MyBudget Reviews 

1,576
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, helpful, and professional approach, making interactions pleasant and productive. People frequently highlight the exceptional service, noting its efficiency, personalized approach, and the ease it brings to managing finances. Consumers often express how the company helps alleviate stress, consolidate debts, and teaches better money habits, leading to significant savings and peace of mind. Many feel their lives have been positively transformed, gaining confidence in managing finances and looking forward to a more secure financial future.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the staff as friendly, professional,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being helpful,... See more

Value for money

Users describe positive interactions with value for money, with many reviewers stating that the service was... See more

Price

Reviewers mention ambiguous feedback about price, with some customers expressing concern about fees being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MyBudget is the best thing I have done for myself in years! The transition was slightly uncomfortable for a little while, but with supportive and very helpful phone calls with Jon and Cass i made the... See more

Company replied

Rated 5 out of 5 stars

Jon Absolutely amazing how he has helped achieve my inquiries and rectify my questions very helpful and given me reassuring that everything is all running correctly thanks feel so much in peace an... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t thank MyBudget enough. They completely turned my financial situation around. Before I joined, I was constantly stressed about money and didn’t know how I was ever going to get on... See more

Company replied

Rated 5 out of 5 stars

My wife and I are just starting with my budget. We had some issues with payments on correct days due to bank changes etc. Being a FIFO worker with multiple different pays made things even harder. My B... See more

Company replied


Company details

  1. Financial advisor
  2. Alternative Financial Services
  3. Insolvency service

Written by the company

MyBudget is Australia’s largest personal budgeting specialist. Since 1999, MyBudget has assisted more than 130,000 Australians live a life free from money worries and achieve their financial goals. MyBudget has helped Australians clear their debt, pay their bills on time and save money for the future.

Live your life without having to worry about money.

Written by the company

Pay your bills on time, have savings in the bank and achieve your financial goals faster!
1300 300 922 | Call now to request a FREE, no obligation consultation.

Book Your Free Phone Consultation Today

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.
“We’ve had the confidence to go and buy our first investment property and we’ve also purchased a camper trailer, which means we can go away more with the kids on the weekends. It’s just given us the confidence that we’ve got the money there to do the things we’ve always wanted to do.” - MyBudget Clients, Bec and Jarrad

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,576)

167 reviews in the last 12 months

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Rated 5 out of 5 stars

My Budget turned my life around

I’ve been with My Budget for about 10 years and have loved everything they’ve done to help me. I’ve been on amazing holidays, have spare money & savings and paid down debts.

When I signed up with My Budget I had just come out of a relationship & had let my spending get away from me.

The people at My Budget have been so friendly & helpful.

I can’t recommend them highly enough for taking the stress out managing my money and helping me take control of my finances again.

9 July 2025
Unprompted review
MyBudget logo

Reply from MyBudget

WOW! Your story is simply amazing Allison!

We really appreciate you leaving such a great review. It's truly a privilege to have been part of your financial journey for the past 10 years. Knowing we've supported you through life's ups and downs and helped you achieve so many milestones means the world to us.

Thank you for your beautiful words about our team. We genuinely care about our clients, and hearing how much it's meant to you has absolutely made our day.

Here's to many more years of kicking goals together.

All the best,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

Great all around helpnand experience…

Great all around helpnand experience would highly recommend.

11 June 2025
MyBudget logo

Reply from MyBudget

Thank you so much for your kind words, Brad!

It makes us so happy to hear that you have good experience with us and really appreciate you for recommending us! It means a lot to us!

Take care,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

These guys are lifesavers.

My partner and I were really struggling financially before signing up with MyBudget. They helped get us out of massive debt by managing our money for us and getting our bills paid on time. Not having to worry about paying bills on time allowed us just to concentrate on making money and we will be forever grateful for their help.

9 July 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for sharing your story, Josh!

We’re truly honoured to have been able to support you and your partner through such a challenging time.

Helping you get out of debt and take the stress out of managing bills is exactly why we do what we do. It’s so wonderful to hear this has been your experience!

Wishing you all the best as you continue your financial journey, we’re here whenever you need us!

Warmly,
Maddy and The MyBudget Team

Rated 5 out of 5 stars

Your helping me with my bills at a…

Your helping me with my bills at a difficult time in my life otherwise I would be out on the street

9 June 2025
MyBudget logo

Reply from MyBudget

Thank you so much for your honest and raw feedback, Dean.

