out of 5 stars

I used My Bespoke Room for design help…

I used My Bespoke Room for design help with my daughter's and son’s bedrooms when we moved house. It was such an easy process and because it was all done online it meant that the kids could get involved and inspired too! My daughter wasn’t sure about the move and working with My Bespoke Room made it a fun and positive experience for her. My designer, Rosie, was great at finding me creative solutions and giving me ideas I wouldn't have thought of for their rooms - very impressed! We used their shopping service once we'd finished the room designs which saved time and hassle, just what I needed when we were handling a big house move! My favourite part overall was the ‘reveal’ moment with the finalised room design and all the design tips – it was absolutely perfectly pitched and helped provide a real wow factor to the whole experience.

15 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi Alex!

We're thrilled to hear that your family enjoyed the design process with My Bespoke Room! It's wonderful to know that Rosie was able to create such inspiring and personalised spaces for your children.

We're also delighted that our shopping service made your life easier during your move.

We believe that design should be fun and accessible for everyone, and we're so happy that we were able to make your daughter's transition into her new home smoother. Thank you for sharing your positive experience!

Vince & The MBR Team.

Rated 5 out of 5 stars

Excellent shopping support

Things get a bit messy from the supplies including broken items and delays and whatnots but it is very well arranged by their support.

Design looks fabulous too.

22 November 2024
Unprompted review
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Reply from My Bespoke Room

Hi David!

Thank you so much for your review! We truly appreciate your feedback and we're thrilled to hear that our Shopping Support team where on hand to resolve the supply issues.

We're delighted that Laura was able to refine your style and create a design that is so uniquely you.

We would like to thank you for your high recommendation of our service, and we're excited to continue working with you in the future.

Once again, thank you for choosing My Bespoke Room and for sharing your positive experience with us.

All the best,

Vince & The MBR Team.

Rated 5 out of 5 stars

EXCELLENT customer service

EXCELLENT customer service, help with exchanges, refunds, changed your mind... Just makes the moving process SO much easier. 12/10.

Design by the lovely Milena was a dream, our home looks exactly like my pinterest board.
I'd recommend mybespokeroom to my mother, best friend, and anyone who'd like to hear it.

The service is more "bulge bracket" and heps with furniture picking more than other, perhaps more "bespoke" interior solutions. This makes it cheaper, and easier to go along with,. This is exaclty what we were looking for and we are so happy we chose mybespokeroom.

17 April 2024
Unprompted review
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Reply from My Bespoke Room

Hi Emily!

A 12/10 - That is something we feel incredibly proud to read. Thank you for your brilliant review. We loved working with you and hope to welcome you back for some more designs in the future!

Milena and the entire team are delighted by your recommendation!

Thanks again for sharing.

The MBR Team.

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