MyBudget Reviews 1,546

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional service and express high satisfaction with the staff, who are consistently described as helpful, kind, and professional. Many people appreciate the personalized approach to managing their finances, which has helped them get out of debt and achieve financial stability. While the majority of consumers find the service to be of great value, some reviewers have expressed concerns about the cost, noting that the fees can be high and impact their budget. Additionally, a few customers mentioned frustration with not always speaking to the same person, which they felt hindered consistent, one-on-one support.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and appreciation.... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Customers frequently highlight the... See more

Value for money

Customers consistently express satisfaction with the value for money. Many reviewers highlight significant... See more

Price

Customers had ambiguous experiences with price. Some reviewers appreciate that the service helps them save... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were once struggling with debt due to credit cards and personal loans. However, after meeting MyBudget and receiving their help, we were able to escape the depths of debt. At first, there were some... See more

Company replied

Rated 5 out of 5 stars

We were helped immensely by my budget. They not only contacted our creditors & worked out a debt agreement, so that we are now debt free. They were kind and reassuring, but also made us realise how... See more

Company replied

Rated 5 out of 5 stars

My partner and I were really struggling financially before signing up with MyBudget. They helped get us out of massive debt by managing our money for us and getting our bills paid on time. Not having... See more

Company replied

Rated 5 out of 5 stars

My wife and I are just starting with my budget. We had some issues with payments on correct days due to bank changes etc. Being a FIFO worker with multiple different pays made things even harder. My B... See more

Company replied


Company details

  1. Financial advisor
  2. Alternative Financial Services
  3. Insolvency service

Written by the company

MyBudget is Australia’s largest personal budgeting specialist. Since 1999, MyBudget has assisted more than 130,000 Australians live a life free from money worries and achieve their financial goals. MyBudget has helped Australians clear their debt, pay their bills on time and save money for the future.

Live your life without having to worry about money.

Written by the company

Pay your bills on time, have savings in the bank and achieve your financial goals faster!
1300 300 922 | Call now to request a FREE, no obligation consultation.

Book Your Free Phone Consultation Today

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.
“We’ve had the confidence to go and buy our first investment property and we’ve also purchased a camper trailer, which means we can go away more with the kids on the weekends. It’s just given us the confidence that we’ve got the money there to do the things we’ve always wanted to do.” - MyBudget Clients, Bec and Jarrad

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They have given us financial peace of…

They have given us financial peace of mind!
No more stressing on how to pay which bill.

3 November 2025
MyBudget logo

Reply from MyBudget

Thank you so much for sharing this, Cindy!

We’re thrilled to hear you’re feeling peace of mind, that’s exactly what we’re here for. No more stress, just a clear plan and support whenever you need it.

You’re doing amazing!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

We are now not only planners, we are achievers! 🤜🏻💥🤛🏻

With the help of my Budget we were able to achieve things that we were never able before, andf without the stress.

We now can plan and actually achieve!

4 November 2025
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Reply from MyBudget

Thank you so much for sharing, Vanessa!

We’re so thrilled that we have helped you move from planning to achieving, and that you’ve been able to reach goals without the stress.

Here’s to many more successes ahead. Keep up the fantastic work!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Total professional awesome experience…

Total professional awesome experience great ideas to help just an amazing person had a laugh he is such an asset to your company

4 November 2025
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Reply from MyBudget

Thank you so much for your kind words, David.

We’re thrilled to hear you had such a positive experience! That is exactly what we aim for!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Always Delivers

Always Delivers, we have been with my budget for years and they have been exceptional. They always find the best solutions and are creative with helping us manage our money to achieve our goals. They make things possible that we didn’t see ourselves.

They are the money managers we need as busy professionals, and it works for our family. Could not recommend them enough.

4 November 2025
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Reply from MyBudget

We really appreciate you sharing this, Jim!

It’s fantastic to hear that over the years, our team has been able to support you and provide so many creative options for managing your finances.

What's even more wonderful is hearing that you’ve achieved so many of your goals. What great milestones!

Keep up the amazing work! We’re here to support you every step of the way.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I have been with my budget for many…

I have been with my budget for many years. When i was struggling as a widow bringing up my daughter they were amazing and they were instrumental in paying off all my debts. My new husband and I continue to be customer because my budget take all Tbe worries about money away. We never argue about money and communication is more about which holiday destination we will be going to next. We will be life customers. The staff are always amazing.

