Received a jumper at the end of Nov. Worn a handful of times and washed a per instructions - item is now falling to bits and looks about 10 years old - seams coming away etc after 12 weeks of owni... See more
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See what reviewers are saying
I think keeping to the knitwear is a good plan, as I felt the dress fabrics were not quite up to standard (a little too synthetic for my choice of fabric). I do love the designs of brand Dea Kud... See more
Company replied
I love shopping at MBFW, especially at sale time where you get such beautiful clothes at wonderful prices! My latest purchase is a jumper, cardigan and some amazingly comfy jeans! All packaged and dis... See more
Company replied
I always pop in to the Cranleigh My Best Friends Wardrobe. There is always a range of interesting items to browse and buy. The lady who is always there, Laura is always helpful and kind. I have had a... See more
Company details
Written by the company
Founded, as the name would suggest, by two best friends, My Best Friend’s Wardrobe is a leading womenswear and lifestyle brand coined in 2019 by Francesca Beaumont and Sian Haley. Born out of a love for fashion, business and quality, the two, who met by chance at an event, have developed the brand to become synonymous with variety and stylishness, offering a fresh approach to both staple wardrobe essentials, seasonal trends and fun occasional pieces. Quality and imbuing a sense of style and a life well lived, not just a lifestyle is at the heart of their brand and spirit, which is replicated across both their online and offline presence.
Contact info
Unit 1, Elm Farm Park , IP31 3TB, Thurston, United Kingdom
- 01284 653626
- customercare@mybestfriendswardrobe.co.uk
- mybestfriendswardrobe.co.uk
4.5
Excellent
386 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from My Best Friends Wardrobe
Thank you for your feedback! :)
Beautiful Dress
My beautiful dress arrived and its even nicer than it looked online. The dress fits beautifully and flows so nicely. I can’t wait to wear it to an upcoming wedding. Delivery was excellent and dress arrived safely.
2 May 2024
Reply from My Best Friends Wardrobe
Thank you and enjoy your purchase x
Reply from My Best Friends Wardrobe
Thank you for the positive feedback :)
My experience shopping with my best…
My experience shopping with my best friends wardrobe was excellent. The sizing was perfect, the delivery was fast. Very pleased with whole experience 👍
10 May 2024
Reply from My Best Friends Wardrobe
Thank you for the review :)
Reply from My Best Friends Wardrobe
Thank you for the nice feedback, it has been passed onto the shop you visited :)
Beautiful Clothes
Excellent service every time. Easy to order, beautiful packaging and beautiful
clothes of such high quality. Luxury all the way!
8 May 2024
Reply from My Best Friends Wardrobe
Thank you for your fantastic review, we do appreciate it at team MBFW x
I love this website....but I'm gutted…
I love this website....but I'm gutted about the item I ordered. A new satin skirt in the most beautiful charcoal colour. I previously ordered one in black, which I've worn to death. So hoped this would be equally fab. But the sizing is quite a lot smaller and not as flattering. So I'm having to return it and panicking I won't get it back in time. Gutted!
8 May 2024
Reply from My Best Friends Wardrobe
Hi there, we are sorry the sizing didn't work for you. We have changed where we produce our skirts, and the sizing should have been broadly similar.
If you require any further help from our team, or could provide us with any other feedback about your experience please feel free to email customercare@mybestfriendswardrobe.co.uk.
Your feedback here is very helpful, and we do appreciate it. Team MBFW x
Beautifully soft top - lovely colour.
Super soft top- Rae v-neck sweater in biscuit. The item came beautifully wrapped and I was kept informed at all stages of the transaction.
In the past, I have spoken to customer services to get advice about a previous purchase; they were kind, efficient and informative.
My Best Friends Wardrobe offers quality clothes with the customer at the centre of the experience. I’m a fan!
8 May 2024
Reply from My Best Friends Wardrobe
Thank you for the kind review, I have passed your lovely feedback to our team :)
Very pleased with my dress
Very pleased with my dress , had a few queries about the sizing , very helpful and quick to respond. Will buy again .
8 May 2024
Reply from My Best Friends Wardrobe
Thank you for your review, and enjoy your purchase :)
Just what I was looking for.
My white puff sleeved dress arrived beautifully wrapped. What a lovely dress it is, just what I wanted to replace a much-loved similar style dress from a few years ago. I’m sure I am going to wear it many times. I’ve already got my eye on other dresses from My Best Friends Wardrobe! x
3 May 2024
Reply from My Best Friends Wardrobe
We do hope you enjoy your purchase. And hope to see you again soon! :) Team MBFW x
Reply from My Best Friends Wardrobe
Thank you for your lovely review :)
Top ladies clothes store in Cranleigh
The ladies in the shop are always excellent, they give a fair opinion and they listen to your questions and preferences. The clothes are lovely, there are always good things in stock, and the prices are fair and affordable. Thank you.
10 May 2024
Reply from My Best Friends Wardrobe
Thank you for your review, and I have passed this onto the shop staff :)
Very helpful staff
Very helpful staff. Friendly and gave opinions and guidance, without being pushy. Made shopping a pleasant experience. Something which seems in short supply these days!
9 May 2024
Reply from My Best Friends Wardrobe
Thank you for your review. We will pass your kind words onto the shop staff :)
Reply from My Best Friends Wardrobe
We appreciate your nice review :)
Reply from My Best Friends Wardrobe
Thank you for your nice review
Reply from My Best Friends Wardrobe
Thank you for your great review. :)
Reply from My Best Friends Wardrobe
Thank you for your review, and I will pass on the appreciation of the Instagram Lives we do! :)
A caring organisation
Emails of enquiry regarding clothing was answered quickly and kindly. Dress arrived on time and beautifully packaged. Unfortunately, I am small and the dress style swamped me although I loved the material. Returning was easy. I await a refund and will look at the summer collection when it is out in the hope i find a dress shape that is right for me.
25 April 2024
Reply from My Best Friends Wardrobe
I have passed on the feedback the team. We all really appreciate the feedback. :)
easy return
The item ordered was so nice but just didn't suit me. Returning made very easy
24 April 2024
Reply from My Best Friends Wardrobe
Thank you for you honest review, we are sorry what you ordered wasn't suitable for you. Regards Team MBFW x
Fabulous service
Beautiful selection of ladies clothes. Welcoming and friendly staff from the moment you arrive.
27 April 2024
Reply from My Best Friends Wardrobe
Thank you for your review, it is appreciated by our team :)
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