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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful presentation, excellent paper, and vibrant illustrations. Many people found the ordering process simple and hassle-free, appreciating the ease of personalization and the timely, well-packaged delivery. However, some people were dissatisfied with the user experience, mentioning issues with tracking, unexpected delivery delays, or receiving incorrect orders. A few other people also felt that the content of some books was poorly written or contained confusing American grammar, and that the personalization options for character appearance varied inconsistently.

What people talk about most

Product

Customers consistently note positive experiences with product quality and personalization. Many reviewers... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of the books,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and simplicity. Many reviewers... See more

User experience

People report ambiguous experiences with the user experience. Many customers found the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From moment I ordered the whole process was so simple and hassle free. Updates were available to see of what stage book was at wheter it was printing, or binding or shipping. It was very quick process... See more

Company replied

Rated 5 out of 5 stars

I got my two grandchildren a book each for Christmas, the books are so beautiful, they Children absolutely love reading them and were amazed to find their names in the story. I made the mistake, I d... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 books and they are fantastic! The stories of the ones I chose are just brilliant and It was lovely to read them. They feature 3 on my youngest Grandchildren, all siblings, and their names... See more

Company replied

Rated 5 out of 5 stars

Very good quality for a reasonable price when done on a 241 deal The names were transposed correctly, the stories longer than I thought they would've been so many more pages than I expected, and the... See more

Company replied


Company details

  1. Childrens Book Shop
  2. Baby shop
  3. Childrens Shop

About My Best Book

Written by the company

📚 Personalised Children's Books 📚

Explore together as a family, with your children as the stars of their own adventure. Along with their name, you personalise their skin tone, hair colour and hair style, and other features depending on the book. The books are be ordered online with ease, exciting to read and are a great keepsake

🤩 A Unique Gift for Unique Children 🤩

Our large range of different adventures means you will be able to find the perfect book for your loved one. For the youngest reader, there are books about a trip in the forest and learning colours outside. Older children can explore the Land of Dinosaurs, an underwater odyssey or a quest to help the Winter Queen’s magical lantern glow bright again! br>

Books to help with the big life transitions for a child are also available. It could be that your little hero does not want to say goodbye to their pacifier, they need a good bedtime routine or are soon starting school. Written by a child psychologist, these books aim to provide guidelines and helpful tips to ease the stress of these big changes.

We are very happy to hear from our customers and are always ready to help find the perfect book for your child.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

846 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Waiting on oreder over 3 weeks

Waiting on oreder over 3 weeks, fedex states the tracking numbers are invalid. Hoping my 2 books will be here by xmas but almost out of time

20 December 2023
Unprompted review
My Best Book logo

Reply from My Best Book

I am very sorry to hear this Sasha. Please email us at info@mybestbook.ie with your order number and we will find the best solution for you.

Best wishes,
Dan.

Rated 5 out of 5 stars

Adorable book

Adorable book. Perfect for our little grandchildren.

22 November 2023
My Best Book logo

Reply from My Best Book

Perfect! Thank you so much, Gloria.

Rated 5 out of 5 stars

5 Stars and more

Received the 2 beautiful books i ordered, the quality was so much better than I was expecting. Thank you so much.

9 December 2023
Unprompted review
My Best Book logo

Reply from My Best Book

Lovely to hear! Thank you so much for your review, Loraine

Rated 5 out of 5 stars

GREAT GIFT - Purchased Four Different Books for Birthdays and Christmas!

Ok, a quick edit: I missed where you could preview the story when ordering (ordered on my phone, now looking on a computer it is VERY clear - apologies). Just ordered my third and fourth book from here as Christmas presents! This is the first time I've seen a book that has allowed for more than two children that are not siblings. I purchased for our Godson and Goddaughter but wanted to include our kids as friends. So I REALLY appreciated this option and the books themselves are very high-quality and will make a great gift!!!

26 September 2023
My Best Book logo

Reply from My Best Book

Thank you for your review Christina. If you click/press the book, before you personalize it, you can read a full preview of the book.

Rated 2 out of 5 stars
My Best Book logo

Reply from My Best Book

Hi Cherisse,
This is definitely not what should happen. Please can you email our customer service team on info@mybestbook.com. We would be happy to arrange a free replacement to be sent to you. We focus and take pride from the quality of our books, so this should bot happen.

Rated 3 out of 5 stars
My Best Book logo

Reply from My Best Book

Thank you for you review Elsa. I am sorry that you were not completely satisfied with your book. As a note, all books are available in both A5 and A4 sizes to fit customers wishes.

Rated 4 out of 5 stars

This children's book store is a true…

This children's book store is a true haven for young readers! Every book we've purchased has been absolutely fantastic, capturing my kids' imaginations and keeping them hooked from beginning to end.

5 July 2023
Unprompted review
My Best Book logo

Reply from My Best Book

Thank you so much for your amazing review Paige! All that is left to ask is what we could do to get that 5th star? :)

Rated 5 out of 5 stars

Roman is Potty Trained!

Roman is now potty trained after a few readings!!

1 July 2023
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Reply from My Best Book

Wow, well done Roman! Thank you so much for your review Rosita.

Rated 3 out of 5 stars

Mixed reaction

Love that it was personalized. Didn’t quite get the looks right. Story seemed a bit too sophisticated for a 3 year old. My grandson was upset by it the first time he looked at it.

6 June 2023
My Best Book logo

Reply from My Best Book

Thank you for your review Susan. We are sorry that you are not completely satisfied with the book. If you have any more feedback for us, please write to us at info@mybestbook.com

Rated 5 out of 5 stars

The books are adorable

The books are adorable. Every child I’ve given one to loved it.

5 June 2023
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Reply from My Best Book

There is no higher praise for us than children loving the books! Thank you so much for sharing Kathleen.

Rated 5 out of 5 stars

“No More Diapers” (book)

“No More Diapers” held my great granddaughter attention! I am glad to say with a potty training chart she was completely potty trained in two weeks! Highly recommend!

6 June 2023
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Reply from My Best Book

Wow! Well done to your granddaughter Sylvia. Thank you so much for your review.

Rated 5 out of 5 stars

First book arrived promptly and my…

First book arrived promptly and my review said I was unhappy with child's lettering of name. Could have lived with it, but the corrected one was sent quickly and no charge. I will definitely be reordering from this fine company.

17 May 2023
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Reply from My Best Book

Amazing to hear! Thank you for your review Donna.

Rated 5 out of 5 stars

Got this book for my granddaughter

Got this book for my granddaughter, I liked the personal touch I wish I could customise different eye colours but the idea is great. Beautiful gift.

27 April 2023
My Best Book logo

Reply from My Best Book

Thank you for your lovely review Miri!

Rated 3 out of 5 stars

The concept is great for Potty Training

The concept is great. The pictures are pretty and match what I asked for.
My issue is that it is a bit wordy for a preschooler. Way too much text.
My almost 3 year old grandson lost interest after a few pages.
I think it would be better with less words, but generally the concept is great and the illustrations are very nice.

19 April 2023
My Best Book logo

Reply from My Best Book

Thank you for your feedback Terie. The book was designed and written to walk the child through the learning journey for potty training. We are sorry to hear that you feel there is too much text.

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