Received a jumper at the end of Nov. Worn a handful of times and washed a per instructions - item is now falling to bits and looks about 10 years old - seams coming away etc after 12 weeks of owni... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I think keeping to the knitwear is a good plan, as I felt the dress fabrics were not quite up to standard (a little too synthetic for my choice of fabric). I do love the designs of brand Dea Kud... See more
Company replied
I love shopping at MBFW, especially at sale time where you get such beautiful clothes at wonderful prices! My latest purchase is a jumper, cardigan and some amazingly comfy jeans! All packaged and dis... See more
Company replied
I always pop in to the Cranleigh My Best Friends Wardrobe. There is always a range of interesting items to browse and buy. The lady who is always there, Laura is always helpful and kind. I have had a... See more
Company details
Written by the company
Founded, as the name would suggest, by two best friends, My Best Friend’s Wardrobe is a leading womenswear and lifestyle brand coined in 2019 by Francesca Beaumont and Sian Haley. Born out of a love for fashion, business and quality, the two, who met by chance at an event, have developed the brand to become synonymous with variety and stylishness, offering a fresh approach to both staple wardrobe essentials, seasonal trends and fun occasional pieces. Quality and imbuing a sense of style and a life well lived, not just a lifestyle is at the heart of their brand and spirit, which is replicated across both their online and offline presence.
Contact info
Unit 1, Elm Farm Park , IP31 3TB, Thurston, United Kingdom
- 01284 653626
- customercare@mybestfriendswardrobe.co.uk
- mybestfriendswardrobe.co.uk
4.5
Excellent
386 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a jumper last week there and…
I bought a jumper last week there and loved it so much I went back and bought another in a different colour..The quality was brilliant and the wool so soft. The assistant was very helpful and friendly too.
17 April 2024
Reply from My Best Friends Wardrobe
Thank you for your lovely review, I have passed your kind words to our team in store
Very helpful staff in Marlow store.
Very helpful staff in Marlow store.
Good order online.
8 April 2024
Reply from My Best Friends Wardrobe
Thank you for your review, I have passed your kind feedback to our team in Marlow :)
Efficient and thought the…
Efficient and thought the packaging/presentation of clothing was excellent
28 March 2024
Reply from My Best Friends Wardrobe
Thank you for your really kind review :)
Reply from My Best Friends Wardrobe
Thank you for your review, it is really appreciated. :)
Miley jumper
Ordered the Miley jumper. Jumper is very soft, great material and very flattering. Great colour range, I couldn’t decide so ordered two! Very pleased, will be buying from MBFW again!
8 April 2024
Reply from My Best Friends Wardrobe
Thank you Paige for your review, it is appreciated :)
Lovely shop ladies are very helpful
Lovely shop ladies are very helpful
Plus great things
8 April 2024
Reply from My Best Friends Wardrobe
Thank you for your review :)
Reply from My Best Friends Wardrobe
Thank you for your really nice review, it is appreciated. Team MBFW x
Helpful staff
A Lovely woman helped me find a few pieces of clothing that will be perfect for my holiday and beyond.
11 April 2024
Reply from My Best Friends Wardrobe
We have passed your nice review onto the staff in the shop you visited.
Excellent company beautifully packaged…
Excellent company beautifully packaged and quality satin skirt with underskirt and soft jumper. Would definitely buy from them again. Sizing very accurate.
2 April 2024
Reply from My Best Friends Wardrobe
Thank you for the really kind review. Our team really appreciate it :)
Very friendly and helpful
5 April 2024
Reply from My Best Friends Wardrobe
Thank you for the wonderful review :)
Superior quality
Superior quality. I have ordered a couple of cheaper options . But this is definitely A keeper
3 April 2024
Reply from My Best Friends Wardrobe
Thank you for your lovely review. We appreciate it :)
Fabulous
Packaging is great, very carefully done.
The colours & quality are gorgeous.
Sadly I’m returning …I ordered the two jumpers Millie & Miley one size
I’m a UK 14/16 and they were too clingy! I’m gutted because both jumpers were lovely.
27 March 2024
Reply from My Best Friends Wardrobe
We are sorry the items didn't fit you, we are looking at making two different sizes of jumper in the future, Team MBFW x
Amazing white jeans!!!!
Amazing white jeans!!!!
Thank you so much for your prompt delivery!!!!
25 March 2024
Reply from My Best Friends Wardrobe
Thank you for your lovely review :)
Great quality of clothes / delivery /…
Great quality of clothes / delivery / presentation of products . Recommend !
20 March 2024
Reply from My Best Friends Wardrobe
Thank you for your review :)
Very helpful staff ,but shortage of…
Very helpful staff ,but shortage of sizes in the shop hence having to order from another of your shops and pay for P&P
26 March 2024
Reply from My Best Friends Wardrobe
We are sorry they didn't have the sizes you required, we are trying to increase the amount of stock in shops :)
Ordered my Rae jumper absolutely love…
Ordered my Rae jumper absolutely love it! Arrived super quick
18 March 2024
Reply from My Best Friends Wardrobe
Thank you for the lovely review and we are glad you like what you ordered! Team MBFW X
Such a warm welcome and super friendly…
Such a warm welcome and super friendly staff member. she could not have been more helpful. Made me feel at ease and helped me style my outfit, thanks so much I will be back!
7 March 2024
Reply from My Best Friends Wardrobe
We have passed on your lovely review to our store, thank you!
Excellent service Easy to order
Easy to order, beautifully packed and easy returns - item not right for me but service excellent
13 March 2024
Reply from My Best Friends Wardrobe
Thank you for your nice review, we are sorry the item didn't suit you, and hope you purchase from us again soon despite that. Team MBFW x
Friendly staff and some lovely clothes
Friendly staff and some lovely clothes. Very happy with my purchases.
16 March 2024
Reply from My Best Friends Wardrobe
Thank you for your review :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.