4 November 2025
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Reply from MyBudget

Wow. Thank you so much for sharing your story, Linda.

We’re truly honoured to have supported you through such challenging times and to have played a part in helping you pay off your debts.

It’s wonderful to hear that MyBudget continues to make a positive difference in your life and your family’s life, taking the stress out of money matters — and leaving you free to enjoy those exciting conversations about your holiday plans!

We’re so grateful to have you in the MyBudget family and will always be here to support you.

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

itsbeen great to be with my budget over…

itsbeen great to be with my budget over the years has helped me pay off bills and helped me save for a holiday definitely recommend this to anybody

4 November 2025
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Reply from MyBudget

Thank you for taking the time to share your feedback!

We’re so glad to hear that we have made a real difference in your finances and helped you achieve your holiday savings goal. That is exactly what we are here for!

We are excited to see where else this journey will take you.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Absolutely love my budget been with…

Absolutely love my budget been with them for two years now and I wouldn’t change it for the world!

4 November 2025
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Reply from MyBudget

Thank you for the kind words!

Wow, two years already, that’s amazing.

We are so happy to hear that we have made such a positive impact on your life.

Here's to many more milsotones!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I think my my budget is fantastic they…

I think my budget is fantastic they have helped us out over a year and a half now and without them we wouldn't be what we are today thank you

4 November 2025
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Reply from MyBudget

Thank you for sharing this, Deborah.

It’s wonderful to hear that a year and a half on, you’re feeling supported and have made such great progress.

Knowing that we’ve been able to play a part in helping you get to where you are today truly means a lot to us.

We can’t wait to see what else we can achieve together!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

If it wasn’t for My Budget I’m not sure…

If it wasn’t for My Budget I’m not sure where would be financially, they have been amazing. The customer service people are so kind, helpful and understanding.

4 November 2025
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Reply from MyBudget

Thank you so much for sharing this, Neola!

It has made our day to know how much we have been able to support you and your finances.

Our team will be so happy to hear your kind words; being helpful, kind, and understanding is exactly what we strive for.

We’re glad to be on this journey with you!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Great company to help you organise your money

This company is great to help you organise your bills and payments. If you have a debt then they will help you pay it off by organising your money and even help you save when you couldn’t see it was possible before. They do charge you a weekly amount but it’s worth it.

5 December 2025
Unprompted review
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Reply from MyBudget

Thank you so much for your wonderful feedback!

We’re really glad to hear that our support has helped you get organised, stay on top of bills, and work towards paying off debt.

It’s amazing to know you’re now able to save as well. That’s exactly the kind of progress we love to see!

Keep up the great work! We are here every step of the way.

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Helped get my life back in order the…

Helped get my life back in order the app is brilliant and if I ever call up the staff are awesome helpful and know there job.
I highly recommend MyBudget

4 November 2025
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Reply from MyBudget

Thank you so much for sharing your experience!

This has made our day! We’re so happy to hear that we have helped you get your life back on track. It’s great to know our team and the app have been so helpful along the way.

Cannot wait to see what else you can achieve with us by your side!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

It has been a worthwhile decision to…

It has been a worthwhile decision to join. Ive had my little mishaps but im getting the idea of it thanks to my parents

4 November 2025
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Reply from MyBudget

Thank you for sharing your honest feedback, Matthew!

We’re so pleased to hear that joining has been worthwhile for you. It’s fantastic to see that, despite the little hiccups, you’ve pushed through and are really getting the hang of it.

Keep going — you’re doing an amazing job.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

To be worry free.

Having not to worry any more. I know my bills are paid on time every month.

4 November 2025
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Reply from MyBudget

Thank you for sharing, Sandra!

This is exactly what we love to hear! Knowing your bills are taken care of and being able to feel worry-free is why we do what we do. We're glad we can help give you that peace of mind!

Keep up the amazing work. We are here every step of the way.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Absolutely amazing service.

Absolutely amazing service.
My Budget has helped me so much to budget, save and monitor my expenses.
Best thing I have ever done was join mybudget. Wish I joined years ago

4 November 2025
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Reply from MyBudget

Thank you so much for your amazing feedback, Carla!

We’re thrilled to hear how much MyBudget has helped you budget, save, and stay on top of your expenses.

It’s wonderful to know joining us has made such a positive difference! We cannot wait to see what else you can achieve.

Thanks again for sharing your experience.