We’re so glad to be by your side on this journey and it means so much to hear that having a budget has made such a significant impact on your life!

We can’t wait to support you further - you've got this!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Attentive and Personable

Attentive and Personable. My Budget is like having an assistant to take away all the stress of our payment obligations.

6 June 2025
MyBudget logo

Reply from MyBudget

Thank you so much for your kind words!

It makes us so happy to hear that our team has gone above and beyond to provide a service tailored just for you.

This is exactly what we're here for and we're honoured to be considered your financial assistant!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

More financially literate

Always available for support and help with financial challenges. Have been invaluable in teaching me how to be more financially literate, clearing my debt and starting me on a journey of saving and budgeting, which has all lead to less stress in my life.

5 June 2025
MyBudget logo

Reply from MyBudget

This is just wonderful, Raelene!

It warms our hearts to know we’ve been able to support you not only with your finances but also by helping you learn lifelong lessons to become financially fit.

It’s amazing to hear that you’ve begun your debt-free journey and have even started saving, what an incredible milestone!

We can’t wait to see what else we can achieve together. Keep up the great work!

Kind regards,
Maddy and the MyBudget Team

Rated 4 out of 5 stars

Very helpful customer service

Very helpful customer service, understanding and provides options.

4 June 2025
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Reply from MyBudget

Thank you so much for your feedback!

We’re so happy to hear that you’ve found our Team helpful and that your experience reflects what we strive for.

We look forward to continuing to support you on your financial journey!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

My budget helped me to reach my goal of saving for my first house

My budget helped me to reach my goal of paying of debts and purchasing my first house. I found it a great way to save and made budgeting easy

4 July 2025
Unprompted review
MyBudget logo

Reply from MyBudget

We are THRILLED with your review Maddy!

It’s incredibly rewarding to know we could support you in paying off your debts and reaching your amazing goal of buying your first home. What an achievement!

You’ve worked so hard and truly deserve this milestone. We’re so proud to have been part of your journey and can’t wait to keep supporting you with whatever comes next.

Take care,
Angela and the MyBudget Team

Rated 5 out of 5 stars

my budget is getting for getting out of…

my budget is getting for getting out of debt and saving
they have got us out debt and got us saving love my budget

5 June 2025
MyBudget logo

Reply from MyBudget

This has made our day! Thanks so much for leaving such a lovely review, Sandra.

We are so excited knowing we've helped you get out of debt and build your savings.

We're very much looking forward to keeping the momentum going and seeing what the future holds for you, and we're here to assist you every step of the way!

Thanks,
Angela and the MyBudget Team

Rated 5 out of 5 stars

Excellent Service

Jon went above and beyond to help me understand how I could make my budget work better for me. They were so patient and clear, it was a very productive call. My Budget is the best financial decision I’ve ever made.

30 June 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for your kind words, Julia!

We're thrilled to hear that Jon was able to provide such helpful guidance — he is a star!

It’s wonderful to know your call was productive and that you’re feeling more confident about your finances.

We’re proud to be part of your financial journey!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

MyBudget helped me reach my savings…

MyBudget helped me reach my savings goals and helped me with my money management. I would highly recommend to anyone looking to get on top of their finances

30 June 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you Hannah for taking the time to share your experience,

What you're describing is so incredibly rewarding to hear for us! Knowing you've achieved your savings goals and you're on top of your finances is simply amazing. Go you!

Thank you for recommending our service to others, and we look forward to seeing your finances flourish for many months and years to come.

Thanks,
Dominique and the MyBudget Team

Rated 4 out of 5 stars

You guys are awesome when I need help…

You guys are awesome when I need help or money and bills Youse are always there thankyou

5 May 2025
MyBudget logo

Reply from MyBudget

Thank you for leaving such a great review Derek,

It's great to hear our team is here to support you when you need it - we're here to help!

We look forward to continuing to be alongside you in your financial journey for many years to come.

Thanks,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

Shout out to the savant

Daniel C started our journey with my budget, In a refreshing and informative way.
He made us feel very relaxed and gave us opportunity to engage in open discussions and feel good banter. We are really excited with my budget. Thanks Dan have a frothy.

13 June 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you for leaving such a great review, Clint.

We are so thrilled to have you start with us, this is a very exciting step and we can't wait to see your finances bloom in the next few months and years to come.