Kind regards,
Maddy and the MyBudget Team

Rated 4 out of 5 stars

So easy to get life organised

So easy to get life organised - very helpful staff

4 November 2025
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Reply from MyBudget

Thank you for this lovely feedback, Stella!

We’re so pleased to hear we’ve been able to help you get everything organised. Our team works hard to support our clients, so it’s wonderful to know that’s been your experience.

Keep up the great work, you’re doing amazing!

Thanks,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

MyBudget got us out of being week to…

MyBudget got us out of being week to week, making life significantly less stressful. We’ve now been able to create savings, while being on a single wage with 2 kids under 4.

4 November 2025
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Reply from MyBudget

Thank you so much for sharing, Jake!

We’re thrilled to hear that MyBudget has helped ease your stress and support your family, especially on a single income with little ones.

Creating savings in that situation is an amazing achievement, and you should be really proud.

We’re grateful to be part of your journey and here for you every step of the way!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Always wonderful people you speak…

Always wonderful people you speak to,very respectful and you can have a laugh with,like I did today…

2 December 2025
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Reply from MyBudget

Thank you so much for sharing this!

We love hearing that our team made you feel comfortable, respected, and even brought a bit of laughter to your day.

We’re always here to help and brighten your day whenever we can!

Kind regards,
Maddy and the MyBudget Team

Rated 1 out of 5 stars

Misleading misinformation in review by someone who was staff member

I don’t think it is right that my budget give us misinformation because they used staff to make reviews and then say they are clients. I was thinking about contacting them and saw a great review on face-book from someone who said they are a client and then when I tried to get it back I saw the same person is actually a staff member from another picture.even when I complained they still have not changed this. I have reported this to the accc because they should need to tell us in the video they are staff even when they are a customer because this is misinformation and not a genuine review from someone who doesn’t work for them.

25 November 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Hi Peter,

Thank you very much for reaching out to us and for taking the time to share your concerns regarding the authenticity of the client reviews we publish.

We understand why you might question this, and we appreciate the opportunity to provide clarification.

As we previously discussed, we want to assure you that all the reviews and testimonials shared on our platforms, whether on our website or social media, are genuine and verified feedback from real, past or present MyBudget clients.

Many of our staff members began as clients themselves, and some of them choose to share feedback based on their real experiences with the service.

When clients later become staff, it can be valuable because they have firsthand, honest insight into the support they received before joining the team.

Their initial client experience gives them an authentic perspective that greatly enriches our team's understanding and ability to serve our current clients.

We would like the chance to discuss this further.

If you are comfortable, please do not hesitate to provide your preferred contact details, or feel free to reach out to us directly via phone or email on feedback@mybudget.com.au so we can address your concerns.

Kind regards, The MyBudget Team

Rated 5 out of 5 stars

After going through a bad week

After going through a bad week, I had a most amazing woman by the name of Cara call and reach out to me as she could see from the last conversation I had with my budget I wasn't doing to well. Cara just didn't see me as a number, but as a person. I'm forever grateful for how she treated me and really listened to me. She wasn't calling to offer any real services but just to really check in on me. Cara you really made my week and made me feel loved and appreciated 🙏 as a man, I'm not much of a cryer, someone must of chopped onions 😂 mybudget really do go out of their way to help their clients. I'm so grateful for the conversation, thank you!!! PS to any manager that see this, Cara definitely deserves a promotion or a pay rise. That conversation will stay with me and will keep me as a loyal customer to mybudget. God bless♥️✝️

27 November 2025
Unprompted review
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Reply from MyBudget

Wow, what a beautiful story! Thank you so much for sharing, Jermaine.

We are so pleased you had the chance to experience the care and support Cara has to offer. She truly embodies our values in everything she does, and we’re proud to have her on our team.

We’re so grateful for your kind words, and we’ll always be here to support you on your financial journey.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I have been with MyBudget for about 6…

I have been with MyBudget for about 6 years and is hands down the best way to handle my money. If it wasn’t for MyBudget I would still be renting and not in my own home.

23 October 2025
MyBudget logo

Reply from MyBudget

Wow, thanks so much for this feedback!

We are so pleased to hear that being us has been such a crucial part of managing your finances; that is exactly what we are here for!

Being with us for 6 years and owning your own home are such amazing milestones.

You are doing great. We look forward to seeing what else you can achieve.

Thanks again,
Maddy and the MyBudget Team

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