We are so glad to hear Dan was able to help, he's an absolute legend. I will make sure to pass on the great feedback onto him! I'm sure he'll appreciate it.

We look forward to seeing you kick goals with your new budget soon.

Warm regards,
Dominique and the MyBudget Team

Rated 5 out of 5 stars

Life saver MyBudget

We were once struggling with debt due to credit cards and personal loans. However, after meeting MyBudget and receiving their help, we were able to escape the depths of debt. At first, there were some communication issues between us and MyBudget, which led to some trial and error. But over the past two years, our credit report has improved, and all our debts have been cleared. In times of real financial crisis, MyBudget can truly be a lifesaver.

25 June 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for sharing your journey, Young.

It warms our hearts to know we were able to support you through the tough times and help you become debt-free.

Congratulations on clearing your debts and improving your credit, That’s such an incredible achievement!

We’re proud to have walked this path with you and can’t wait to see where your journey takes you next.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

The ease of My Budget taking care of my Finances

The ease of My Budget taking care of my money problems.
The team were polite and courteous when we spoke on the phone.
Many thanks for the service you provided!

20 June 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for your kind words, Joseph!

We’re so glad to hear that you found the process easy and that our team made a positive impression during your calls.

It means a lot to know we could help ease the stress of managing your finances.

We truly appreciate you taking the time to share your experience — and we're always here if you need support in the future.

Warm regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Really good customer service

Had a really great experience with Tristan. Talked on the phone to discuss the budget and organise some medical appointments, really empathised with me and could certainly see them as someone I would sit down with and have a chat rather than just someone on the phone.

20 June 2025
Unprompted review
MyBudget logo

Reply from MyBudget

What a fantastic review — thank you, Dennis!

We’re so glad to hear you had such a positive experience.

Tristan has a real gift for empathising and truly listening — it’s what he does best, and it’s a big part of why he’s such a valued asset to our team.

It sounds like he made sure you felt supported and understood during what can often be a stressful time, we’re so glad you got to chat with Tristan.

That kind of care is exactly what we strive for in every conversation, and knowing you felt comfortable and heard means the world to us.

Thank you for sharing this — we’re so grateful to be part of your financial journey.

Warm regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

The team are fantastic and so helpful

The team at MyBudget are great. They are helpful and try to cover everything. If you have two wages coming in then this should work for you. If you have one it might not pan out as you had hoped.

18 June 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you for your honest feedback, Amanda.

We’re glad to hear you found our team fantastic and helpful. We always aim to cover everything to support our clients as best we can.

We understand that everyone’s circumstances and expenses are unique. Whether you have one income or two, budgeting can be effective— it really depends on your individual needs and situation.

Thanks again for sharing your experience. Please don’t hesitate to call us at 1300 300 922 if you have any further feedback or need assistance.

Our team is always happy to help.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I had really great customer service…

I had really great customer service today! The gentleman who I spoke with was so helpful and lovely and make me super excited for the future and the things I can do with implementing my new budget. I’m also a single mother of 3 and when returning back to work part time with little to no other assistance, it was only because of MyBudget that I was able to make it through financially without struggling.

17 June 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for your lovely feedback, Roseanne!

We’re so glad to hear your experience was positive and that our team member was able to support you with care and encouragement.

It’s incredibly inspiring to hear how you’ve taken charge of your finances, especially while juggling so much as a single mum of three.

We’re honoured to be part of your journey and excited for everything that lies ahead for you!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

That these people are here to help you.

I had wonderful experience and great help to achieve my goals. It was stressful at the beginning but it all worked out well at the end. The staff was fantastic, we always had a good laugh.

18 June 2024
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for sharing, Georgina.

We're so happy to hear that your experience with us was full of laughs and high-quality customer service!

It’s wonderful that our team was been able to support you through the challenges and guide you towards success — all while helping you achieve your financial goals!

Wishing you all the best as you move forward.

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Everyone is so patient and kind

Everyone is so patient and kind, nothing is too much trouble. I appreciate that l never feel judged. The support is so important my mental health is so much better with my financial health under control.

11 June 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for sharing your experience with us.

We’re really glad to hear that you feel supported and understood — that’s exactly how we want you to feel.

Knowing that our team has made a positive impact on both your financial and mental well-being means the world to us.

We’re always here for you, and cannot wait for the years of support to come.

Take care,
Maddy and the MyBudget Team

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